Eureka Reviews

Name: Eureka
Address: Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ, Newtown, Powys
Rating: 4.85

4.9 Rating 577 Reviews

97 %

of reviewers recommend Eureka

4.9

Based on 577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eureka:

Eureka is a fast-growing, vibrant business with a mission to make patient pathway even more rewarding! Working with clinics throughout the UK, Eureka has a range of carefully-selected, top-quality products which reduce your costs and improve treatment outcomes. This approach means we free up your time to focus on what makes money!

Visit Website

Phone:

01686 625 752

Email:

sales@eurekaphysiocare.com

Location:

Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ,
Newtown
Powys
SY16 3AJ

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Eureka 5 star review on 18th December 2020

Paul H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient . Would be good if the re was a bigger productselection”

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“This is got to be one of the best sellers out there. I ordered my items on a Monday morning and I received them on the next day(Tuesday). I had an email of the courier saying they have my goods but this was on Monday afternoon and I couldn’t think of what else I ordered being I only ordered the one item which was my cream . So I was confused has to why the courier said they now have my item. I never thought my item ordered on morning was now on its way to me . This is one of the fastest orders and delivery I have ever had . So THANK YOU eureka fo a fantastic 1st class service and a fast delivery that even Lewis Hamilton would have been proud of.”

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Hi Anthony, Thank you so much for your feedback! We are so pleased you found your experience with us so fantastic! :)

“Great service, great products, reliable and efficient”

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“I wish you'll allow individual register an account for easier repeat purchase.”

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“Having been provided with a wrist splint by the NHS I wanted a second one to wear when my splint was being washed. Found Eureka supplied the same splint so bought just one for myself. Postage was quite expensive (I know they are geared up to trade customers) but it arrived quickly and is perfect. Tkank you”

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“Ordered Ice store - item shown not sent, alternative sent. Instant Cold pack useless. Total order useless.”

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“The stock we needed was available. Our contact at Eureka was very helpful.”

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“Fantastic service, very quick postage”

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“Dealt with very efficiently on phone when placing order. Order was correct and arrived next day - Very pleased”

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“Ordered a post op shoe size 5 to 7. Woman's medium. It would barely fit a size 5 so definitely not large enough for me being a 7. My toes hung right off the end of it. . With the cost of postage being more than the shoe it wasn't worth sending it back. The company expected me to pay to return it and then pay again for another one to be posted out. Not impressed at all . The shoe was not fit for purpose and misrepresented.”

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Hi Elise. Thank you for your review and your feedback. We will pass this on to the product development to investigate and consider. Apologies for the hassles this has caused you

“Always excellent customer service.”

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Thanks Robbie! Great to support you!

“Always great service and products from Eureka!”

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Thanks Julie! Always a pleasure to support yourself and the clinics!

“Always a great experience when using Eurela Physiocare, quick delivery and always someone on hand to answer any questions you may have”

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Thanks Lisa!

“Received Order next day. Present and correct. Very impressed. Skittles a nice,fun touch too!”

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Thank you Tim. Each order we send will have some sweets inside :)

“Friendly, helpful and always quick delivery- thank you.”

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“Walker boot is a spare for indoors I have one for outdoor”

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“Brilliant product and fantastic service”

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“always very helpful if we need to speak in person, easy to place orders and fast delivery times, well packaged.”

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“Great customer service and happy to help you quickly if there any issues with orders or deliveries.They have a good range of physio stock to choose from too.”

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“Great products. Good service. I was disappointed recently when there was a delay in receipt of my goods for 2 weeks and wasn't informed of the delay( due to goods not being in stock).”

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Eureka is rated 4.9 based on 577 reviews