This is my 4th vehicle from Evogo, so I clearly like the plan of being able to 'rent' my vehicle and change it quite often. I work in the automotive industry with many vehicle Brands so it allows me to experience a variety of vehicles from these manufacturers. The downside is that each time I change, the prices have gone up - not even in conjunction with manufacturers price increase - there seems no logical reason, notification or explanation for this which is irritating. There is also no consistency in the price changes for higher mileage bands - some vehicles are a £20 or £30 increase - others £100! Monthly rentals are not cheap and could absorb a portion, if not all, of the admin charges, levied for passing on a fine or congestion charge - especially as we have no alternative than those fines coming to you directly? Staff are always polite and friendly but given that your vehicles are often hired to professionals, I feel that the overall service could be improved to create a memorable experience for every customer that would be talked about positively.
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