Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,707 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice and good service”

Helpful Report

Posted 1 year ago

Hi Heather, Thank you for your amazing review! We're so glad to hear you had a great experience with our service. Best wishes, Face The Future

Posted 1 year ago

“Great experience using this company will deffo continue to use”

Helpful Report

Posted 1 year ago

Hi Lauren, Thank you for your amazing review! We're so glad to hear that you had a great experience with us. Best wishes, Face The Future

Posted 1 year ago

“I’ve been buying skincare products from Face the Future for a number of years now. Great customer service and advice. I’ve recently returned to using Environ products and their super moisturiser is just perfect with the right level of hydration without irritation. Also very well priced.”

Helpful Report

Posted 1 year ago

Hi Michelle, Thank you so much for your fantastic feedback! We're thrilled to hear that you've been enjoying our customer service and the Environ products. It's great to know the super moisturiser is working perfectly for you! Your support over the years truly means a lot to us. Best wishes, Face The Future

Posted 1 year ago

“Great value for products and super quick shipping!”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for your amazing review! We're so glad to hear you found great value in our products and appreciated the quick shipping. Best wishes, Face The Future

Posted 1 year ago

“I love this products”

Helpful Report

Posted 1 year ago

Hi Muzammal, Thank you so much for your amazing review! Best wishes, Face The Future

Posted 1 year ago

“Fast, good offers and easy to use website”

Helpful Report

Posted 1 year ago

Hi Susie, Thank you for your fantastic review! We're so glad to hear that you found our offers appealing and our website easy to use. Your positive feedback truly brightens our day! Best wishes, Face The Future

Posted 1 year ago

“Great website and competetive prices. Fast delivery.”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for your fantastic review! We're so glad to hear that you enjoyed our competitive prices and experienced fast delivery. Your feedback means a lot to us! Best wishes, Face The Future

Posted 1 year ago

“Love shopping with FTF. My purchases always arrive speedily and totally recommend shopping with this company.”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you for your wonderful review! We're so pleased to hear that you love shopping with us and appreciate our speedy delivery. Best wishes, Face The Future

Posted 1 year ago

“Very good face the future 👍”

Helpful Report

Posted 1 year ago

Hi Munevver, Thank you for your great review! We're thrilled to hear that you think so highly of us. Best wishes, Face The Future

Posted 1 year ago

“VERY GOOD COMPANY SENDING ME EMAILS AND TXTS ON ALL OFFERS, THE ONLY CRITICISM IHAVE WAS ON MY LAST ORDER FOR MEDIK8 MY FREEBIE OF VITAMIN C WAS NOT INTHE ORDER, I HAVE TRIED EMAILING BUT WITH NO SUCCESS WILL RE EMAIL MAYBE SOMETHING WENT WRONG I DONT KNOW BUT WE WILL SEE..”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for your kind words about our communication regarding offers! We're sorry to hear about the issue with your last order, we have looked into this further and can see the free gift was unfortunately out of stock when you placed your order, it was a very popular offer. Please keep an eye out for future offers. Best wishes, Face The Future

Posted 1 year ago

“I’m happy with the products. The service was fantastic as well — quick, professional, and hassle-free. Highly recommend!"”

Helpful Report

Posted 1 year ago

Hi Iwona, Thank you for your amazing review! We're delighted to hear that you’re happy with our products and that our service met your expectations. Best wishes, Face The Future

Posted 1 year ago

“Fantastic company, easy to use app, great discounts and club rewards. Love how you get a free gift with orders. Competitive prices 5⭐️”

Helpful Report

Posted 1 year ago

Hi Helen, Thank you for your amazing review! We're delighted to hear that you find our app easy to use and love the great discounts and rewards we offer. It's our pleasure to include a free gift with your orders! Best wishes, Face The Future

Posted 1 year ago

“I highly recommend Face the Future. My order arrived next day even tought I didn't pay for next day delivery.”

Helpful Report

Posted 1 year ago

Hi Gosia, Thank you for your outstanding review! We're delighted to hear that your order arrived so quickly. Your recommendation means a lot to us! Best wishes, Face The Future

Posted 1 year ago

“Excellent Superb Service. I ordered shampoo for my wife because she has skin problems with allergies and she uses this specialised shampoo that not many retailers have. Face the future not only had in stock they were selling at a slightly reduced price . Delivery was very fast and very well packaged. Can’t recommend Face the Future highly enough”

Helpful Report

Posted 1 year ago

Hi Harry, Thank you so much for your amazing review! We're thrilled to hear that you found the specialized shampoo your wife needs, and it's fantastic to know you appreciated our pricing and fast delivery. Your high recommendation means the world to us! Best wishes, Face The Future

Posted 1 year ago

“As always great service!”

Helpful Report

Posted 1 year ago

Hi Anna, Thank you for your wonderful review! We're delighted to hear that you consistently enjoy our service. Your support is greatly appreciated! Best wishes, Face The Future

Posted 1 year ago

“Fantastic product ,this product really does work !”

Helpful Report

Posted 1 year ago

Hi Ranjit, Thank you for your fantastic review! We're thrilled to hear that you find our product truly effective. Best wishes, Face The Future

Posted 1 year ago

“Always very prompt service . Great website to use . They have some special offers on which give me a chance to try other products”

Helpful Report

Posted 1 year ago

Hi Jane, Thank you for your wonderful review! We're so pleased to hear that you appreciate our prompt service and find our website user-friendly. We love offering special deals that let you explore new products, and it's great to know you’re enjoying them! Best wishes, Face The Future

Posted 1 year ago

“Great service with benefits of offers”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for your fantastic review! We’re so glad to hear that you enjoyed our service and the benefits of our offers. Your support means a lot to us! Best wishes, Face The Future

Posted 1 year ago

“Very poor customer service when a damaged item is received.”

Helpful Report

Posted 1 year ago

Hi Maria, We can see you contacted our Customer Service team about your damaged item and they have sent you a pre-paid label to return this so they can resolve the issue. Kind regards, face the Future

Posted 1 year ago

“Easy to order items and quick delivery of the same via the Post Office”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your great review! We're glad to hear that you found ordering easy and enjoyed quick delivery. Your feedback means a lot to us! Best wishes, Face The Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,707 reviews