Eureka Reviews

Name: Eureka
Address: Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ, Newtown, Powys
Rating: 4.85

4.9 Rating 583 Reviews

97 %

of reviewers recommend Eureka

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eureka:

Eureka is a fast-growing, vibrant business with a mission to make patient pathway even more rewarding! Working with clinics throughout the UK, Eureka has a range of carefully-selected, top-quality products which reduce your costs and improve treatment outcomes. This approach means we free up your time to focus on what makes money!

Visit Website

Phone:

01686 625 752

Email:

sales@eurekaphysiocare.com

Location:

Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ,
Newtown
Powys
SY16 3AJ

Write Your review

Tell us how Eureka made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Eureka 5 star review on 18th December 2020

Paul H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although out of stock on one item that I ordered Eureka Physiocare dealt with the issue quickly and delivered the other items very promptly”

Helpful Report

“Excellent communication. Easy process. Products came as expected and on time.”

Helpful Report

“Helpful service on the phone and fast delivery, arrived the next day despite the order being placed around 16:00 the day before.”

Helpful Report

“Had been scammed by a different company and was really nervous about ordering but these guys were absolutely brilliant. I bought a clinic couch, other shops had a 6 week wait but these had it in stock and got it to me from Wales (I think) to Kent within a week. The delivery people took it upstairs, even though it was heavy and my stairs have a bend and put it together. Really friendly people. A lady called Chloe helped me order it and regularly text me and emailed to make sure I was happy. Quick, efficient, friendly and good quality product. Literally so impressed.”

Helpful Report

“Great customer service and kept us updated with regards to delay in delivery but normally order is stress free and delivered quickly. thank you.”

Helpful Report

“Not recieved order yet & are usually better.”

Helpful Report

“Excellent service provided from ordering to receiving the items. Items purchased are good quality and value for money. Lady I spoke to on the telephone was very helpful.”

Helpful Report

“I would 100% recommend Eureka Physiocare to anyone looking to stock their clinic or purchase direct.”

Helpful Report

“Friendly, responsive staff. Wouldn't use anyone else now.”

Helpful Report

“We ordered online and paid in full. We then received an email informing us they could not for fill the order but, would deliver whatever they can (not specified). This has now not arrived in the time line promised. So we have no tape left, and no idea when it will arrive, yet you have our money.”

Helpful Report

Thank you for your review and apologies that you are not satisfied. It appears the goods have been delayed due to some issue with the delivery courier. One of our customer care team will be in touch to offer a solution on this today.

“Fast delivery, great product, very happy!”

Helpful Report

“Very fast delivery”

Helpful Report

“The website is easy to use- it has information on it about any products that may have a long lead time on. They adjust prices up and down in line with the market.”

Helpful Report

“Good quality items at the right price and quick delivery”

Helpful Report

“First Class products and First Class delivery! Thank You!”

Helpful Report

“No hassle in ordering and delivery was prompt. Very good product also”

Helpful Report

“thanks excellant service”

Helpful Report

“Products arrived quickly, well packaged. Very pleased.”

Helpful Report

“Quick delivery and good quality product”

Helpful Report

“Chloe was very helpful throughout along with the rest of the team I liaised with. Our chiropractic bench was safely delivered upstairs in our clinic with no damage to property. The 3 benches we ordered are outstanding quality and wouldn’t hesitate to recommend and use Eureka for all other aspects of our business. Thank you!”

Helpful Report

Thanks for your Review Nicholas! Really enjoyed working with you!

Eureka is rated 4.9 based on 583 reviews