Eye Academy Reviews

Name: Eye Academy
Address: Eye Academy, Ryehurst Barn, Ryehurst Lane, Binfield, Bracknell Forest
Rating: 4.74

4.7 Rating 718 Reviews

94 %

of reviewers recommend Eye Academy

Company Reviews

Metrics

Info

4.7

Based on 718 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Eye Academy:

Style. Expertise. Care. Health.
You may assume all opticians are the same, and most are, but we are very different.

At Eye Academy, we are renowned for our clinical knowledge and luxury eyewear. We offer a range of appointments from a basic eye examination to specialised examinations that we individually tailor to your specific needs. New patients are often blown away by the thoroughness of the eye examination, the quality of vision we can help them achieve, the beautiful practice and the friendly welcome.

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Email:

help@eyeacademy.com

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Eye Academy 5 star review on 7th August 2019

Mr H

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, very helpful and very focused on good and personalized service. Thanks John Peter”

Helpful Report

“Very thorough attentive service.”

Helpful Report

(Eye Academy Guildford) -

“Feed back for Ellis & Thompson staff in Cobham- I have been a customer for 23 years and despite having not lived permanently in the UK for the last 13 years, I still ensure I come to Cobham as least twice a year for my eyes. The service level is exceptional, from the Optometrist to the kind and friendly service provided by the reception staff and last but not least, Kim and Alan. Alan's attention to detail in choosing the right design and Kim's overall care and attention for providing the best level of personal service is why, whether when I have lived in Australia or Brazil, I always come back to them year on year, Thank you so much for looking after me”

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(Ellis & Thompson Cobham) -

“Quoted 2 weeks but arrived in a week”

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“Friendly, very helpful”

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(Eye Academy Guildford) -

“Very through consultation, good communication on email.”

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“Really helpful with choosing a new pair of glasses, especially considering there was an issue with the arm length of my first choice, they were really helpful in finding a more suitable pair that looked similar to what I wanted.”

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“Wonderful thank you”

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“Very good both with the eye test and explaining what was found and brilliant fitting service”

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“Extremely thorough eye test and staff were very friendly and informative. Would recommend for sure.”

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(Ellis & Thompson Cobham) -

“Professional and friendly service as always !”

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(Eye Academy Windsor) -

“Great new glasses and great service, as always!”

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(Eye Academy Windsor) -

“Feed back for Ellis & Thompson staff in Cobham- I have been a customer for 23 years and despite having not lived permanently in the UK for the last 13 years, I still ensure I come to Cobham as least twice a year for my eyes. The service level is exceptional, from the Optometrist to the kind and friendly service provided by the reception staff & Julian and last but not least Kim and Alan. Alan's attention to detail in choosing the right design and Kim's overall care and attention for providing the best level of personal service is why, whether when I have lived in Australia or Brazil, I always come back to them year on year, Thank you so much for looking after me. Best Oliver”

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(Ellis & Thompson Cobham) -

“Staff always extremely helpful, cheerful and nothing is to much trouble”

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(Ellis & Thompson Cobham) -

“Great service and through check up. Still love the glasses too”

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(Eye Academy Guildford) -

“Very high standard of professional customer service offered within a friendly beautifully appointed environment.... as it has been for over the last twenty years or more”

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(Ellis & Thompson Cobham) -

“Excellent selection of frames. Care in fitting my new frames meant that they were comfortable straightaway. Friendly and efficient staff.”

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(Eye Academy Windsor) -

“My family have been using Ellis and Thompson for over 20 years, they have always gone over and above in their help and advice. The staff are excellant, blending professionalism with with a warm and friendly approach.”

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(Ellis & Thompson Cobham) -

“Good choice of frames, helpful staff and clean premises.”

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(Eye Academy Windsor) -

“Detailed examinations of the eyes for typical issues specifically checking for cataracts and other older peoples symptoms followed by very thorough sight tests. The reading and driving glasses prescribed were ready in two days. I am very pleased with the results.”

Helpful Report

Eye Academy is rated 4.7 based on 718 reviews