Login
Start Free Trial Are you a business? Click Here

Euro Car Care Ltd Reviews

4.9 Rating 824 Reviews
97 %
of reviewers recommend Euro Car Care Ltd
Company Reviews Metrics Info
4.9
Based on 824 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Euro Car Care Ltd Reviews

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Lee-(Autotec) C
Verified Buyer
“Good quality parts for the conversion, as a tech the problem I found it far easier with the rear shock absorbers lower bolt removed as a MUST to give enough room with the springs compressed ONLY with the use of a scissor jack between (block of wood) and suspension arm,this enable plenty of room for the job.”
Helpful Report
""
Verified Buyer
“Great product Great price Great customer service”
Helpful Report
Mrs Valerie M
Verified Buyer
“Amazing service! Guys had my order collected within 2 hours of My order. Received via TNT express to republic of Ireland within 2 working days. Thanks a mil”
Helpful Report
Mr Kurihara H
Verified Buyer
“Very quick shipment! AAAAA+++++”
Helpful Report
Mr Mark C
Verified Buyer
“Very good service and fast delivary i will defo recomend uz to other people with citroens and i am happy coz my car is back on the road niw thanks again”
Helpful Report
Mr Peter D
Verified Buyer
“Item arrived on time and as described. After market part was better quality than OEM!thanks Mick”
Helpful Report
""
Verified Buyer
“Great people, very helpful, got me out of a proper jam with a part that is no longer available with a simple repair kit. Excellent service. Thanks guys.”
Helpful Report
Mr Greg G
Verified Buyer
“Well packaged.Prompt delivery.Parts as required.Many Thanks”
Helpful Report
Mr David A
Verified Buyer
“Mick (not sure if he's Big or Little!) always responds promptly to parts enquiries and I've never been disappointed. Excellent to deal with.”
Helpful Report
Mr Andrew R
Verified Buyer
“Great service quick dispatch. Would recommend”
Helpful Report
Anonymous
Verified Buyer
“fantastic customer care service!!!! A+++++”
Helpful Report
Mr Christophe L
Verified Buyer
“Pieces conforme,délai de livraison rapide, très satisfait”
Helpful Report
Mr Antonio D
Verified Buyer
“Hi Mick I received my part,l have been looking for this part all over Australia for over 4 weeks with no luck and told a minimum of 8 week wait ., So decided to try Uk ,amazing within 6 days delivered from across the other side of the world.If only l decided to this 4 weeks ago! So very much appreciated Mick thank you so much for your amazing service. Stay safe and well”
Helpful Report
""
Verified Buyer
“Dear Eurocarcare, The item I ordered was an engine mounting of Febi Bilstein, but the item I actually received was one of STC. I do not care which one but I wanted you to let me know that. Kind regards, Hirotaka Shirouzu”
Helpful Report
Anonymous
Unverified Reviewer
“Mick managed to find us a 5th gear cog for our Renault Scenic RX4 that we couldn’t find anywhere else. Delivered to NSW only 10 days later. Absolutely fantastic service, highly recommend. Thank you!”
Helpful Report
Mr Denis N
Verified Buyer
“I have not yet received this order. 26/05/2021, 12:13 'Shipment delayed in transit Recovery' Whatever that means? Status updates Local time Location Action 26/05/2021, 12:13 Shipment delayed in transit Recovery actions underway 25/05/2021, 11:17 Customs has released the goods 24/05/2021, 19:37 Marly La Ville Shipment awaiting physical release - customs controlled area 24/05/2021, 19:17 Marly La Ville Shipment being processed at TNT location. 24/05/2021, 14:07 Pre-arrival customs clearance process started. 21/05/2021, 00:56 Marly La Ville Shipment awaiting physical release - customs controlled area 21/05/2021, 00:39 Marly La Ville Shipment being processed at TNT location. 20/05/2021, 01:56 Dartford Shipment in transit 20/05/2021, 01:55 Dartford Shipment in transit 20/05/2021, 01:50 Dartford Shipment arrived at connection point 19/05/2021, 19:31 Nottingham Shipment in transit 19/05/2021, 18:49 Nottingham Shipment in transit 19/05/2021, 18:48 Nottingham Shipment in transit 19/05/2021, 18:06 Nottingham Shipment now at the depot nearest to collection address 19/05/2021, 15:06 Derby Shipment collected from collection address”
Helpful Report
Dear Mr Naylor Thank you so much for the one star review. We did ship out your order on the very same day that you placed your order on an economy delivery service to France. However I am not really sure that we deserve the one star as your order has been delayed by a couple of days. The delay was caused by a number of factors. Firstly the delay was with TNT the delivery people. But we accept responsibility as we choose to partner with them as they are the most reliable. Secondly, Brexit. Due to having left the EU we are now subject to some very inexplicable customs and border delays. But I will take personal responsibility for that, as I am fairly sure that it was MY vote to leave that tipped the balance. Thirdly, there appears to be a bit of kerfuffle about some pandemic that is going around. All this fuss about wearing masks, taking precautions, social distancing and reducing staff is clearly blown out of all proportion. Not much I can do about that, but I will take ownership of the problem as I did know a guy that had a pet bat when I was a child. Having taken the initiative to speak to TNT it appears your parcel is en route (as they say in France) and will be with you in the next day or two. Disasters of biblical proportions permitting. However, I would be much obliged if you could see your way clear to removing the one star as I feel it is not deserved. Should you wish any further information regarding the shipment this is the number for TNT France 0825 071071 Clearly you did not think to contact us in the first instance, but preferred to go public. Should you wish to take this unprecedented delay further here is the number for Reuters +442031973000 Kind regards Michael.
""
Verified Buyer
“Thanks Mick for sending a small part a long way! The transaction was seamless. Roger in Australia”
Helpful Report
Mr Tony D
Verified Buyer
“Many, many thanks for a job well done , clearly with a focus on customer satisfaction. TNT in Oz need to improve their efficiency to the level of their Euro counterparts. That aside, would 100% recommend Euro Car Care for their professionalism. Once again, many thanks.”
Helpful Report
""
Verified Buyer
“J'ai passé ma commande un vendredi, je l'ai reçu le mardi d'après. Je ne peux que conseiller euro care, en effet le rapport qualité prix et eu top.”
Helpful Report
Mr Christopher C
Verified Buyer
“Attention to detail and getting the part to Oz in a matter of days for far less money than quoted locally was impressive .”
Helpful Report
Euro Car Care Ltd is rated 4.9 based on 824 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request