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Euro Car Care Ltd Reviews

4.9 Rating 824 Reviews
97 %
of reviewers recommend Euro Car Care Ltd
Company Reviews Metrics Info
4.9
Based on 824 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Euro Car Care Ltd Reviews

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Jeremy Z
Unverified Reviewer
“Beware of the Euro Car deposit policy which states that they only repay the deposit up to 30 days after the return of the car. On a recent trip to Croatia we paid an €800 deposit (€70 hire) for a compact car for two days which was a substantial part of our travel budget. Repayment happened two weeks after we had returned from our vacation.”
Helpful Report
Mr Steven L
Verified Buyer
“I am a little disappointed that no-one has respondered to my email asking to send a light that is in stock and then send the one on backorder as I need that light”
Helpful Report
A bit unfair Steven. It was made very clear that one of your lamps would be on back order. NO prior arrangement was made to ship one out early, but I did it at your request as soon as you requested it. There will be an additional charge to ship out the second lamp when it arrives. Kind regards, Mick.
Mr Henry F
Verified Buyer
“Very happy with your service but very disappointed with your delivery system. The part I ordered was so small, compact and weighed just approximately a few grams yet I was charged £25 delivery for an item that could have been put in a padded envelope and posted through Royal Mail. Because of this I would certainly think twice before ordering agai. Sorry for being so blunt but i say it as it is and because of this your rating is low.”
Helpful Report
Hi Henry, Thank you for taking time out to comment. Unfortunately our entire online parts operation is me. Sadly I do not currently have time to travel to a Post Office with the occasional packet, so I do rely on DPD & TNT to deliver our orders. One of my main policies is to NOT PROFIT from shipping. This goes for everything shipped worldwide. So it does smart a bit when that is the only gripe. I do not dictate pricing policy, I only pass it on. Currently it is cheaper to ship to the other side of France than it is to ship to NORTHERN IRELAND. I have negotiated the best prices I can and that is all I can do. EVERYTHING is expensive these days. We have a shop and we welcome collection of items. If you do not wish to pay for delivery, please do drop in and collect. Buying for us is a choice. There are no hidden costs. Would one walk to the other side of town to buy sourdough bread because the local shop does not stock it, and then complain to the sourdough shop that the sourdough shop should not be so far from one's house because it's too far to walk? regards Mick
Mr Emad A
Verified Buyer
“You were great as a seller. However the part is an old version. Powerflex has added two new features to its bushes and I received the old one. Moreover the car shakes as hell with this part. Genuine parts should be used for the car.”
Helpful Report
Euro Car Care Ltd is rated 4.9 based on 824 reviews
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