Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,454 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 18th January 2026

Anonymous

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the products. However I am advised I have a lot of points but no matter what I do I haven't been able to redeem them. I have put my password in, keep changing password and it is always rejected. Have spoken to office but hadn't been able to solve this.”

Helpful Report

Posted 1 year ago

Hi Dawn Sorry you are struggling with this. When you are ready to place your next order please contact customer service on 0113 2827744 and we can manually apply this for you with your order. Kind regards, Face the Future

Posted 1 year ago

“Items arrive well packaged and with a small sample which is a great opportunity to try something before investing.”

Helpful Report

Posted 1 year ago

Hi Lorna, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Excellent customer service, genuine products at highly competitive prices & fast delivery!”

Helpful Report

Posted 1 year ago

Hi Annemarie, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great service.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent product at a excellent price”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent range of products - extremely low prices- very fast delivery and excellent customer service”

Helpful Report

Posted 1 year ago

Hi Sally, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“First time I have used Face The Future. Excellent product , good price and very quick dispatch and delivery. Will certainly buy from here again.”

Helpful Report

Posted 1 year ago

Hi Sue, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Missing item I was told I might if thrown it out As she saw the girl packing it 1st time order never again Customer service shocking”

Helpful Report

Posted 1 year ago

Hi Lisa We’re sorry to hear that you are disappointed with the experience you have had with ourselves at Face the Future and that this has not met your expectations. The customer service team have explained and provided all evidence to you regarding a missing item. Kind regards, Face the Future

Posted 1 year ago

“First time used. All of my orders arrived promptly. Pleased with them so far. Only comment was far too much packaging used for the larger delivery.”

Helpful Report

Posted 1 year ago

Hi Suzanne, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“I have been going to Face The Future for a few years. The service is great. Its not about a quick fix for a skin problem but long lasting results and thats what Kimberly offered me. definately highly recommended.”

Helpful Report

Posted 1 year ago

Hi Cristina, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Excellent product does exactly as advertised and marketed very well. Thank you”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Ordering online was straightforward and the items arrived 3 or 4 days later.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Shame that rewards can’t be used for all brands that are frequently purchased, even though points are gained by purchasing those brands. It forces you to consume by spending on other things not needed (unsustainable) or lose your points. Also made an error activating points to redeem to only see it was for a minimum spend of £250 but didn’t pay attention. And can’t un activate it I feel it’s unnecessary. Not sure how your price these rewards but you may put off a customer like me for having too many rules”

Helpful Report

Posted 1 year ago

Hi Sorry you feel disappointed with our rewards, and thank you for your feedback. We do receive great feedback from rewarding our customers with points, discount codes and free gifts. Unfortunately there are a few brands out of the over 150 that we stock that we cannot include in these. Once a discount code is made from your points it will not expire so this will stay in your account until you use this. Kind Regards Face the Future

Posted 1 year ago

“Very efficient and easy getting this product on line. Thank you”

Helpful Report

Posted 1 year ago

Hi Sultanah, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Many thanks great prices&products, always buying from Facethefuture”

Helpful Report

Posted 1 year ago

Hi Lilia, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great products and quick delivery!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent value, speedy delivery”

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Posted 1 year ago

💜

Posted 1 year ago

“Excellent speedy service recommend highly”

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Posted 1 year ago

💜

Posted 1 year ago

“This times I had ordered 3 big bottles of Sun cream La Roche posay Brand , but when delivered to my house , some of these bottles without the lid on the Baby bottle suncream”

Helpful Report

Posted 1 year ago

Hi Phuc Thank you for your positive review! Please contact us at shop@facethefuture.co.uk if you have any additional questions, concerns or comments regarding your products. Kind regards, Face the Future

Posted 1 year ago

“V quick service without postage and discount. V oleased”

Helpful Report

Posted 1 year ago

Hi Helen, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,454 reviews