Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,363 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,363 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The description states that the volume of the cleanser is 100 ml, but they sent a 50 ml sample. Be careful. This is a scam. The support does not respond at all.”

Helpful Report

Posted 6 months ago

Hi Anastasiia, Thank you for your review. We have checked your emails and can see that this has been dealt with by our Customer Service team, who responded in a timely manner. We appreciate your feedback. Warm wishes, Team Face The Future

Posted 6 months ago

“Item arrived damaged. Sent a complaint requesting refund but was ignored.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your feedback. After checking emails, we can see that you emailed us on Friday afternoon and received a response on Monday. We are not open over the weekend, so we did respond as soon as possible. We can see that this is been dealt with by our Customer Service team. Kind regards, Face the Future

Posted 6 months ago

“User friendly website and order came through efficiently”

Helpful Report

Posted 6 months ago

Hi Karen, Thank you for your wonderful review! We're so glad to hear that you found our website user-friendly and that your order was processed efficiently. Your feedback is greatly appreciated! Warm wishes, Team Face The Future

Posted 6 months ago

“I love buying my beauty products from face the future as I always get good advice and excellent customer service. Environ is my go to brand as it suits my skin.”

Helpful Report

Posted 6 months ago

Hi Stacey, Thank you so much for your wonderful review! We’re delighted to hear that you consistently receive great advice and excellent customer service while shopping with us. Warm wishes, Team Face The Future

Posted 6 months ago

“Excellent service , item was delivered on time Very happy and I would order from Face The Future again”

Helpful Report

Posted 6 months ago

Hi Heather, Thank you for your wonderful review! We're so pleased to hear that you were happy with our service and that your item was delivered on time. We can't wait to welcome you back for your next order! Warm wishes, Team Face The Future

Posted 6 months ago

“I was sent the wrong items and then had the hassle of having to email and then print off return sheets and free post posting”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your feedback. We’re truly sorry to hear that you received the wrong items and encountered difficulties with the return process. We strive to provide an efficient service, and your comments are very important to us as we work to improve. Warm wishes, Face The Future

Posted 6 months ago

“I love my eviron and I like coats but can I ask you do you do any samples of cream for night time”

Helpful Report

Posted 6 months ago

Hi Sonia, Thank you for your wonderful review! We're so glad to hear that you love your Eviron products. Samples are sent to us at random from brands, so we cannot guarantee specific ones. Warm wishes, Team Face The Future

Posted 6 months ago

“Received Natura Bisse Inhibit cream and it was separated and clumpy - looks expired/off”

Helpful Report

Posted 6 months ago

Hi, Thank you, we are sorry to hear this. We cannot see any correspondence regarding this issue. Please contact us on shop@facethefuture.co.uk so we can assist. Kind regards, Face the Future

Posted 6 months ago

“Absolutely love it”

Helpful Report

Posted 6 months ago

Hi Lesley, Thank you so much for your wonderful review! Warm wishes, Team Face The Future

Posted 6 months ago

“Reliable and speedy”

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Posted 6 months ago

Hi Renee, Thank you for your wonderful review! We’re so glad to hear that you found our service reliable and speedy. Warm wishes, Team Face The Future

Posted 6 months ago

“Face the future is a trust worthy company this is my fourth time I buy from them, good deals and a quick delivery.”

Helpful Report

Posted 6 months ago

Hi Alia, Thank you for your wonderful review! We're so glad to hear that you've trusted us for your purchases multiple times and appreciate our good deals and quick delivery. Your continued support means the world to us! Warm wishes, Team Face The Future

Posted 6 months ago

“The best I love them”

Helpful Report

Posted 6 months ago

Hi Florentina, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you love us. Your support makes our day! Warm wishes, Team Face The Future

Posted 6 months ago

“Good,soaks into the skin and face…neck feels moisturised. Not too bad at all. We will see… Thank you. Will not renew at the moment.”

Helpful Report

Posted 6 months ago

Hi Norma, Thank you for your positive review! Warm wishes, Team Face The Future

Posted 6 months ago

“I really like re purchasing my medical grade skincare from Face The Future. Always speedy delivery whenever I place my orders.”

Helpful Report

Posted 6 months ago

Hi Elisha, Thank you for your wonderful review! We're so glad to hear that you enjoy reordering your skincare from us and appreciate our speedy delivery. Warm wishes, Team Face The Future

Posted 6 months ago

“Came very quick, I'm happy with that.”

Helpful Report

Posted 6 months ago

Hi Jonathan, Thank you for your kind review! We're so glad to hear that your order arrived quickly and that you’re happy with our service. Your feedback is much appreciated! Warm wishes, Team Face The Future

Posted 6 months ago

“Bought for my daughter and I’m not kidding her skin looks better within a week of using, can’t wait to see the result after using for a couple more weeks.”

Helpful Report

Posted 6 months ago

Hi Sharon, Thank you for your wonderful review! We're so pleased to hear that your daughter's skin is already showing improvement after just a week. We can't wait for you to see the results continue to unfold! Warm wishes, Team Face The Future

Posted 6 months ago

“Great website with range of products to suit all”

Helpful Report

Posted 6 months ago

Hi Margaret, Thank you for your wonderful review! We're so glad to hear you enjoyed our website and found a range of products that suit your needs. Warm wishes, Team Face The Future

Posted 6 months ago

“Great selection, prices and service”

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Posted 6 months ago

Hi Marc, Thank you for your wonderful review! We’re so glad to hear that you enjoyed our selection, pricing, and service. Best wishes, Team Face The Future

Posted 6 months ago

“Ordered couple Sand and Sky face creams, all received quickly and in good quality.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your wonderful review! We're so glad to hear that your Sand and Sky face creams arrived quickly and in great condition. Warm wishes, Team Face The Future

Posted 6 months ago

“Face the Future are efficient and stock a fabulous range of products”

Helpful Report

Posted 6 months ago

Hi Amanda, Thank you for your wonderful review! We’re so glad to hear that you find our service efficient and enjoy our fabulous range of products. Your feedback is greatly appreciated! Warm wishes, Team Face The Future

Posted 6 months ago

Face The Future is rated 4.8 based on 22,363 reviews