EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.65

4.7 Rating 1,683 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,683 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful earings quick delivery too, would highly recommend.”

Helpful Report

Posted 5 years ago

Hi There, Thank you for your review. We are really pleased to hear you love your new earrings and are happy with how quickly they were delivered to you! Thank you for recommending us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Not to impressed with spending £645 pounds then being charged 5.95 for delivery, but other than that pretty good.”

Helpful Report

Posted 5 years ago

Hi Phil, Thank you for sharing your review with us. I have just looked into your account and I can see that you selected 3-4 day delivery which you were not charged for as your order was over £150. Since your order was so high, we upgraded your delivery to Next Day Delivery for free, unfortunately this sometimes causes some confusion because the invoice will then show the Next Day Delivery charge on there however, rest assured you were not charged for this amount. We apologise for any confusion and hope that you like your new items. Thank you for ordering with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Excellent service, fast delivery and good quality products.”

Helpful Report

Posted 5 years ago

Hi There, Thank you for your recent review. We are really pleased to hear you were provided with an excellent service, fast delivery and good quality products. We work hard to meet expectations like yours and its great to know we hit the mark with you. We hope to see you shopping with us again in the future. Kind Regards, EQVVS

Posted 5 years ago

“Everything went smoothly from ordering to delivery”

Helpful Report

Posted 5 years ago

Hey Jeremy, Thank you for your recent review, we are really pleased your shopping experience with us was smooth and we hope to see you shopping with us again soon! Kind Regards, EQVVS

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

Hi Lewis, Thanks for your recent review! We are pleased to hear you are happy with the great service we provided. Kind Regards, EQVVS

Posted 5 years ago

“Top website and fast delivery. Really impressed with the service I have had on the 3 orders made”

Helpful Report

Posted 5 years ago

Hi Chris, Great news! We are really pleased to hear you are impressed with the service we provided to you, our website and our quick delivery too. Thank you for being such a loyal customer and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Excellent product and excellent speedy service. Not that I need to return but clear returns label included in parcel. Highly recommend this company”

Helpful Report

Posted 5 years ago

Hi Margaret, Thank you for sharing your comments with us. We are so pleased to hear you are happy with our products and our speedy delivery. We really appreciate the recommendation and hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Great service as always. I mucked up my delivery but Jason helped sort it out very swiftly.”

Helpful Report

Posted 5 years ago

Hi Steven, Thank you for your great review! We are really pleased to hear that Jason could help you out and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Great service arrived before time.. Excellent product wide choice.. All in all 5 star service, products and value.”

Helpful Report

Posted 5 years ago

Hi Paul, Thank you for sharing your review with us. We are really pleased to hear that you are happy with our service, product selection and value. Even better than we delivered earlier than expected! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Absolutely delighted with my beautiful earrings would definitely recommend”

Helpful Report

Posted 5 years ago

Hi Susan, Great news! Thank you for recommending us. We are really pleased to hear you love your new earrings, you've got great taste. Thank you for sharing your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Good clothing delivery service second to none excellent site”

Helpful Report

Posted 5 years ago

Hi there, Thank you for sharing your recent review with us. We are really pleased to hear you are happy with the clothing, our site and our speedy delivery! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“I purchased a fred perry sweatshirt and the E in Fred Perry printed on the front is missing. So disappointed as this was a birthday present for someone and baffled how this could be missed when sending out. In the process of sending back but I’d appreciate some sort of compensation as the birthday was weeks ago now.”

Helpful Report

Posted 5 years ago

Hi Chloe, Thank you for sharing your recent review with us. We are so sorry to hear that the E was missing, we completely understand your disappointment, especially with it being a birthday present. Our fulfilment teams work hard to assure all items are of high quality before sending them out and it looks like we missed the mark with you and for that we are sorry. We would really like to get this turned around for you and have emailed you asking how you would like to proceed. By way of an apology we are also going to credit your account with an extra £20 to spend on site should something else catch your eye soon. Again we are very sorry for the inconvenience caused and hope that we can resolve this issue for you quickly. Kind Regards, EQVVS

Posted 5 years ago

“Very happy with my products.”

Helpful Report

Posted 5 years ago

Hi Nadia, Thank you for your review. We are so pleased to hear you are happy with your products! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Great value- speedy delivery. Highly recommended.”

Helpful Report

Posted 5 years ago

Hi Karen, Thank you for your review and for highly recommending us. We work hard to meet expectations like yours and we are pleased we hit the mark with you on this occasion. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“Love earrings that I've purchased for my friend as a Christmas present. Thank you”

Helpful Report

Posted 5 years ago

Hi Angela, Thank you for your recent review. We are really pleased you love the new earrings you purchased and we hope your friend loves them too! Kind Regards, EQVVS

Posted 5 years ago

“Always the best service”

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Posted 5 years ago

Hi Mark, Great news! Thank you for sharing your review with us and for being such a loyal customer. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“I sent a pair of Jean's back 3 weeks ago for a smaller size and still not had them back or had a email saying weather they have them in stock or not other shops are much quicker to return goods”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. We're extremely sorry that there has been a delay in processing your exchange. We can confirm that your requested exchange will be delivered tomorrow via DPD. We really want to get this turned around for you and have issued a £20 refund back to your original payment method as an apology for the delay. We work hard to meet high expectations and it looks like we missed the mark with you on this occasion and for that we are really sorry. If there are any further issues please do not hesitate to contact us on info@eqvvs.co.uk Kind Regards, EQVVS

Posted 5 years ago

“Had s very good service this is my second time buying from this site,”

Helpful Report

Posted 5 years ago

Hi James, Thank you for sharing your experience with us. We are really pleased to hear you are happy with the service we provided to you. Thank you for being such a loyal customer and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

“My order was delivered quickly. It was exactly what I ordered. Will buy from EQVVS again as no hassle.”

Helpful Report

Posted 5 years ago

Hi Pamela, Thank you for your recent review. We are really pleased to hear that you are pleased with your order and that it was delivered quickly to you. It's great to know that you will be back shopping with us again soon! Kind Regards, EQVVS

Posted 5 years ago

“Excellent quick service.”

Helpful Report

Posted 5 years ago

Hi Michelle, Great news! We are really pleased to hear you received an excellent and quick service from us. We work hard to meet expectations like yours and we are glad we hit the mark with you. Thank you for sharing your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 5 years ago

EQVVS is rated 4.7 based on 1,683 reviews