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Feedwater Ltd Reviews

4.6 Rating 234 Reviews

93 %

of reviewers recommend Feedwater Ltd

Company Reviews

4.6

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Feedwater Ltd:

Feedwater Ltd is a UK based industrial water treatment company who have been operating for 40 years. Feedwater specialise in boiler and cooling water treatment as well a Legionella control services.

Visit Website

Phone:

01516060808

Location:

Tarran Way West
Moreton
ch46 4tu

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Feedwater Ltd 5 star review on 28th April 2019

John Henry Cleary

Feedwater Ltd 5 star review on 19th September 2018

Feedwater Ltd 5 star review on 19th September 2018

Feedwater Ltd 5 star review on 11th November 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our experience was fair, initial order had not been sorted out. I needed to ring after a couple of weeks as we didn't hear anything, once I made telephone contact the process ran smoothly, sample bottle arrived, I sent test off and certificate was sent in email two weeks later. very straight forward and no time consuming paper work to be completed. overall experience good.”

Posted 7 years ago

Thank you for your review Minacsi, I understand your first sample kit went missing in the post and a second was sent out which did arrive promptly. I am pleased to hear the analysis process ran smoothly and you had a good experience from that point onwards.

Posted 7 years ago

“This is the second time I have used them The first purchase of the service worked as described in terms of delivery, return and results being delivered.”

Posted 7 years ago

Great to see you returning, thanks for choosing Feedwater

Posted 7 years ago

“The format was simple and exactly what we required at this stage.”

Posted 7 years ago

“The Feedwater testing service is reliably good. However we had a problem with the courier they used to collect the sample which caused a domino effect of issues and cost us extra money. Not good. I wasn't going to leave a review frankly as I have had good service in the past, but they have badgered me for a response so at the third time of asking here I am writing it....”

Posted 7 years ago

Thank you for the review Philip, we have indeed suffered set backs with the courier collections, we are now trialling sending out prepaid Special Delivery packs to cut down on potential issues in getting samples back to us next day. Our apologies you experienced this problem and hopefully we have a working resolution now. And apologies for badgering you for a review! Ben Parkinson Feedwater Ltd

Posted 7 years ago

“Good product, well presented and delivered. Only slight hiccup was lack of a receipt from the courier who picked up the samples. Otherwise, first class all round.”

Posted 8 years ago

“Product was great, but they did not send out any emails with respect to delivery. I waited 2 weeks before the package arrived. I was just at the point of chasing it up.”

Posted 8 years ago

Charles we are sorry that you experienced a quite unacceptable delay in receiving your order, please let me assure you this was down to an issue we have now resolved and this is not a representation of what you should expect from us in the future, we aim to dispatch same or next day in most cases for lab testing products.

Posted 8 years ago

“good service. nothing on the pre sent labels so had to ring and check but didn't get a reply. hand wrote it on the labels instead and sent it off, it came back ok.”

Posted 8 years ago

“Very helpful staff. Always get a Quick Response.”

Posted 8 years ago

“We have used Feedwater for a number of years now, mainly for legionella process water testing by post. This has worked well for us and now that we need a site water system risk assessment we have asked feedwater to complete this for us although in the early stages we are confidant that this work will be carried out to to our satisfaction.”

Posted 8 years ago

“Very good service by telephone but unfortunately label and return pouch missing when sample bottles sent”

Posted 8 years ago

“I ordered over the internet and a sample jar arrived in post, with simple paperwork, once we had sampled the water, we simp0ly returned and received our result with certification via email.”

Posted 8 years ago

“We find them very helpful and responsive. We have been using Feedwater for the past 3 months and have found the reports to a good standard. We have had no issues with them.”

Posted 8 years ago

“Website easy to follow and to order chemicals. Delivery was prompt and chemicals performed as expected. Overall service was considered Good.”

Posted 8 years ago

“I was looking for an online course on Legionella from a reputable provider and wanted to understand landlords responsibilities.. I also wanted to know if the online course was enough and included all the materials that I needed to carry out my own assessments as a landlord. I sent a query to the company regarding this and had a very quick response informing me that if I completed the online course, they would send me the supporting material. The course was straight forward and I received the supporting material quickly, so well done Feedwater..”

Posted 8 years ago

“I have been using the Feedchlor for a month in drinking water for poultry to replace chlorine tablets. So far the results have been fine and there seems no difference in oxygen production in the water and no buildup of bacteria compared to the tablets.”

Posted 8 years ago

Thanks Mark Great to hear our Feedchlor has been a suitable substitute, we have recently been working with a poultry farm in Market Drayton on a chlorine dioxide system for their water disinfection. Broiler farms are very much on our radar at the moment!

Posted 8 years ago

“Site easy to navigate. Good range of products. Timely delivery.”

Posted 8 years ago

“Lots of help and support. Appreciated.”

Posted 8 years ago

“Our Feedwater Consultant is very Helpful and efficient. He is always able to provide the support we need, when we nedd it. Thank You Ravi”

Posted 9 years ago

“Feedwater have been great to work with. There communication and on time attendence is appreciated.”

Posted 9 years ago

“I would prefer a questionnaire”

Posted 9 years ago

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Feedwater Ltd is rated 4.6 based on 234 reviews