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Evolution Extra Reviews

4.8 Rating 8,893 Reviews
98 %
of reviewers recommend Evolution Extra
Company Reviews Metrics Info
4.8
Based on 8,893 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Evolution Extra Reviews

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Simon
Verified Buyer
“Evolution Extra gave a 5 ***** service from start to finsh, finding the right finance to suit my needs and background. They kept me infromed via the app which was so simple and easy to use, they also listened to my needs and requirements not just there own. I will use them again thats for sure. Regards Happy Tesla Model 3 day”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“It was ezey to sort out a thay were very helpful”
Helpful Report
Posted 1 year ago
Donna
Verified Buyer
“Customer service was poor and the agent dealing with it didn’t communicate properly and made a massive mistake which resulted in me nearly not getting my car”
Helpful Report
Posted 1 year ago
Dear Donna, Thank you for sharing your experience. We're sorry to hear things didn’t start off as smoothly as they could have. From what we understand, there was a bit of confusion at the outset around who was progressing the application. We always aim to keep things moving quickly and clearly. Once we had the opportunity to speak with you directly, we were able to pick things up right away - and we’re pleased we could complete and pay out the deal within 24 hours. We always strive to deliver that kind of fast, efficient service once everything is in place. Thanks again for using Evolution Extra. If you have any further queries or issues related to your application, please email complaints@evolutionfunding.com. Kind regards, Evolution Extra
Posted 11 months ago
Martin
Verified Buyer
“Excellent service all way through.”
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Posted 1 year ago
Anthony
Verified Buyer
“excellent communication from the start to getting my finance sort”
Helpful Report
Posted 1 year ago
Maria
Verified Buyer
“Excellent service from start to finish. Everyone I had contact with was highly professional and kept me updated every step of the way. Highly recomended”
Helpful Report
Posted 1 year ago
Nigel
Verified Buyer
“Great service , prompt and polite and friendly people to deal with . Always picked up the phone quickly and was helpful in helping me with my questions.”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“The whole process is so stressful, I never knew when it was going to end, even when I thought it was all over something else was needed.”
Helpful Report
Posted 1 year ago
Dear Alan, Thank you for taking the time to leave feedback. We're really sorry to hear that your experience with Evolution Extra didn’t go as smoothly as it should have. We completely understand how frustrating it must have been to be asked for additional proof of income after you were initially given the green light. We’ve already raised this with Moneybarn to help prevent the same thing happening again in future cases. We also appreciate that uploading documents via the Onfido link can sometimes be a bit tricky. It’s a vital step to help protect both you and us, and we're always reviewing ways to make the application journey as seamless as possible. Thanks again for using Evolution Extra and please don’t hesitate to reach out - our team is always here to support you. Kind regards, Evolution Extra
Posted 11 months ago
Christopher
Verified Buyer
“Great service, friendly and polite. Made my whole process a breeze thanks.”
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Posted 1 year ago
Sarah
Verified Buyer
“Very helpful and professional”
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Posted 1 year ago
SAHEL
Verified Buyer
“Good experience with Evolution Extra”
Helpful Report
Posted 1 year ago
COLIN
Verified Buyer
“Quick and efficient response to my application”
Helpful Report
Posted 1 year ago
Elle
Verified Buyer
“Very good with finance”
Helpful Report
Posted 1 year ago
Charlotte
Verified Buyer
“Very happy with the service initially even though the car credit got declined they helped me to get another provider of the loan for my new car so thank you”
Helpful Report
Posted 1 year ago
Jonathon
Verified Buyer
“Amazing service and worked hard to get me a deal and my new car. Dealt with Mark who was incredible and worked hard and always polite and helpful on every call with him.”
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Posted 1 year ago
John
Verified Buyer
“Process was quick and easy, people I spoke to were polite and made the whole process a pleasure to go through”
Helpful Report
Posted 1 year ago
Callum
Verified Buyer
“Communication from evolution extra was excellent they really made everything simple and easy, I'm so glad they helped me to purchase my car I have just collected it and I love it thank you”
Evolution Extra 5 star review on 19th April 2025
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Evolution made finding me car finance a breeze. It was so straightforward. Every step of the way was explained to me via e mail. Excellent service. Thank you.”
Helpful Report
Posted 1 year ago
Gary
Verified Buyer
“Excellent prompt service and friendly staff. Thumbs up!”
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Posted 1 year ago
Carol
Verified Buyer
“Staff very helpful”
Helpful Report
Posted 1 year ago
Evolution Extra is rated 4.8 based on 8,893 reviews
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