“Very positive experience.
The support team at Fever were incredibly helpful when I needed to change a booking. They responded to my email queries within minutes, explained what the possibilities were, and then promptly actioned my request. Can't fault them!”
“The service I have received from Noran today as well as Valentine on another occasion has been absolutely amazing. In general I have never experienced such amazing customer service before in my life, having worked in one of the top hotels in the country I still feel as though the service I have received from fever has been outstanding. Noran and Valentine in particular, we’re extremely understanding and kind and did the best they could for me which I most appreciated. Honestly speaking pay rises for them both! Haha”
“I had to cancel going to see a show I had booked last year. Fever were really helpful in granting me a credit and extending that several times. I also had a query re the show I am going to see tomorrow. Each time my queries to Fever have been answered swiftly and helpfully. Thank you, Fever.”
“Special Thanks fo Ahmed A @ Fever customer support for kindly going above & beyond to help me with my booking request. Much appreciated Ahmed 🙏 & Thanks a million 😊”
“Had to exchange my tickets to a different date due to upcoming rail strikes and was dealt with immediately! I even messed up the booking and ended up paying twice! But it was no trouble and my refund was processed there and then! Very happy with the excellent customer service I received. Thanks all at Fever.”
“Do to a family emergency we could not attend the performance. I thought we would not get a refund or credit for another show
I was delighted that we can rebook and it was a lovely surprise to get such an excellent customer experience and speak to a human being. Not a machine.
I will book again with fever as this level of service has value beyond measure. Please keep it up. .”
