Emma Hardie Reviews

Name: Emma Hardie
Address: 1210 lincoln road, peterborough, Cambridgeshire
Rating: 4.57

4.6 Rating 562 Reviews

91 %

of reviewers recommend Emma Hardie

4.6

Based on 562 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Location:

1210 lincoln road,
peterborough
Cambridgeshire
pe4 6nd

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Emma Hardie 5 star review on 2nd March 2023

Carole Rawlinson

Emma Hardie 5 star review on 11th February 2022

Stacey

Anonymous

Anonymous // 01/01/2019

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“You have sent me an email asking to review a product that I ordered on 6th January. I can’t review this product because I haven’t received my order yet.”

Helpful Report

“3 weeks after placing my order, I've still not received it. I have had an email stating that it's due to staff shortages, and then another stating that there have been an over sale and some items may be different from what I ordered, but other than that, nothing. I still don't know when I'm getting my order, or even what it is. The products are 5 stars, but whilst I do get that Covid has affected every part of our lives, the customer service on this occasion only gets a 2 I'm afraid.”

Helpful Report

“Unfortunately, I placed my order on the 2nd January and I have yet to receive any product, which has made my experience of shopping with this company not one I wish to repeat.”

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“Ordered on 3rd jan, 3 weeks later still haven’t received it and no response to my messages.”

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“I still have not received my order! To be honest I thought I had been scammed and accessed a dodgy website but receiving this email I can see that’s not the case. Can you let me know when I can expect delivery please?”

Helpful Report

“I placed my order on 3rd January, it is yet to arrive, today being 23rd January. I have had to chase to make sure it hadn’t been forgotten and received a generic email to say how busy you are, COVID being an issue etc. I then received a further email to say that you had oversold and would be sending me an alternative instead. As said at the beginning this still hasn’t arrived. I would love to give a glowing review as the one Emma Hardie item I have tried was wonderful, but the customer experience hasn’t been great so far.”

Helpful Report

“Ordered 2/1/2022 not delivered until 21/1/2020 received an email to say due to low stock my goods may not be the same but similar items would be sent and due to the inconvenience I would receive a free gift, sadly no free gift was sent.”

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“Ordered 3 weeks ago, money taken from bank but still no goods. Have had no correspondence at all - appalling service.”

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“I ordered a few sale items ages ago and still haven't received them. Even after an email saying they couldn't sell me what i had ordered and were going to replace the items ....so random and no option to cancel...”

Helpful Report

“The perfume and texture make for a luxurious feeling treat. Effective too Thanks also for the frequent updates during supply problems.”

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“I havent received my order yet so can't review it”

Helpful Report

“Still not received the products I ordered & no response to the emails I have sent chasing this!”

Helpful Report

“I am still to receive this order despite ordering on the 3rd January 2022. Emails to customer services remain unanswered. What a shame as their Moringa cleansing balm is one of my favourite products.”

Helpful Report

“I am still waiting to receive my order of 04/01/22. I am hugely disappointed with this performance. I would like the products originally specified please.”