Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.70

4.7 Rating 883 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 29th May 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely figaro chain for my wife. Every was great even the packaging”

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Posted 3 years ago

“Great value and prompt delivery.”

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Posted 3 years ago

“The jewellery looked very cheap. Plated gold rather than being actual gold and felt easy to break. I’m also still waiting for a refund.”

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Posted 3 years ago

Hi Debi We are sorry to hear that you were disappointed with your purchase. I can assure you that all our gold is REAL 9CT GOLD and not plated. It is all rigorously checked and hallmarked where necessary. Your refund was processed over the Christmas/New Year period with several Bank Holidays - apologies for any delay. Kind regards Team Eternity

Posted 3 years ago

“Got exactly what I wanted at the right price and with quick delivery. Highly recommended and an easy process.”

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Posted 3 years ago

“Quick delivery and product as described”

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Posted 3 years ago

“Lovely crystal ball earrings. Well packaged and no complaints!”

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Posted 3 years ago

“I bought gold hoop earrings for my wife as a Christmas gift. They arrived promptly, in a nice gift box, and she loves them. I would definitely make another purchase in the future, and recommend Eternity to friends and family.”

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Posted 3 years ago

“Fantastic service. Excellent price, beating my usual jeweller by around £5 which surprised me. Thrilled and now 'book marked' for me to return when I need another pair of my favourite earrings. I have also shared the site with friends and family one of whom I know is thrilled with a watch she bought direct from you. 5* service and I will definitely be using Eternity again.”

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Posted 3 years ago

“Ordered gold studs, great quality and fast delivery would highly reecomend”

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Posted 3 years ago

“Arrived quickly, very happy”

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Posted 3 years ago

“ordered and dispatched the same day.”

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Posted 3 years ago

“Very prompt delivery. Well packaged. Item exactly as described 👍🏻”

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Posted 3 years ago

“Excellent service very happy with product”

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Posted 3 years ago

“The bracelet is for my daughter for Xmas from my grandson, who is 16years & my daughter had exactly the same one when he was a baby, But she lost it...so I thought it would be a nice present for him to give her at Xmas time. A nice 9ct gold bracelet..EXCELLENT first class delivery...nicely presented, with box & bag..for just a little extra.. Thankyou..”

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Posted 3 years ago

“Eternity jewellers really good service, bought a watch from them but unfortunately it was a bit chunky for my wrist, I telephoned them and explained my situation there was no problem sent it back and got refund within 3 days. Lovely jewellery and good value for money, now I have the pleasure in picking another one.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Bespoke Diamond Engament Ring! Wow, what can i say about the personal service that I received from Michelle and Greg of Eternity The Jewellers. I was reccomended to speak to Greg through a couple of my freinds who had bought their Diamond Engagement ring from Eternity. They told me about the incredible diamonds that were sourced aswell as the attractive prices that wasnt matched even in Hatton Gardens! (London) so i decided to trust Michelle and Greg and i am so glad i did. We created a truely bespoke engagement ring and through Gregs connections and Michelles imagination and direction we created a truely beautiful ring. If you are taking that next step and planning to get down on one knee, before you do make sure you speak to Eternity, they may just make your dreams become reality Thanks Greg and Michelle!”

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Posted 3 years ago

“Gorgeous bangles!”

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Posted 3 years ago

“Very fast service. Earrings exactly what I wanted for a long time and at affordable price.”

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Posted 3 years ago

“Beautiful earrings. Fast delivery.”

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Posted 3 years ago

Eternity The Jewellers is rated 4.7 based on 883 reviews