Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.83

4.8 Rating 8,854 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,854 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 21st September 2025

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daniel.C was very helpful from beginning to end. Couldn't of asked for better service.”

Helpful Report

(Daniel C.) - Posted 6 years ago

“Informative helpful pleasant”

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(Richard A.) - Posted 6 years ago

Thank you Deborah Regards Evolution Extra

Posted 6 years ago

“Very happy with the service I received”

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(Richard G.) - Posted 6 years ago

“From start to finish Richard was a great help he explained everything to me what a star”

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(Richard G.) - Posted 6 years ago

“The service provided was very efficient. Thank you”

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(Daniel C.) - Posted 6 years ago

“A very easy process, everything was made very clear and staff were very helpful.”

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(Oliver S.) - Posted 6 years ago

“Very helpful thank you”

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(Callum F.) - Posted 6 years ago

“A pleasure to deal with let you know what is happening all the way through really happy with my experience thanks”

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(Oliver S.) - Posted 6 years ago

“Brilliant service from Oliver. Communication was very good and the whole process was quick. Would highly recommend your services to others. Thanks for helping us, proud new owners of a Ford Kuga!”

Evolution Extra 5 star review on 20th November 2019

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(Oliver S.) - Posted 6 years ago

“I have just bought my new car and although I was having a few issues I was helped every step of the way by my deal maker Daniel Cliffe who did brilliantly and kept me well informed at all times and was always available at the end of the phone if I needed any further assistance”

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(Daniel C.) - Posted 6 years ago

“All went well”

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(Daniel C.) - Posted 6 years ago

“All on time with respect is happening thanks”

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(Richard A.) - Posted 6 years ago

“Alex was absolutely amazing with our new car finance loan. He was with us every step and responded to emails and calls very efficiently. Would love to deal with Alex again in future if we ever change our car again. Didn't have to do alot he made the process alot easier. Many thanks Naomi and mark”

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(Alex D.) - Posted 6 years ago

“Alex D was a joy to assist in making my wee dream come true! A gentleman and full of laughs. Highly recommend him! You’ve made a Scottish girly very happy!”

Evolution Extra 5 star review on 19th November 2019

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(Alex D.) - Posted 6 years ago

“This whole process was a nightmare from start to finish. No processes, no urgency and unrealistic expectations! I had to call to chase and mediate over a dozen times over the course of 3 days. It was awful. Every time I was told something would happen it didn’t. It delayed me picking up my car. They were unable to get my address right though I had told them line for line a hundred times. It was just really poor service and if I would have had a choice (unfortunately I didn’t because of timing of when I needed the car ) I would have looked around for another company.”

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(Richard G.) - Posted 6 years ago

“Thank you for the excellent customer service from Nikki Mellors, Cory and colleagues.”

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(Nikki L.) - Posted 6 years ago

“The person Daniel Cliffe who handled the process - told a little white lie to me explaining the first payment for the car would be taken 30 days after signing the contract. Then after signing and finance being accepted from Oodle , got a text message explaining my first payment would be taken on the 30th November. And I signed on the 14/15th November so not very happy about this. Or I wouldn’t of signed until the month after.”

Helpful Report

(Daniel C.) - Posted 6 years ago

Hi Natasha, i hope you are well and enjoying your new car. Your feedback was forwarded to myself for review and i am now in a position to come back to you. It appears after investigation semantics may play a part in your dissatisfaction. Having listed to the call recordings relating to our part in your process of purchasing a new car. What has actually been discussed on the call with yourself is, that we have provided all the correct information and no untruths have been said. We also state that both ourselves and you will check with the lender on when your first payment date will be as the date you enquired about/requested is out of the lenders policy. When you have then gone on to complete the E-Sign, you have selected and agreed to the current payment date after following the steps on their website. (Evolution have no part or sight in the customer actually completing the E-Sign online) We have subsequently enquired with Oodle and asked if the payment date can be changed, but they are unwilling to do so as you have selected a date and signed the direct debit mandate for this month on the Lenders E-Sign and we (Evolution) are also unable request changes to a live agreement. We have checked with the lender, and their E-Sign process clearly states that the customer is given a full explanation as to when the 1st payment will be, and that you the customer have agreed to those terms. In order to try and offer some assistance, can i maybe suggest that you contact Oodle finance direct, explain the situation fully and try to ascertain if they will amend to a date that meets your approval. Please let us know if you are successful, as this will be useful to know for future customers. I know and understand this may not be the response you wanted to hear, but if we can assist or help in any way we will, Kindest regards Paul Hibbert

Posted 6 years ago

“My husband have bye new Nissan today, amazing . The team was very friendly I big thank you for Chris and Richard. Miss moniz and daniel”

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(Corey W.) - Posted 6 years ago

“Thank you for all you help, and friendly advice. I am looking forward to collecting my vehicle on Thursday 20 November 2019 .”

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(Nikki L.) - Posted 6 years ago

“Really good professional advisor who kept me informed all the way”

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(Oliver S.) - Posted 6 years ago

Evolution Extra is rated 4.8 based on 8,854 reviews