Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,764 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“what a fab box of treats for a great price”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Service is always very efficient and professional. The products top notch!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Great service, never let down yet”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Easy ordering. Very well packaged. Great product, speedy delivery.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Excellent staff, service and prompt delivery.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Product was clearly used… can’t get an helpful person to speak to..”

Helpful Report

Posted 1 year ago

Hi Sarla We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Always great prices and fast delivery!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“I have shopped with Face the Future for several years and always find them to be impressive. Customer service is lovely and the company provide a fast, professional service every time.”

Helpful Report

Posted 1 year ago

Hi Elaine, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“I love Face the future products! I have been shopping with you for a long time. I am disapointed that the discounts you offer are not clearer. They so often don't apply to alot of the products. I think excluded products should be much clearer. I donated to recive a 20% discount code which didn't apply to anything I was buying. While I am happy to donate to charity (I recently did a charity spin athon that raised £85 of a total £1600 for Breast cancer) I feel the exclusions be more prominent in the advertising of the offers before people go ahead with transactions. I will however always recomend Face the future. I will just be more mindful of apprent offers.”

Helpful Report

Posted 1 year ago

Hi Sue, Thank you for your review. Apologies you had an issue with the discount code. Discount codes cannot be used on products that are already on offer or that are listed in our terms and conditions but the discount code can be saved to use on a future purchase. Kind regards, Face the Future

Posted 1 year ago

“I found Face The Future very efficient with their delivery and updates. The item I ordered was packet very well and received in excellent condition.”

Helpful Report

Posted 1 year ago

Hi Zoe, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“More than happy with all the products it was nice to try different brands.”

Helpful Report

Posted 1 year ago

Hi Anita, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great company Iv used them for years”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Great service and I receive the products within two days and I always get a discount.Very happy with everything”

Helpful Report

Posted 1 year ago

Hi Steve, Thank you for your wonderful review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Fast delivery, great discount and items.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Ample choice, easy ordering service and super fast delivery.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Prompt delivery and packaged very well!”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Very disappointed with the ordering system, ordered Zoe Medical hydrating cleanser and received gentle cleanser! The call handler ordered the wrong product. Not happy with the standard of service and the gentle cleanser, the product is like watery jelly, which doesn’t cleanse skin thoroughly!”

Helpful Report

Posted 1 year ago

Hi Martina We’re so sorry to hear that you are disappointed with the experience you have had with ourselves at Face the Future. We did apologise for the error and customer service issued you with the return information, to send back free of charge but we didn't receive a response. Kind Regards Face the Future

Posted 1 year ago

“I am very pleased with my recent products that I purchased. I was so glad to find a Company that produced Environ, which I have been using for a long time. I will continue with Face the Future.”

Helpful Report

Posted 1 year ago

Hi Patricia, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Every detailed wallpaper”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

Face The Future is rated 4.8 based on 22,764 reviews