Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.70

4.7 Rating 881 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 881 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 29th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great selection of jewellery and competitively priced. Good service and very quick delivery.”

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Posted 3 years ago

“Service was efficient , delivered next day. Unfortunately the product ( gold stud earing ) was useless. The stem was simply too short to go right through my lobe , never had this problem before , almost half the length of other studs I have , total waste of money.”

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Posted 3 years ago

“Lovely and cute earrings 💖”

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Posted 3 years ago

“Brilliant service and quick delivery”

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Posted 3 years ago

“The earrings were perfect and delivery was quick.”

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Posted 3 years ago

“Product arrived in good time and packaged well Pleased with the item which I could not source elsewhere Nice watch”

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Posted 3 years ago

“One of the earring was bent and there was no clip for the back 😠”

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Posted 3 years ago

Hi Peter Thanks for your feedback. As a privately owned family business, we pride ourselves on great customer service and can only apologise about your earrings. All our products are thoroughly checked before dispatch and I can only imagine that the earrings have been damaged in transit. We always pop them onto inserts and double bubble-wrap to protect them. Perhaps the earring back has fallen off after picking and has not been noticed thereafter. Please accept our sincere apologies and we will arrange for another pair to be sent to you tomorrow. Kind regards Team Eternity

Posted 3 years ago

“I bought a Seksy watch...love it. It was beautifully and carefully packaged and an amazingly good price !😀”

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Posted 3 years ago

“Good prices and speedy delivery but beware of 'supposed' discounts as the 15% we had was valid but not for the watch we wanted despite no mention of this anywhere. Call to customer service didn't achieve anything either. Good website let down by mis selling and poor customer service.”

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Posted 3 years ago

“Purchase some earrings they are faulty and sent registered post not even a email to say they been received sent several email no answer!!! Worried this is a dodgy company”

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Posted 3 years ago

Hi Lucinda We take every review we receive extremely seriously and have checked back and we can confirm that we have responded within 24 hours to EVERY single email you have sent us regarding these earrings! We have also offered to replace the damaged earrings returned to us (or find you a suitable alternative). Team Eternity

Posted 3 years ago

“Very good service. Would use again.”

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Posted 3 years ago

“Best price by far, easy transaction and quick delivery. What's not to like?”

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Posted 3 years ago

“Great earrings for little girls ! I highly recommend it.”

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Posted 3 years ago

“Excellent service provided. Ordered a watch in the morning and it got delivered 24 hours later. Great service and a brilliant price.”

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Posted 3 years ago

“Was very pleased at how quickly my watch arrived.”

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Posted 3 years ago

“Bought a new gold18” neck chain for £94.00 and it snapped after my wife wearing it only twice I’m taking back to the shop to see if it can be repaired.”

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Posted 3 years ago

Hi there We are really sorry to hear that your wife has had an issue with a gold chain. Please contact us or pop into the store so we can assist you? Kind regards Team Eternity

Posted 3 years ago

“Good service Quick delivery Would definitely use eternity again.”

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Posted 3 years ago

“Easy to deal with. Description accurate. Friendly process.”

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Posted 3 years ago

“Beautiful bracelet and fast delivery”

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Posted 3 years ago

“quick delivery service when ordered online. Beautiful products.”

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Posted 3 years ago

Eternity The Jewellers is rated 4.7 based on 881 reviews