English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.77

4.8 Rating 1,817 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,817 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

Write Your review

Tell us how English Pewter Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the quality of my recent new glass so impressed I bought another for my friend the skull and crossbones glass was perfect for two ex submariners”

Helpful Report

Posted 3 years ago

We are glad to hear this. -AG

Posted 3 years ago

“Fast delivery ,lovely gift for a birthday wasn’t expecting a full size bottle and label on box as well ,very impressed with this gift .”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback -AG

Posted 3 years ago

“Bought as a gift not used as yet great looking product”

Helpful Report

Posted 3 years ago

Thank you- AG

Posted 3 years ago

“Bought as a gift which has been very well received. Unfortunately one glass was damaged in transit but excellent customer service saw a replacement was sent out immediately with express delivery before it was handed over as a gift.”

Helpful Report

Posted 3 years ago

Glad to hear this has been sorted. -AG

Posted 3 years ago

“The pewter bagpiper on top broke away from the silicon stopper on day one when I used it. Had to repair with super glue agin but the same failure just happened repeatedly. It doesn't have the quality that Pewter Co products used to be, but more a cheap souvenir from any tourist gift shop on the street.”

Helpful Report

Posted 3 years ago

Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. Please give us a [call- 0114 242 8710 /email- Sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kind regards, AG

Posted 3 years ago

“Easy to order and delivered well-packaged. Delivery a day later than told for express delivery but still on time for the special event.”

Helpful Report

Posted 3 years ago

“Great product, fast delivery. Thank you”

Helpful Report

Posted 3 years ago

You are most welcome. -AG

Posted 3 years ago

“Ordered engraved tankard ,whisky 40th and 40th glass ,paid for next day delivery and was delivered before 12pm next day .Very happy with all items and engraved perfectly just ideal for my sons 40th birthday ,I’m sure he will love them .Thank you English Pewter Company .”

Helpful Report

Posted 3 years ago

Thank you for the kind words. -AG

Posted 3 years ago

“The online catalogue was adequate, purchasing worked as expected, and delivery was as predicted.”

Helpful Report

Posted 3 years ago

Thank you. -AG

Posted 3 years ago

“DELIGHTED WITH THIS PRODUCT”

Helpful Report

Posted 3 years ago

We are glad to hear this! -AG

Posted 3 years ago

“Excellent products, I purchased several hip flasks as presents for a special occasion with each hipflask inscribed with a name and a slightly different message on each. The hip flasks are spot on, the inscriptions are very well done and I was pleasantly surprised at how quickly they arrived. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for the kind words. -AG

Posted 3 years ago

“An initial problem was rectified in the most efficient manner, promptly and without any fuss. I am very happy with the end result and would highly recommend dealing with this UK-based company.”

Helpful Report

Posted 3 years ago

Hello Jacqui, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. I have been unable to find your complaints email? so we can get this looked into immediately, please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. Our office is open 8.30am-5pm Monday to Friday. We value our customers’ opinions and would like to thank you for bringing this to our attention. -AG

Posted 3 years ago

Hi Jacqui. I can since see our customer service team have responded and resolved your complaint. Thank you, AG

Posted 3 years ago

“So pleased with the beautiful tankard I ordered for my Grandsons Christening. It arrived very quickly in beautiful packaging and the tankard was so lovely everyone loved it Thank you so much, I would 100 per cent recommend.”

Helpful Report

Posted 3 years ago

Thank you for the kind words. -AG

Posted 3 years ago

“Order placed and dealt with efficiently”

Helpful Report

Posted 3 years ago

Thank you -AG

Posted 3 years ago

“top quality products - quaiches mostly i buy. nicely presented.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback. We appreciate this. -AG

Posted 3 years ago

“Not yet received!”

Helpful Report

Posted 3 years ago

Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts. From looking into your order, I can see the order was shipped on the 30th August. Due to the postal strikes Royal Mail are experiencing delays with deliveries at the moment. This is mentioned on our website as well as the confirmation page of your order. From viewing the tracking this morning, I can see that the order has since been collected. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a further resolve on this delayed delivery. Kind regards, AG

Posted 3 years ago

“Very pleased with the product”

Helpful Report

Posted 3 years ago

Thank you! -AG

Posted 3 years ago

“Would recommend highly. Will order from here again 😊”

Helpful Report

Posted 3 years ago

Thank you :) -AG

Posted 3 years ago

“Absolutely beautiful glasses. Website is easy to use. Products delivered quickly.”

Helpful Report

Posted 3 years ago

Thank you for the kind words. -AG

Posted 3 years ago

“Ordered a pewter urn from the English Pewter Company. The urn arrived and it's perfect. The urn was personalised with an engraving and thistle emblem. I had to phone to change the order and the help received was amazing....nothing a problem. Will definitely recommend in the future.”

Helpful Report

Posted 3 years ago

Thank you for the kind words. -AG

Posted 3 years ago

English Pewter Company is rated 4.8 based on 1,817 reviews