Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,669 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,669 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection - however using rewards is not as simple as it should be”

Helpful Report

Posted 7 months ago

Hi Katie, Thank you for your great 4-star review! We’re glad you enjoyed our selection, and we appreciate your feedback regarding the rewards system. We're always working to improve the experience for our customers. Warm regards, Team Face The Future

Posted 6 months ago

“Great choice of products and good quality Very efficient service”

Helpful Report

Posted 7 months ago

Hi Donna, Thank you for your fantastic 5-star review! We're so glad to hear you found great products and experienced efficient service. Your satisfaction is our top priority! Warm regards, Team Face The Future

Posted 6 months ago

“Very good service”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you received very good service. Your support means a lot to us! Warm regards, Team Face The Future

Posted 6 months ago

“Good choice of brands and competitively priced”

Helpful Report

Posted 7 months ago

Hi Jane, Thank you for your excellent 5-star review! We're glad to hear that you appreciate our great selection of brands and competitive pricing. Your feedback is invaluable to us! Warm regards, Team Face The Future

Posted 6 months ago

“Amazing product”

Helpful Report

Posted 7 months ago

Hi Galina, Thank you for your amazing 5-star review! Warm regards, Team Face The Future

Posted 6 months ago

“Fantastic products, good price and fast delivery Thank you”

Helpful Report

Posted 7 months ago

Hi Lucyna, Thank you for your fantastic 5-star review! We're so glad to hear that you love our products and appreciate our fast delivery. Your support truly means a lot to us! Warm regards, Team Face The Future

Posted 6 months ago

“Repeat orders of two excellent products. Packaged well and arrived quickly. Love the little bonus of the magazine and free trial size product. Samples are always great for me. Due to sensitive skin, I'm always reluctant to spend money on a full sized product without trying first.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We're so happy to hear that you love our products and appreciate the care we take in packaging. It's great to know that our samples are helpful for your sensitive skin! Warm regards, Team Face The Future

Posted 6 months ago

“Super fast delivery Only downside this purchase was the app played up so lost my discount code”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that your delivery was super fast. We're sorry to learn about the issue with the app and your discount code. We're always working to improve, and your feedback helps us do just that. Warm regards, Team Face The Future

Posted 6 months ago

“Other British companies follow better the international process of delivery.”

Helpful Report

Posted 7 months ago

Hi, Thank you for your review. We are unsure what you mean by this. We cannot see that you have contacted us. If you do need any help, please contact us on shop@facethefuture.co.uk. Kind regards, Face the Future

Posted 6 months ago

“Good service”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear you enjoyed our service. Your feedback keeps us motivated! Warm regards, Team Face The Future

Posted 6 months ago

“Great product ,good price. Excellent service. Very fast delivery .Thank you”

Helpful Report

Posted 7 months ago

Hi Malgorzata, Thank you for your fantastic 5-star review! We’re thrilled to hear you’re satisfied with our product, pricing, and speedy service. Warm regards, Team Face The Future

Posted 6 months ago

“Excellent service and quick delivery plus a small free travel sample which was much appreciated.”

Helpful Report

Posted 7 months ago

Hi Amy, Thank you for your excellent 5-star review! We're so glad to hear you enjoyed our quick delivery and appreciated the complimentary travel sample. Your support truly means a lot! Warm regards, Team Face The Future

Posted 6 months ago

“FTF are great to deal with. Easy to order & very quick delivery.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We’re so glad to hear that you found it easy to order and appreciated our quick delivery. Warm regards, Team Face The Future

Posted 6 months ago

“I bought the product for a friend as a gift as she was so impressed with it. I was very pleased with the fast efficient service. Thank you”

Helpful Report

Posted 7 months ago

Hi Jenny, Thank you for your wonderful 5-star review! We're so glad to hear that your friend loved the product and that you were pleased with our service. Your kind words truly mean a lot to us! Warm wishes, Team Face The Future

Posted 6 months ago

“Great offers, great products and great service.”

Helpful Report

Posted 7 months ago

Hi Eileen, Thank you for your wonderful 5-star review! We're thrilled to hear you enjoyed our offers, products, and service. Your satisfaction means the world to us! Warm regards, Team Face The Future

Posted 7 months ago

“Prompt delivery and well packaged products.”

Helpful Report

Posted 7 months ago

Hi Debra, Thank you for your fantastic 5-star review! We're so glad to hear that you were pleased with our prompt delivery and the packaging of your products. Your feedback is greatly appreciated! Warm regards, Team Face The Future

Posted 7 months ago

“Always great service”

Helpful Report

Posted 7 months ago

Hi Nicole, Thank you for your fantastic 5-star review! We're delighted to hear that you consistently enjoy great service from us. Your support means so much! Warm regards, Team Face The Future

Posted 7 months ago

“Fast delivery and love that you get a sample with every order”

Helpful Report

Posted 7 months ago

Hi Katie, Thank you for your amazing 5-star review! We're so happy to hear that you loved our fast delivery and the samples included with your orders. Your feedback truly brightens our day! Warm regards, Team Face The Future

Posted 7 months ago

“Absolutely love my purchase bundle which included the mesoestetic Age Element Brightening Cream along with the mesoestetic hyaluronic acid densimatrix. I wouldn’t ever purchase these products anywhere else as there are so many benefits Face the Future have to offer including freebies with purchases along with reward points. I highly recommend these products as well at this company. Fast shipping too! Very pleased with my purchase :)”

Helpful Report

Posted 7 months ago

Hi Amber, Thank you for your amazing 5-star review! We're so pleased to hear you love your bundle and appreciate the benefits we offer, including fast shipping and rewards. Your recommendation means a lot to us! Warm regards, Team Face The Future

Posted 7 months ago

“Excellent product range and very responsive customer service, but it is frustrating to find that an item which was listed as in stock at the time I placed my order is *not* in stock, and that consequently delivery will be delayed. This is particularly disappointing when I have chosen (and paid for!) the "guaranteed" next day delivery option.”

Helpful Report

Posted 7 months ago

Hi Charlotte, Thank you for your review and for sharing your experience. We're delighted to hear that you appreciate our product range and customer service. However, we sincerely apologise for the inconvenience caused by the stock discrepancy and the delay in delivery. We understand how frustrating that must be. Your feedback is invaluable. Warm wishes, Team Face The Future

Posted 7 months ago

Face The Future is rated 4.8 based on 22,669 reviews