Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,807 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would order this again as it was delivered very quickly”

Helpful Report

Posted 1 year ago

Hello Yvonne, That is wonderful to hear! 😍 Thank you! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

😍

Posted 1 year ago

“My order was sent to a different address, an address unknown to me, although the person on the phone was kind, she basically said my order was lost and there was nothing they could do. This was very disappointing. I had had a similar problem with an Estée Lauder order the same week and they sent out another package immediately. Very disappointed with Face the Future.”

Helpful Report

Posted 1 year ago

Hi Dawn, We’re so sorry to hear that you are disappointed with the experience you have had with ourselves at Face the Future and that this has not met your expectations. As we previously advised, the parcel was sent to the address provided by yourself at checkout. When an order is placed, it is the customer's responsibility to ensure all of the information provided is correct. We can see there was an order confirmation sent to you via email when the order had been placed and the address on there is the one we sent the parcel to. All calls are recorded and you explained that the other parcel you mentioned went missing with the courier, this is a different issue as your parcel hasn't been lost by our courier. If we had been contacted before the parcel had left us we would have been able to update the address but unfortunately we weren't contacted until the parcel had been delivered and at this point we cannot amend this. Kind regards, Face the Future

Posted 1 year ago

“Easy to use website and great products. Delivery on time 👍”

Helpful Report

Posted 1 year ago

Hi Sally, Thank you for your wonderful review! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Ordered on Sunday and received on Tuesday. Usual great service and always great choice of products available”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

“Super helpful and always answer any queries I have! Love them”

Helpful Report

Posted 1 year ago

Hey Leema, And we 💜 you! Thank you so much! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Perfect done”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Lots of lovely products . Little testers added to your order on delivery, which is always a nice extra treat. Have discovered many new products as a result of these and ultimately gone on to purchase full sized versions”

Helpful Report

Posted 1 year ago

Hi Denise, Thank you so much for providing such a fantastic review! 😍 We're so pleased to hear that you're loving the samples we pop in too! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Excellent service. Quick delivery. Nicely packaged items.”

Helpful Report

Posted 1 year ago

Hello Afshina, Thank you for your wonderful review! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Impressed - competitive prices and quick delivery, many thanks 😊”

Helpful Report

Posted 1 year ago

Hey Matthew, And thank you! 😊 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Received a product which has been used and despite speaking with support to advise some product was missing from bottle etc. I was repeatedly told it was normal to have no seal - which I agreed that was not the issue. The issue is to receive an item with product missing and be used by someone else potentially prior..”

Helpful Report

Posted 1 year ago

Hi Jenny, We’re so sorry to hear that you are disappointed with the experience you have had with ourselves at Face the Future and that this has not met your expectations. We can see you initially contacted us because the product you received didn't have a seal. Our customer service team contacted the brand directly who confirmed that these don't have a seal, you then advised the product didn't look as full as it should, at this point the customer service team sent you a pre-paid label to return this to us so we could send a replacement or issue a refund. We haven't received the product back yet to process this. Please do send this back if you still require our assistance. Kind regards, Face the Future

Posted 1 year ago

“Absolutely amazing service as always. Lots of amazing products. ❤️”

Helpful Report

Posted 1 year ago

Hey Jan, Thank you so much! 😍 You've made our day! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Easy to order, speedy delivery, lovely range of products.”

Helpful Report

Posted 1 year ago

💜💜💜

Posted 1 year ago

“I have been very pleased with all my purchages from Face the Future, good selection of skin care and makeup at a reasonable price, prompt delivery too so will continue to buy in the FUTURE.”

Helpful Report

Posted 1 year ago

Hello Sandra, Thank you so much! 😍 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Very professional company, quick delivery and lovely customer service when needing advice.”

Helpful Report

Posted 1 year ago

Hey Natasha, Thank you for taking the time to leave such a lovely review! 💜 We really appreciate it! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Excellent product”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent and quick service. Thank you.”

Helpful Report

Posted 1 year ago

Hi Bea, And thank you for your wonderful review! 😍 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Very good product and quick delivery Thank you”

Helpful Report

Posted 1 year ago

Hello Adriana, Thank you! 😊 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Amazing, super great products at amazing prices!”

Helpful Report

Posted 1 year ago

💜💜💜

Posted 1 year ago

Face The Future is rated 4.8 based on 22,807 reviews