“I saw Harriet Stubbs perform Coldplay by candlelight, her talents brought the music to life - emotive, beautiful and just fantastic. I will definitely go again if Harriet is playing!”
“Bought tickets for an event in Dallas TX and was sent tickets for the same event at the same time and date but in Pennsylvania. Contacted customer service by phone before the event and kept saying they are working to resolve it by getting me tickets in Dallas. The next day they emailed me to let me know the event had a no refund policy, no acknowledgment that they made a mistake. We disputed the charge on our credit card and they billed our credit card again 6 weeks later like we would not notice.”
“Brilliantly performed by the beautiful, outstanding pianist Hattie, in a most invigorating, gorgeous venue, St.Anns Holy Trinity Cathedral, Sensational!!”
“We went to the Abba concert. 4 very talented violinists. Unfortunately the group sounded lost in the large cathedral. A cello would have helped, and originally advertised as having a cello but no cello. Also the seating did not offer a good view of the performance. Considering the price a little disappointing. The stars are for the 4 musicians.”
“I have attended 2 Fever concerts. Last night I attended a tribute to Queen. The pianist was amazing. I was so happy to be listening to a group I have loved for years in an amazing setting with such a beautiful tribute to them and their music. A great evening of music. Ty. DM ny”
“Fever must be the WORST third party to buy tickets with! First of all you cannot sell “same day tickets” if you can’t make any changes to those tickets, because you need 48 hours in advance, plus their polices are RIDICULOUS!!! I will never buy tickets from them!”
“This is my third candlelight concert. All of them were terrific but last night at St. Ann’s church in Brooklyn New York was really great! The artist, Harriet Stubbs was an amazing performer! She performed the songs of Queen and it was fantastic!!
Loved every minute of it.!!!
thanks fever up to introducing me to a new, fun experience and to a new artist!
TG in NY.”
“Preferably I’d give zero stars! I purchased a gift card for prison Island for 2 adults and 2 children for a Christmas present for a family - 1 gift card in 1 transaction. Fever issued 4 separate vouchers so when we went to book a session 1 voucher per transaction - so couldn’t use 3 vouchers! Contacted support - disgusting treatment, there reply 1 voucher per booking but wouldn’t explain why they issued 4 vouchers when I purchased 1 gift card in 1 transaction. Refused refund. Tried to book separate to use vouchers oh no minimum 2 people per booking. Be warned if you buy a voucher of gift card for more than 1 person you can’t use it in your bookings! Total scam!”
“Event was cancelled when we turned up. Advised by reception to get refund. After 2 emails requesting refund they offer very limited credit with loads of restrictions.
Very unsatisfactory”
“Candlelight - Ljubljana- Tribute to Queen
Disaster! The sound system at village festivals is better than at this event... The main violinist's slurring... A horror for the ears... I hope this criticism will help improve and take a different approach.”
“Tickets booked for the wrong date due to a website error. I rang them straightaway to get the tickets changed. 10 hours later, still not changed. Tickets are non refundable and cannot be changed so they keep my $300 for nothing in return. The chat just gives me the same generic message and they say they will resolve it over email but then they don’t send anything. Very poor customer service. I will not be booking anything with them ever again.”
“Bulgaria switched from BGN to EUR, and this company used it to raise their prices by 30%.
Their official email statement was:
Sorry, that's how Fever works.”
“We booked tickets for Edgar Allan Poe Speakeasy. The show was atrocious and we left after 20 minutes. We were promised “Sip on delicious themed cocktails, each expertly crafted and paired with each tale”. We were never offered any cocktails and some of the people in the room were drinking a yellow mixture in a cheap plastic cup. I contacted Fever and requested a refund explaining everything but they declined it stating the company policy. Will never go through them again”
“Extremely poor service. I booked tickets and realised within minutes that I no longer needed them. I emailed immediately to request a refund, only to receive an automated response stating that the booking was ‘final’ and nothing could be done.
It’s unreasonable to treat customers like this we are human beings, not robots, and mistakes happen. The lack of flexibility or basic understanding is unacceptable. Very disappointing experience. I would not recommend using this service.”
