FairyLoot Reviews

Name: FairyLoot
Address: 1 Chesil Court, Chelsea Manor Street, London, 1 Chesil Court, Chelsea Manor Street, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 1,673 Reviews

97 %

of reviewers recommend FairyLoot

Company Reviews

Metrics

4.8

Based on 1,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

Write Your review

Tell us how FairyLoot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FairyLoot 5 star review on 17th August 2023

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really enjoy getting theses boxes every month. Lots of nice items included with a special edition book which is always beautifully done. Only thing I will have to say is that I wish they used Royal mail as hermes are not very reliable and you can't contact hermes when something goes wrong.”

Helpful Report

Posted 4 years ago

“I absolutely love the book choices, that to me is the biggest selling point. For 2021 both of my favourite reads so far this year have been Fairyloot books. The customised editions are gorgeous. The merchandise can be a bit hit and miss.”

Helpful Report

Posted 4 years ago

“Really beautiful books, good delivery. Not too much plastic. Some bits are little bit kiddy but it is a YA subscription so understandable.”

Helpful Report

Posted 4 years ago

“Customer service is excellent response usually within 24 hours. The books are always beautiful and are often ones not on my radar that I enjoy reading anyway. The items vary from just my thing to that is tat (personal opinion based on. If I use the item, like the colour palette or just leave it in a box in a cupboard) but are always well produced and curated. Overall I’m happy with my subscription but sometimes wish they did book only.”

Helpful Report

Posted 4 years ago

“i always have problems with my shipping and i always have to send in my address each month but other than that it’s great!!!”

Helpful Report

Posted 4 years ago

“I really love the items you include and the book customizations are always top tier!”

Helpful Report

Posted 4 years ago

“I am very happy with my subscription, and love everything Fairyloot does”

Helpful Report

Posted 4 years ago

“I've loved most of the items in my boxes so far and the books are always beautiful.”

Helpful Report

Posted 4 years ago

“Overall, I love my Fairyloot box! The books are always so gorgeous and I typically love the items! I do wish there were a book only option as sometimes the items pile up and I don't have a use for a lot of them, but everything for the most part has been very high quality!”

Helpful Report

Posted 4 years ago

“I am glad to be a part of the Fairyloot community! They have some the most absolutely stunning editions of books out there! I am praying they do some Sarah J Maas books but I would be broke. It would be worth it however! I highly recommend this box!”

Helpful Report

Posted 4 years ago

“I absolutely adore FairyLoot! I was fairly new to subscription boxes but once I received my first box, I knew what all the hype was about. The quality and variety of items is always so good and i anticipate having useful things as well as fandom things in the boxes. The only issue I have is with restocks and general sales that are a nightmare to navigate and of course disappointed if you dont get things. Its understandable but a better paying platform should be looked into maybe? Other than that, I cant fault the boxes themselves and look forward to all the items coming my way!”

Helpful Report

Posted 4 years ago

“I love the books and all the other little gifts but I have received some boxes slightly damaged.”

Helpful Report

Posted 4 years ago

“I’ve loved pretty much every single box I’ve received, but the continuous shipping delays are a bit frustrating.”

Helpful Report

Posted 4 years ago

“I really like the monthly themes and all the stuff it get. The only issue I have is that I don't like the tarot cards. If you would just do regular prints that would be awesome.”

Helpful Report

Posted 4 years ago

“Lovely boxes but the items are often repeated (booksleeve, bookmark, candle etc.) Would love to see some unusual items (pot, bookend, cutlery etc.)”

Helpful Report

Posted 4 years ago

“Overall I’ve been very happy with my fairyloot subscription. Their exclusive versions of books are always so beautiful and typically I enjoy their YA fantasy selection. The only thing I find lacking about their subscription is the extra goodies inside the box. Some of these items just seem cheap and not useful. If they had a “book only” subscription option Id rather get that so I’m not left with a bunch of other random items I don’t need.”

Helpful Report

Posted 4 years ago

“I have enjoyed most of the items that come in the boxes over Owlcrate. I love that you have really put time into making the books very exclusive (not just changing one color on the cover and calling it exclusive). They are absolutely beautiful books!! I also appreciate that a lot of the items are useable not that I don't appreciate a beautiful display piece, but it's nice to have both options available. Hopefully once Covid has stopped causing issues with shipping we will be able to received our boxes sooner. Keep up the good work!”

Helpful Report

Posted 4 years ago

“Fairyloot does a great job of choosing out books and their themes for each mo th. That being said, some of the items come across a little cheap and/or childlike. Whether this be from items not having the extra threads cut off etc.”

Helpful Report

Posted 4 years ago

“It’s always cool to receive a box. Their very creative and the books are almost always good. Sometimes it takes a while to get the box, but it’s always fun to get it.”

Helpful Report

Posted 4 years ago

“I love getting my FairyLoot boxes! All of the products are of good quality and I actually use them- they don’t just take up room. The email updates are fun and informative. The books themselves are like treasure: each one unique and beautiful (my shelves have never looked more fabulous.) This subscription is well worth the price. The only thing that prevents me from giving the full 5 stars is the delay in receiving each box- sometimes I do not receive mine until almost a month and change later, but I know it is primarily because of COVID.”

Helpful Report

Posted 4 years ago

FairyLoot is rated 4.8 based on 1,673 reviews