English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.77

4.8 Rating 1,817 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,817 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product Excellent service Thank you”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback. -AG

Posted 3 years ago

“I bought the 6 oz hip flask with leather pouch, and loved it at first… but I packed it with me empty in my checked baggage when I went on a trip to Asia last month and it sunk in terribly (due to air pressure?) permanently bending and completely ruined the flask. I’m disappointed because it’s really a swell flask, but had no idea it would do such a thing. You’d think something of such quality would hold up (or at least give you a warning not to travel in the air with it.”

Helpful Report

Posted 3 years ago

Hello Brook, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Within the box there should be a mini booklet which mentions the effects of excessive pressure, however as we can see you are really fond of this flask, we would like to make things right. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kind regards, AG

Posted 3 years ago

“Beautiful products, looks even better than in the pictures. Delivery was fast and efficient”

Helpful Report

Posted 3 years ago

We appreciate the kind words. -AG

Posted 3 years ago

“Service was superb and the engraved tankard was beautiful! Thank you very much!”

Helpful Report

Posted 3 years ago

You are most welcome. -AG

Posted 3 years ago

“Good quakity product and nice looking.”

Helpful Report

Posted 3 years ago

Thank you for the kind words. -AG

Posted 3 years ago

“Excellent item great service”

Helpful Report

Posted 3 years ago

Thank you for sharing this. -AG

Posted 3 years ago

“Quick delivery and good contact”

Helpful Report

Posted 3 years ago

Thank you. -AG

Posted 3 years ago

“Excellent product and fast delivery”

Helpful Report

Posted 3 years ago

Thank you. -AG

Posted 3 years ago

“I paid online for both the product and the shipping, then they made me pay a COD for the shipping again in person. Be careful to this brand”

Helpful Report

Posted 3 years ago

Hello Andrea, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -AG

Posted 3 years ago

“This product never arrived and payment was taken. I have tried calling and emailed several times with no response or answer as to where my product is. Highly disappointed to say the least and now wondering if this is a scam company!”

Helpful Report

Posted 3 years ago

Hello Evette, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. From looking at our inbox, I can see the last email we have which we responded was on the 19th August. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -AG

Posted 3 years ago

“Shipping to the US was quick, and they arrived much sooner than expected. Fiancé loves the glasses, however to my disappointment, the custom engraving on one of the glasses was not included. Everything would be perfect if the engraving was done.”

Helpful Report

Posted 3 years ago

Hello Andrea, Thank you for taking the time to leave us a review. We are glad to hear your Fiancé loves the glasses. However please accept my apologies regarding the engraving. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -AG

Posted 3 years ago

“Absolutely delighted with the tumbler and very fast securely packaged delivery. Thank You”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback. -AG

Posted 3 years ago

“Quality company deserve to do really well.”

Helpful Report

Posted 3 years ago

Thank you for the kind words. -AG

Posted 3 years ago

“This is my first purchase from English Pewter; I will definitely use the company again and recommend them to others.”

Helpful Report

Posted 3 years ago

Thank you George -AG

Posted 3 years ago

“Service was quick, friendly and efficient. My friends were delighted with their present.”

Helpful Report

Posted 3 years ago

We are glad to hear this. -AG

Posted 3 years ago

“Very good indeed”

Helpful Report

Posted 3 years ago

Thank you. -AG

Posted 3 years ago

“Good communication and speedy international delivery.”

Helpful Report

Posted 3 years ago

Thank you. -AG

Posted 3 years ago

“The glass arrived nicely packaged and quickly. The glass was bought for my sons 30th, so we will let you know how much he loves it. no doubt he will.”

Helpful Report

Posted 3 years ago

Thank you for the kind words. -AG

Posted 3 years ago

“My 3oz Slimline Pewter Flask arrived nicely packaged and in a timely manner. The flask feels good in the hand- nice weight and the cap feels robust and high quality overall. However the final polishing job was rather poor- the "shoulders"/ corners of the flask have deep marks. More care needs to be taken with polishing for a uniform appearance as I was quite disappointed- but have ordered the appropriate pewter polish to sort it myself in 20 mins or so rather than sending it back. Would have happily given 5 stars to this lovely flask had extra care been taken in finishing and QC. I would order again from this company; I like the feel of the pewter and the designs on offer are lovely. I shall just bare in mind I may have to work on the items with a Cape Cod cloth! Lastly- the plastic funnel is fine and does the job. This cost cutting measure doesn't bother me and this would still gift well.”

Helpful Report

Posted 3 years ago

Hello Carl, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. Please give us a [call- 0114 242 8710 /email-sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kind regards -AG

Posted 3 years ago

“Concerning the requested engraving on my order of the 1962 Tankard, this was not effected. I was therefore very disappointed and subsequently requested a refund of £6.00.”

Helpful Report

Posted 3 years ago

Hello, Please accept our apologies that this had happened. We will ensure that this does not happen again and will pass this on to our managing director. We value our customers’ opinions and would like to thank you for bringing this to our attention. If we can help with anything else, please do contact us. Kind regards, -AG

Posted 3 years ago

English Pewter Company is rated 4.8 based on 1,817 reviews