EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.68

4.7 Rating 2,161 Reviews

93 %

of reviewers recommend EQVVS

4.7

Based on 2,161 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items well packaged. Came with a Ted Baker gift box. The bunny bracelet is very small. Fortunately it was for my granddaughter as I would not have been able to fit it on my wrist. Earrings have Ted Baker engraved on - nice touch.”

Helpful Report

Posted 6 years ago

“Service was great with quick & easy delivery. My only problem was that I brought 3 different pairs of Karen Millen earrings, all for the same price (sale) but they have come with different packaging, 2 have boxes to put them in, one pair are on a board the other 2 are just in clear plastic bags. All 3 have a velvet pouch to put them in. As they are gifts, would have been nice for the packaging to be the same.”

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Posted 7 years ago

“I never recieved my discount even though it ststed it was deducted on order form , but on recieving invoice it was full price Bag was delivered in good time overall pleased woth service”

Helpful Report

Posted 7 years ago

“I was very pleased with the ease of ordering and with the speed of delivery of the item I ordered. However I am extremely disappointed that although I accessed the website via Quidco in the expectation of a bit of cash back, the transaction failed to track and I have had to put in a claim to which I have yet to receive a response.”

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Posted 7 years ago

“Love the jacket just a bit sceptical if real or not as the price seemed too good”

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Posted 7 years ago

Hi Tracy, Thank you for reviewing us. I can assure you we only sell genuine products, the jacket you purchased was in our summer sale which is why the price was so good. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 7 years ago

“Unfortunately received the wrong size of shoe to what I had ordered. Customer services did deal with the issue effectively and I was satisfied. Won’t put me off ordering again in the future”

Helpful Report

Posted 7 years ago

Hi Tina, Thank you for taking the time to review us, we really appreciate your feedback. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 7 years ago

“Great price for Belstaff jacket. Good service and delivery. Didnt get a large Belstaff coat hanger as i have with other Belstaff coats but i can live with it.lol.”

Helpful Report

Posted 7 years ago

Hi Jeff, Thank you for taking the time to review us If you have any more feedback on how we can get your next shopping experience to a 5* we would love to hear it. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 7 years ago

“Love my ted baker bag and flops p flops trendy”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to review us, we really appreciate your feedback and are so happy to hear how much you like the product.We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 7 years ago

“The last item i bought has never turned up still need to find out where it has gone missing”

Helpful Report

Posted 7 years ago

Hi Neil, Thank you for your review. We have emailed you regarding the delivery and the matter is now resolved, but if you need anything else please let us know. Kind regards Eqvvs Customer Service

Posted 7 years ago

“Nice quality material and well made”

Helpful Report

Posted 7 years ago

Hi Tina, Thank you for taking the time to review us If you have any more feedback on how we can get your next shopping experience to a 5* we would love to hear it. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 7 years ago

“Size range is a bit limited sometimes but service is fine and they have some nice stuff.”

Helpful Report

Posted 7 years ago

Hi Steven, Feedback like this is perfect for us! It shows us what we are doing right and how we can look to improve, we would like to thank you for taking to time to review us. We have taken your comments on board and they will be passed to the correct department to look into going forward. I hope to see you shopping with us again soon and next time we can turn that 4 - star review into a 5 - star review. Kind Regards EQVVS customer service team.

Posted 7 years ago

“User friendly site. Nice items and good customer service.. Delivery on time.”

Helpful Report

Posted 7 years ago

Hi, We really do appreciate our customer taking the time to review us, thank you. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 7 years ago

“The sizes not very good”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to give us your feedback, I am sorry to hear you are unhappy with the sizes on our website, Unfortunately, the more popular sizes do sell out quicker than others and on certain items, we may only have selected sizes. I will pass your comments to the correct department for review. Thank you for shopping with EQVVS we hope to see you again soon. Kind Regards EQVVS customer service team.

Posted 8 years ago

“Good quality products, easy to shop online and delivery is quick. One star knocked off as no free returns option.”

Helpful Report

Posted 8 years ago

Hi Mark, Feedback like this is perfect for us! It shows us what we are doing right and how we can look to improve, we would like to thank you for taking to time to review us. We have taken your comments on board and they will be passed to the correct department to look into going forward. I hope to see you shopping with us again soon and next time we can turn that 4 - star review into a 5 - star review. Kind Regards EQVVS customer service team.

Posted 8 years ago

“Item`s purchased were for my daughter`s birthday. Buying on line was very easy, product arrived as predicted and looked very good quality for the price.”

Helpful Report

Posted 8 years ago

Hi Carole, First of all, Happy Birthday to your Daughter! We really appreciate you taking the time to review us and letting us know about your shopping experience. We hope to see you shopping with us again. Kind Regards EQVVS Customer Service Team.

Posted 8 years ago

“First time user , very satisfied with service Delivered swiftly and packaged well Many Thanks, i will be back”

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Posted 8 years ago

Hi Michael, Great to hear such positive feedback from you regarding our service, hopefully, next visit we can turn that 4-star rating into a 5-star rating. No doubt we will see you again soon. Kind Regards EQVVS customer service team.

Posted 8 years ago

“Loved my shoes bit werent expecting them to come wrapped in bubble wrap was expecting a box i have afew ted baker shoes and there all in boxes”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to leave us your feedback, I will pass your comments to the correct department who will look into this in a bid to further improve our service. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 8 years ago

“..................”

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Posted 8 years ago

Hi, Thank you for taking the time to review us. We would love to know how we could turn that 4* review into a 5* review? any further feedback would be muchly appreciated. Kind Regards EQVVS Customer Service Team.

Posted 8 years ago

“Delivery came early, but for two hundred should have got free delivery.”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to review us and for leaving us your feedback, I will pass your feedback to the correct department so they can look into this further so we can improve for your next shopping visit. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 8 years ago

“Arrived on time and good quality”

Helpful Report

Posted 8 years ago

Hi Craig, Thank you for taking the time to review us If you have any more feedback on how we can get your next shopping experience to a 5* we would love to hear it. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 8 years ago

EQVVS is rated 4.7 based on 2,161 reviews