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Eye Academy Reviews

4.7 Rating 717 Reviews

94 %

of reviewers recommend Eye Academy

Company Reviews

4.7

Based on 717 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Eye Academy:

Style. Expertise. Care. Health.
You may assume all opticians are the same, and most are, but we are very different.

At Eye Academy, we are renowned for our clinical knowledge and luxury eyewear. We offer a range of appointments from a basic eye examination to specialised examinations that we individually tailor to your specific needs. New patients are often blown away by the thoroughness of the eye examination, the quality of vision we can help them achieve, the beautiful practice and the friendly welcome.

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help@eyeacademy.com

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Eye Academy 5 star review on 7th August 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service, nice choice of frames, very friendly and helpful staff.”

“All the staff were very friendly and attentive”

(Underwood Eyecare Ferndown) -

“I was very happy with the help and service that I had from Reece. Hence, why I came back and bought them. Regards Gina Freeman”

(Ellis & Thompson Cobham) -

“Very good service, pleasant and friendly staff with time to devote to the individual. Good advice given.”

(Peepers Opticians Banbury) -

“very helpful”

(Eye Academy Windsor) -

“always very good and thorough, nice to see the nsame staff”

(Ellis & Thompson Cobham) -

“I've always had a warm welcome and efficient service.”

(Ellis & Thompson Cobham) -

“V.good experience/examination with Romana 29.10.19 If I have a criticism, it was having to pay £300 for plugs that I didn't ask for, nor was I told how much they would cost!!! Only discovered the cost when paying after consultation!!! Once in place, I was told they would last for 6 months, longer than previous plugs. However Romana has referred me to Mr V Tanner for cataract surgery, so why the 6 month plugs and £300 expenditure? Not in my opinion a good business strategy!!!”

(Eye Academy Windsor) -

“Always very helpful and pleasant”

(Ellis & Thompson Cobham) -

“I was very impressed with my eye examination. Your optometrist was excellent and very knowledgeable and helpful. The after care team was also friendly and helpful. The only reason I have not given 5 stars is the pricing. I found the frames and lenses to be expensive.”

(Eye Academy Windsor) -

“I suffer from vestibular migraine that can be debilitating and was recommended to have a colorimetry test done. The guidance and support given from the Eye Academy team was good.”

(Eye Academy Windsor) -

“I was pleased with my visit and happy that my prescription change was explained clearly to me”

(Eye Academy Guildford) -

“I am very pleased with the eye test and the preliminary work when I went in for my eye test. I was treated with respect and everything was explained to me. It is very expensive though.”

(Eye Academy Windsor) -

“Great eye test service and advice but specs too expensive .”

(Ellis & Thompson Cobham) -

“..........”

(Ellis & Thompson Cobham) -

“Excellent after care”

(Ellis & Thompson Cobham) -

“Always helpful and attentive. They look after my eyes very well. A little pricey for some things perhaps but independent shops cant be as competitive as online/chains. One supports them and get back exemplary service with attention to detail.”

(Ellis & Thompson Cobham) -

“Great selection and good service both before and afterwards. Everyone is very professional”

(Ellis & Thompson Cobham) -

“High quality testing, quick & accurate dispensing”

(Ellis & Thompson Cobham) -

“The new lady Nermil, that I have seen the last 2 visits is so nice and makes such a difference, a real people person.”

(Ellis & Thompson Cobham) -

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Eye Academy is rated 4.7 based on 717 reviews