Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.69

4.7 Rating 886 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 29th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a birthday present online for my wife it arrived within 3days bubble wrapped and secure well impressed with the service considering the times we are in with this pandemic.”

Helpful Report

Posted 4 years ago

“I ordered some earrings online which was very easy. They arrived within a few days and are just as they described. Good service, great quality and value for money.”

Helpful Report

Posted 4 years ago

“I was very impressed with the speedy delivery time. The item I purchased was cheaper than high street retailers. It's a gift, I'm sure the recipient will love it as much as I do. I'll definitely purchase from here again”

Helpful Report

Posted 4 years ago

“Exactly what I wanted except the back is a little bit too small”

Helpful Report

Posted 4 years ago

“Very quick with delivery. Product is very good value for the money.”

Helpful Report

Posted 4 years ago

“Got the watch for my mum and she loves it cheered her up big time the oly thing I was disappointed with was the £6 delivery and to find out the shop was only walking distance from the house could have collected it and saved £6”

Helpful Report

Posted 4 years ago

“I was disappointed and upset today at being asked to pay £3.50 for a small standard gift box or if required £7.50 to have the item gift wrapped. As I purchased two items totalling £219.00 I would have expected the boxes to have been provided as a matter of courtesy. I have emailed Eternity to voice my complaint. Mrs Ann McPherson address has been forwarded with my email”

Helpful Report

Posted 4 years ago

Hi Ann I have read your review and can confirm we have not yet received your email. We are truly sorry however that you felt disappointment at being asked to purchase your gift boxes/bags. Our Company takes pride in the true value we offer to customers and we do not include the packaging posts to ensure we remain super competitive on price. I do agree however that after spending £219 you would not expect to be charged for the gift box and gift bag. Please email your address and we will gladly post out to you the complimentary packaging. Team Eternity

Posted 4 years ago

“The jewellery I purchased was beautiful. Only downside was I couldn't track my parcel. Luckily I was in the day it arrived. It came earlier than expected too, so i was very happy with that. But would 100% recommend for the jewellery”

Helpful Report

Posted 4 years ago

“Very pleased with the Seksy blue watch, very striking”

Helpful Report

Posted 4 years ago

“Beautiful earrings, excellent price and speedy service. The gift box was very very small although lovely, I had to purchase a larger one separately to place the tiny box inside to make it look presentable to give as a gift.Thank you.”

Helpful Report

Posted 4 years ago

“I ordered from Eternity the Jewellers during the COVID 19 pandemic, The parcel came a few days later however the packaging was a little damaged when royal mail had attempted to put the package through the letterbox. Eternity the Jewellers made sure that the risk of damage to the product was extremely low, The gift was in excellent condition despite the packing being broken by the postal service. I highly recommend Eternity the Jewellers :)”

Helpful Report

Posted 4 years ago

“Earrings arrived quickly and look fantastic. Bought as a gift.”

Helpful Report

Posted 4 years ago

“Beautiful necklace which came in a beautiful gift box.”

Helpful Report

Posted 4 years ago

“The watch that I purchased is perfect. The service was brilliant. Thank you Eternity Jewellers can definitely recommend for service and quality.”

Helpful Report

Posted 4 years ago

“Great watch was kept updated on delivery came quickly was packaged good but did think it would have came with a gift bag but apart from that all ok And great price”

Helpful Report

Posted 4 years ago

“Brilliant watch arrived today very pleased Greg 5* customer service assistant”

Helpful Report

Posted 4 years ago

“Excellent received my watch today really beautiful Greg is really good customer Assistant. Excellent communications. One thing I did not like is dealing with Fruugo. Watch was missing sent me a replacement next day 5 stars”

Helpful Report

Posted 4 years ago

“Excellent service the watch I bought arrived on time and at at very good price . Thank you, will definitely use eternity the jewellers again.”

Helpful Report

Posted 4 years ago

“Great products”

Helpful Report

Posted 4 years ago

“Lovely watch. Quick delivery and well presented”

Helpful Report

Posted 4 years ago

Eternity The Jewellers is rated 4.7 based on 886 reviews