Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,518 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,518 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 9th May 2025

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only given 3 stars as there was a delay on my finance document check, I was told this was due to the finance company. I called evolution at 16.30 and was told it normally takes 6 hours and we was coming in to the sixth hour. I then called the next day about 10.30 and was told by Nick that the finance company had not come back to them and he would chase. I left until 13.30 and called again to see what the hold up was and spoke to Leanne. This is where the stars go as I found her to be quite rude in her attitude she told me it normally takes 24 hours and that as soon as they hear anything then they will contact me. I informed her I had another company that was contacting me who said they would be £300 cheaper over the term of the finance, not a great deal and as evolution was dealing with it already I would rather sort with them. She basically said if you want to go with another company then do so but we will ring you when we hear something.”

Helpful Report

Posted 3 years ago

Dear Colin, thank you for taking the time to give us feedback and we’re sorry to hear that things haven’t gone as smoothly as they should have done. Having investigated your comments, we can see that there were errors within your application that resulted in delays. We agree that we could have done a better job in managing your expectations. Your experience has been related back to the various teams and individuals involved and will be used to make improvements to our process and approach. We apologise once again and hope that you are now enjoying your new vehicle. Kind regards, Evolution Extra.

Posted 3 years ago

“Not the first time that I have used Evolution.. effortless ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“Jess was excellent! Keep me in the loop through-out the process.”

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Posted 3 years ago

“All staff I spoke to very helpful and patient”

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Posted 3 years ago

“Fantastic team great at communicating would recommend without any problem thank you so much for your help in my purchase”

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Posted 3 years ago

“Quick and efficient”

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Posted 3 years ago

“Very pleased with the service excellent”

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Posted 3 years ago

“Handled s from start to finish brilliantly and quickly, i woud definitely recommend this company”

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Posted 3 years ago

“Very helpful from start to finish got me in the van I needed for my business.”

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Posted 3 years ago

“Very professional and helpful. Kept me updated and informed during the whole process. Polite and friendly would definitely recommend to friends and family. Thank you.”

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Posted 3 years ago

“My experience with evolution extra has been taxing to say the least the process was slow and not very easy the communication between all parties wasn’t the best only updates came after I made calls to parties involved . But the agents were all polite and as helpful as they could be I can’t fault there work .”

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Posted 3 years ago

“no issues everything was done smoothly and quickly no awkawrd questions or nonstop emails or phone calls”

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Posted 3 years ago

“It was so easy to get the finance i needed for my car i wanted, although the APR rate is through the roof for me due to my own bad credit history, so if you have bad credit you will have a high APR rate no matter what finance company you go with”

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Posted 3 years ago

“Good service. Helpful staff”

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Posted 3 years ago

“Very helpful help me all the way though Thank you”

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Posted 3 years ago

“Quick and easy, great communication, would recommend.”

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Posted 3 years ago

“Excellent from start to finish. 2nd time used evolution, I would highly recommend and will use again in the future without hesitation. All sorted and car collected within 3 days. Thanks to Alex Davenport.”

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Posted 3 years ago

“Quick and easy to use.”

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Posted 3 years ago

“Easy and quick and helpful people…..and massive thanks to mr James Walker Finance Specialist He’s really good in he’s job and helpful”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

Evolution Extra is rated 4.8 based on 8,518 reviews