English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.77

4.8 Rating 1,817 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,817 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice tankard with interesting story about the kings shilling, very well well presented in a velvet sack and strong box. Very happy with the Tankard”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“Will never buy from this company again let down badly in next day delivery for a present.then scheduled to arrive a week later no good .”

Helpful Report

Posted 2 years ago

Hello Alan, We apologise for the poor experience on this occasion. Unfortunately UPS had delayed the parcel which had caused the delayed delivery. We do hope you give us another chance so we can make things right. Kind regards, AG

Posted 2 years ago

“This is my third personalised gin glass and I can’t fault them. Excellent quality and workmanship. Great service and an easy website 👌 Keep it up Helen”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star rating, Helen. We are so pleased that you are pleased with your third personalised gin glass - we always strive to provide excellent quality and workmanship. -AG

Posted 2 years ago

“Love love this glass. I had one as I love skull quirky art but it was soooo nice I got one for my husband and got it engraved. Super cool glass and great quality. Would highly recommend.”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Very good communication. £7.50 postage rather pricey.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of English Pewter Company! We are so appreciative of your positive feedback and that you are a loyal, returning customer. We also appreciate you noting the communication was great. In regards to delivery, we will certainly pass on the feedback regarding the pricing. -AG

Posted 2 years ago

“Absolutely beautiful”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“If you are ordering a product to be shipped outside the UK, beware and consider a different company. Unfortunately, I can't recommend English Pewter Company due to their very deceptive shipping charges that resulted in me having to pay the DHL delivery driver €20 to release the package. I ordered a flask for £57 and paid an extra £18 for shipping and taxes upon checkout for delivery to Germany. After paying another €20 to DHL when delivered, that's roughly £35 total for shipping and taxes on a £57 item. When I contacted customer service, I was told there was a "one-liner" in the shipping terms and conditions that indicate they are not liable for import taxes on international deliveries. After a follow-up email responding, they ghosted me. You are a UK-based company that likely processes a lot of sales to customers in the EU. You should know exactly what these extra charges are and account for them at checkout. It's ridiculous and dishonest and you don't disclose them because the sale is more important and the customer doesn't find out about the exorbitant extra costs until the product is delivered. Ok, you got me this time, but I'll now make sure others are warned before deciding for themselves whether to do business with your company.”

Helpful Report

Posted 2 years ago

“Very pleased with the tankard I ordered. Well packaged and good quality.”

Helpful Report

Posted 2 years ago

Thank you so much for the 5 stars! We really appreciate it. We're very glad to hear that you are pleased with your tankard order Thanks again for your kind rating! -AG

Posted 2 years ago

“Excellent service. Quick delivery, well packaged and great quality”

Helpful Report

Posted 2 years ago

Thank you, Jennifer! We are delighted to hear that you enjoyed your experience with English Pewter Company. We appreciate your kind words about the excellent service, quick delivery, well packaging, and great quality. Thank you for taking the time to share your positive review. -AG

Posted 2 years ago

“Delighted with the excellent service. Kept me informed of the progress of my order & expected delivery date. Item delivered on the due date.”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Perfect quality”

Helpful Report

Posted 2 years ago

We are glad to hear you are happy with your item. -AG

Posted 2 years ago

“Quick delivery. Nicely packaged for a gift 👍”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“Very happy eith the glasses”

Helpful Report

Posted 2 years ago

We are glad to hear this. -AG

Posted 2 years ago

“Lovely quality. Nicely packaged and presented. Arrived quickly.”

Helpful Report

Posted 2 years ago

Thank you so much for your five star rating of English Pewter Company, Alison! We really appreciate that you took the time to review our products - it's wonderful to hear that you are pleased with the quality, packaging and speed of delivery. We're delighted that you have been a repeat customer and we look forward to seeing you again soon! -AG

Posted 2 years ago

“Beautiful beer mug. Accurate engraving. Prompt delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of English Pewter Company. We are so pleased you were happy with the beautiful beer mug and accurate engraving. Prompt delivery is something we take very seriously, so we are absolutely delighted that you were happy with it too. Thank you Joseph! -AG

Posted 2 years ago

“Lovely tankard and sent in very good time. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much, Felicia, for the 5 star rating! We truly appreciate it! We're also so glad to hear that you were happy with the lovely tankard and that it arrived in good time. We are delighted that you have been a repeating customer and we look forward to your future purchases. Thank you for choosing English Pewter Company! -AG

Posted 2 years ago

“Your web site is easy to navigate and to use. Delighted with Gin Glass with Pewter Initial and Delivery was super quick. Will definitely use again. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for your support, Frances! We are delighted to hear that you are pleased with your Gin Glass with Pewter Initial and the delivery experience. Your kind words about our website are also greatly appreciated. We can't wait to serve you again in the future! -AG

Posted 2 years ago

“Great quality. Absolutely superb. A very special gift for someone.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of English Pewter Company! We greatly appreciate hearing your feedback that you received great quality and that it was a special and superb gift for someone. -AG

Posted 2 years ago

“Easy to order lovely glass nicely finished with a initial on made a lovely gift for my partners birthday”

Helpful Report

Posted 2 years ago

We are glad to hear this! -AG

Posted 2 years ago

“The tankard arrived very quickly, very nicely packaged, and was very gratefully received, thank you.”

Helpful Report

Posted 2 years ago

You are most welcome. -AG

Posted 2 years ago

English Pewter Company is rated 4.8 based on 1,817 reviews