Faith Jewellers Reviews

Name: Faith Jewellers
Address: Unit 41, Rushmere Shopping Centre, Craigavon, Unit 41, Rushmere Shopping Centre, Craigavon, Armagh, Banbridge and Craigavon
Rating: 4.92

4.9 Rating 3,108 Reviews

98 %

of reviewers recommend Faith Jewellers

Company Reviews

Metrics

Info

4.9

Based on 3,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Faith Jewellers:

Welcome to the Faith Jewellers website. Here you can browse our varied range of quality products ranging from traditional gold and silver jewellery to our wide selection of modern brands including Michael Kors, Nomination, Fossil, Guess and Cluse.

We take pride in providing our valued customers with genuine quality products for affordable prices.

Visit Website

Phone:

2838812573

Email:

Sales@faithjewellers.co.uk

Location:

Unit 41, Rushmere Shopping Centre, Craigavon,
Unit 41, Rushmere Shopping Centre, Craigavon
Armagh, Banbridge and Craigavon
BT64 1AA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will certainly be using Faith Jewellers again excellent service”

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Posted 3 years ago

“Excellent!!! I Would definitely browse and purchase from Faiths website again. Genuine product from a Genuine Website, no problems at all.”

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Posted 3 years ago

“Lack off, rather NO communication of issue raised”

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Posted 3 years ago

Hi Gharar We are responding to your email now it has been extremely busy over the Christmas period and we are just catching up on email enquiries now. My colleague is emailing you now. Many Thanks Rodney

Posted 3 years ago

Hi Gharar Any update on this review as we refunded you £50 and I feel we dealt with this issue as best possible. Many Thanks Rodney Managing Director Faith Jewellers

Posted 3 years ago

Hi Gharar I feel this one-star review is very unreasonable. You ordered a watch for £199.50 on the 24th of December 2021. On the 26th December, you noticed it had reduced in price to £149.50 in the post-Christmas Sales. We refunded you the £50 on the 30th of December. On the 25th of January, you then returned the watch for a full refund. This was over the 28-day refund policy but as goodwill and good customer service, we gave you a full refund. We have emailed you to inform you of this on each occasion. Therefore 'Lack off, rather NO communication of issue raised' Very unfair and unreasonable on your behalf to leave us a one-star review. I also feel your communication to be rather poor. :) Rodney Director Faith Jewellers

Posted 2 years ago

“Excellent prompt service , thank you so much”

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Posted 3 years ago

“My order was took and then they decided there was none available andhad to order in which also didnt come and then it did. Was sort of left hanging few days before christmas too late to order elsewhere. Did arrive though just in time.”

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Posted 3 years ago

Hi Jill Sorry to hear you were unhappy with the service provided by Faith Jewellers. You Ordered a Click and Collect service for a Michael Kors watch. Your order was placed on Friday 17th December in which case you had purchased the last one of these items we had in stock. When we went to collect the watch from our Rushmere store unfortunately another customer had purchased the watch. This was 6 minutes after your web order was received. We checked our stock availability and noticed we had several of these watches in transit from the supplier so we contacted you and offered you the choice of a full refund or to wait on the goods arriving which we knew would arrive before Christmas. We expected the watch to arrive within a day or two but with the Courier delays on Christmas week, your watch arrived on Wednesday 22nd December. 2 working days later than expected. May I once again apologise for the delay in getting you your product but we do try our best. Customer Service is our main focus. Many Thanks Rodney Managing Director

Posted 3 years ago

“Superb experience dealing with Faith Jewellers. Order arrived very quickly (3 days) and was well packaged. Although I didn’t particularly need the item before Christmas, to my delight and surprise, it arrived on Christmas Eve. Thank you very much, I wouldn’t hesitate to recommend.”

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Posted 3 years ago

“I ordered a watch three days before Christmas. I emailed beforehand to confirm the stated delivery times to mainland UK. I received a prompt response from Noleen in Customer Services confirming. The watch arrived as stated. A very good price and great service. Will purchase again from Faith.”

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Posted 3 years ago

“Amazingly fast delivery and the the wallet i ordered was perfectly packaged. Would 100% recommend”

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Posted 3 years ago

“Absolutely brilliant quality and value”

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Posted 3 years ago

“My order was received and and shipped on the same day. Excellent service, will definitely be using Faith jewellers in the future.”

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Posted 3 years ago

“Great variety of items, easy to navigate website, fast delivery and a happy gift recipient. Can't fault my experience with Faith Jewellers :))”

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Posted 3 years ago

“Excellent service quick delivery definitely would use again”

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Posted 3 years ago

“Delivered in good time and packaged beautifully. Very happy with my purchase.”

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Posted 3 years ago

“I ordered a watch for a present for my partner, was delivered next day and in time for Xmas. Very reasonable price and a great product. Thanks very much, will definitely use again.”

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Posted 3 years ago

“Great, efficient service. Bought a bracelet for my wife just days before Christmas and it arrived swiftly. And cheaper in price than anywhere I could find on the UK mainland.”

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Posted 3 years ago

“Excellent product at great price. Arrived quickly.”

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Posted 3 years ago

“Bargain price for the excellent Secrid products and delivered promptly for Christmas. Thank you.”

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Posted 3 years ago

“Quick responses and item was lovely thank you very much. I’d highly recommend thank youuuu”

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Posted 3 years ago

“Superb item sent in a flash just before Xmas. Would definitely buy from them again. Thanks.”

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Posted 3 years ago

“I’ve purchased few times from Faith , they’re prices always the best and very fast delivery, def recommend”

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Posted 3 years ago

Faith Jewellers is rated 4.9 based on 3,108 reviews