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EVOGO Reviews

4.7 Rating 1,417 Reviews

95 %

of reviewers recommend EVOGO

Company Reviews

4.7

Based on 1,417 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EVOGO:

We all love the freedom that having a car gives us.

However, let’s face it, owning a car can be a costly affair. Not only do you have to spend all your savings or take out finance to afford one in the first place but then you have the costs of running and maintaining the vehicle, not to mention the money you lose through depreciation when you sell it on for a newer model. What a hassle!

Which is why more and more people in the UK are choosing to lease rather than buy their car.

However, not all lease agreements are what they should be, often creating burdens of their own.

EVOGO is the smart alternative to vehicle leasing because you get all of the benefits of owning a vehicle, just like a traditional lease, but with a level of flexibility and a range of choice and cost that is unique to EVOGO.

You won’t be tied into lengthy contracts or complicated finance deals. And you’ll experience a premium level of service that will leave you feeling warm inside!

Ready to get behind the wheel of a brand new car? Flexible and affordable, on the latest makes and model of premium vehicles. Don't just go, EVOGO.

Visit Website

Phone:

0114 478 7430

Email:

info@evogo.co.uk

Location:

201 Upwell Street, ,
Sheffield
S4 8AL

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EVOGO 5 star review on 16th August 2022

EVOGO 5 star review on 29th June 2021

EVOGO 5 star review on 18th June 2021

EVOGO 5 star review on 17th May 2021

EVOGO 5 star review on 5th November 2020

EVOGO 5 star review on 24th February 2020

EVOGO 5 star review on 6th September 2019

31

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great deals on great cars, and a great service on site at pickup. Did find it hard to get hold of them and get them to respond to emails though”

Posted 6 years ago

Hi Liam, thanks for leaving us a review we are so happy you've had a great experience with us and our approach. We also take your comments on board regarding communication, this will be fed back to the team to drive improvements. Thanks, EVOGO

Posted 6 years ago

“Pick was easy. Took a long time to get my account set up though.”

Posted 6 years ago

Hi, thanks for leaving us a review! We are glad you had a positive experience with us, we also appreciate your comments about account set up and will take this on board to help drive improvements. Thanks, EVOGO

Posted 6 years ago

“This is my 4th vehicle from Evogo, so I clearly like the plan of being able to 'rent' my vehicle and change it quite often. I work in the automotive industry with many vehicle Brands so it allows me to experience a variety of vehicles from these manufacturers. The downside is that each time I change, the prices have gone up - not even in conjunction with manufacturers price increase - there seems no logical reason, notification or explanation for this which is irritating. There is also no consistency in the price changes for higher mileage bands - some vehicles are a £20 or £30 increase - others £100! Monthly rentals are not cheap and could absorb a portion, if not all, of the admin charges, levied for passing on a fine or congestion charge - especially as we have no alternative than those fines coming to you directly? Staff are always polite and friendly but given that your vehicles are often hired to professionals, I feel that the overall service could be improved to create a memorable experience for every customer that would be talked about positively.”

Posted 6 years ago

Hi Linda, thanks for taking the time to leave us a review, we are pleased you are enjoying our approach and customer service at EVOGO. We also appreciate the feedback regarding the pricing changes. Unfortunately prices increase are taking place across the whole vehicle industry - not only are we having to adjust to new higher road tax charges, but the government have made huge changes in promoting the use of Diesel vehicles and in turn this has eroded residual values and manufacturers are pushing more in to hybrid vehicles, meaning that prices do vary with these changes. We will take your comments on board regarding the overall service and charges which we will use to drive improvements. We hope you are loving your current car! Thanks, EVOGO

Posted 6 years ago

“Easy process to apply, quick turn around once approved and car selected.”

Posted 6 years ago

Hi Steve, thanks for your review, we're glad we were able to provide you with a quick and easy experience, hope you're loving the new car! Thanks, EVOGO

Posted 6 years ago

“Dominic was very helpful and my first swap was complete in 45 minutes. The car I returned was in good condition but none the less I didn’t know what to expect on my first exchange. No charge for any wear, run over the details of the new car review of contract and off I drive. Easy. Already recommended to 3 friends on experience of having first car and they’re all happy drivers.”

Posted 6 years ago

Hi Paul, thanks so much for leaving us a review, we are so glad we were able to provide you with a positive first swap experience, and hope that the next swaps are just as enjoyable 😁 Also very thankful for the recommendations! Thanks, EVOGO

Posted 6 years ago

“The process was nice and straightforward, information was always given when needed”

Posted 6 years ago

Hi Craig, thanks for leaving us a review, we are glad you've had a good experience with us! Thanks, EVOGO

Posted 6 years ago

“Great service once agreed on a car was quick and easy to get. Nice friendly service”

Posted 6 years ago

Hi Ben, thanks for the review, we're glad we were able to give you such a positive experience! Thanks, EVOGO

Posted 6 years ago

“Jill and Amy were very helpful with my queries. Problems Solved .”

Posted 6 years ago

Hi Michael, thanks so much for your review, we are glad you had a great experience with our team and we were able to help! Thanks, EVOGO

Posted 6 years ago

“Efficient turnaround and very friendly staff. Mileage incorrect on agreement but soon rectified. Had to pay £72 for scratch on wheel which I hadn't seen but that is ok as part of the deal. Am happy with the new car.”

Posted 6 years ago

Hi Michael, thank you for leaving your review, we are glad you've had such a positive experience with us, and are happy you are enjoying your new car! Thanks, EVOGO

Posted 6 years ago

“Hayley Stansbury was great when helping me with my previous car. Some paintwork was damaged while cleaning it which I was really worried about potentially having to pay for. After speaking to Hayley, her reassurance made me feel much better about the situation. My only negative feeback would be that some members of the team don’t put much effort into email communication. As I work in a customer service focused company, I’d like to see a little more of that! Many thanks, Dan”

Posted 6 years ago

Hi Daniel, thanks for leaving us a review, we are glad to hear you had a positive experience with Hayley and ourselves at this last handover. We also appreciate your feedback regarding communication, customer service is very important to us and we will take this feedback on board to improve our approach, so we can provide the best customer service possible. We hope you enjoy your new car! Thanks, EVOGO

Posted 6 years ago

“My experience with evogo is generally very good. The only criticism I would make is that I've been told frequently when calling evogo that , " ..... is with a customer, ...... will call you back." I realise that the business is very busy, but I have rarely been called back the same day. I've just picked up a car today and I'm very pleased with it except that when I got back I had to vacuum the car as it had a lot of 'bits' (of leaves I think) throughout the interior and there were dirty marks on the inner sills particularly in the rear of the car. It all cleaned quite easily so no real problem.”

Posted 6 years ago

Hi, thanks for taking the time to leave us a review, we really appreciate your feedback and are glad that your experience has been largely positive. We also appreciate your feedback regarding the communication and the cleanliness of the cars, we are always trying to improve our customer service to ensure you have the best experience possible so will pass this onto our teams to improve upon. We hope you enjoy the new car! Thanks, EVOGO

Posted 6 years ago

“Very good service”

Posted 6 years ago

Hi Annie, glad to hear it! Thanks for leaving us a review :) EVOGO

Posted 6 years ago

“Handover of new car was very good although the petrol tank was showing zero when driving away. At least a gallon of petrol would have been appropriate. John G was the salesperson I dealt with and found him both helpful and knowledgeable. All the necessary paper work was duly presented and signed and the transfer of vehicles went really well. John went round the new vehicle with me to make sure everything was in order. I did a direct swap of Q3 for Q3 which was fine, my only concern would be your availability of another make e.g: Mercedes C class or VW R line. Finally the Q3 I did return was presented in pristine condition and it would have been nice for someone to have made an appropriate comment.”

Posted 6 years ago

Hi Richard, thanks for leaving us a review, we really appreciate the feedback and are glad you had a positive experience with us. We're also appreciative of the feedback regarding petrol, we're always looking to improve our service so will take this on board. We're always very thankful when a customer returns their car beautifully clean and pristine, so thank you for putting in the effort to help us out! We hope you're still loving the Q3, and that you have another positive experience with us at the next handover :) Thanks, EVOGO

Posted 6 years ago

“Overall the experience was satisfactory. Weve had cars for over 2 years now and in the main the service is good, but recently prices have gone up quite alarmingly and the focus has seemed to shift from getting the car you want to the car you would prefer us to have already on site”

Posted 6 years ago

Hi Lee, thanks for giving us a review, we appreciate the feedback and are glad you've had a good service with us over 2 years! Thanks also for your feedback regarding pricing and car choosing process, we're always looking to improve our service so will take this on board. Thanks, EVOGO

Posted 6 years ago

“Don’t like your double penalties on speed fines it’s enough without then Evogo’s charges, Russell a very good contact spot on though”

Posted 6 years ago

Hi Craig, thanks for leaving us a review, we really appreciate the feedback and are glad that you've had a good experience with Russell. We also appreciate the feedback regarding charges, and this will be passed on to the team to take on board. Please get in touch if you have any further questions, we hope you enjoy the new car! Thanks, EVOGO

Posted 6 years ago

“The EVOGO solution is a creative and innovative way to finance a vehicle, giving good value for money with low personal risk. The team are enthusiatic and helpful, and provide information and support when needed.”

Posted 6 years ago

Hi Kevin, thanks so much for taking the time to leave us a review, and we are so glad you enjoy our approach! We hope we can continue this on when you come in for your next car :) Thanks, EVOGO

Posted 6 years ago

“cheers Dom, really happy with the car”

Posted 6 years ago

Hi Bruce, thanks for the review, we're very happy you're pleased with the car :) Thanks, EVOGO

Posted 6 years ago

“Very good.”

Posted 6 years ago

“Generally the service was quick, Informative. We got the car we desired and our sales representative Dean Simmons gave clarity information that allowed us to be fully informed. Now driving the car we requested and enjoying the experience. Due to this positive experience I would recommend the company to others. Keep up the Good work.”

Posted 6 years ago

“Excellent sales service, car received was above the spec expected, after sales service matches the initial sales”

Posted 6 years ago

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EVOGO is rated 4.7 based on 1,417 reviews