EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.67

4.7 Rating 2,025 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 2,025 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered lyle and Scott jumper, it did not turn up. Phoned after a few weeks and was told it must be lost in post. Couldn’t resend item as no longer in stock in the size I wanted. Ended up with a refund.”

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Posted 5 years ago

“Exactly on time as stated great options and quality of clothing”

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Posted 5 years ago

“Great service. Will buy from here again”

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Posted 5 years ago

“Perfect item. PROMPT DELIVERY Great choice of products sold Love the Ted Baker Purse and design”

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Posted 5 years ago

“Item signed for but never received. Contacted them several times no reply. No communication at all 😡”

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Posted 5 years ago

Hi There, Thank you for sharing your feedback with us. We are really sorry to hear that the item we sent to you was signed for but not received by you. We have looked into your order and can see that our Customer Service team have been in touch with you a couple of times via email and we are waiting to hear back from Royal Mail in their investigation. If you have not received these emails would you kindly check your junk box? Kind Regards, EQVVS

Posted 5 years ago

“Totally confused regarding paying for my item , trying to pay via Klarna but only sent a verification code but no link”

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Posted 5 years ago

Hi There, Thank you for your recent review. We are sorry for the confusion with setting up paying through Klarna, there are guides attached to our website that can walk you through this process but should you need any further assistance, please contact our customer service team on info@eqvvs.co.uk where they will be more than happy to help. Once set up, it will be even quicker next time and you will not have to fill out any of your details. Kind Regards, EQVVS

Posted 5 years ago

“I have ordered a few times from eqvvs and each time has been a quick and efficient process from start to finish. Would highly recommend and will certainly be using them again with no hesitation.”

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Posted 5 years ago

“Excellent and efficient service and despatch of the goods”

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Posted 5 years ago

“Quick delivery service and the jeans purchased are of good quality”

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Posted 5 years ago

“Bought a faulty top sent two emails,they haven’t replied once, will not bye from that site again”

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Posted 5 years ago

Hi Stephen, Thank you for your recent review. We are sorry to hear that the item you received was faulty. We work hard to ensure all items we sent out meet our high expectations and it looks like we missed the mark on this occasion so for that we are very sorry. I have looked into your account and I can not see any emails from you. Could you please email us at info@eqvvs.co.uk where we will be happy to assist you. Kind Regards, EQVVS

Posted 5 years ago

“I have no idea how this works- I had the gift voucher sent to my email address as it was a Christmas gift and I didn’t want the recipient to have it before Christmas. I think I set up an account with you. Can I forward the email as a gift ? Have I messed this up? How does this work????”

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Posted 5 years ago

“Excellent quality products delivered on time will definitely use again”

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Posted 5 years ago

“Never used EQVVS before but will certainly use it again. Fast, efficient and parcel arrived on time. Could not get the product size on any other website An added bonus, the product was cheaper on this website.”

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Posted 5 years ago

“Good customer service when I enquired about product delivery. Very fast response. Quality product when it arrived.”

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Posted 5 years ago

“Quick delivery and reasonable prices”

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Posted 5 years ago

“Two stars are for one of the girls in customer services alone. No delivery tracking info, late arrival, very poorly packaged ( item screwed in to a ball in a tiny packet ) every inch deeply creased ! not what you want for a £225 shirt !”

Helpful Report

Posted 5 years ago

Hi There, Thank you for your recent review. We are really pleased to hear that our customer service team were able to assist you and we will pass this praise onto them. However, we are really sorry that your delivery was delayed. At the time of your order, Royal Mail were experiencing delays and we are sorry that this was not effectively communicated to you. We are also working hard to integrate the delivery tracking information into our dispatch emails again and we thank you for bringing this to our attention. Please also accept our apologies for the way that your item arrived to you, our fulfilment team work hard to ensure all items are folded and packaged correctly to ensure they are presentable when they arrive to you and it looks like we missed the mark on this occasion so for that we are very sorry. Thank you for sharing your experience with us and for the feedback you have given. Kind Regards, EQVVS

Posted 5 years ago

“Quality service and product”

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Posted 5 years ago

“Quick service”

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Posted 5 years ago

“Great item. Being buying from Eqvvs for years. Quality products, great inventory of different brands at the best prices.”

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Posted 5 years ago

“Excellent service. Super speedy transaction. Highly recommend”

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Posted 5 years ago

EQVVS is rated 4.7 based on 2,025 reviews