Emma Hardie Reviews

Name: Emma Hardie
Address: 1210 lincoln road, peterborough, Cambridgeshire
Rating: 4.56

4.6 Rating 552 Reviews

90 %

of reviewers recommend Emma Hardie

4.6

Based on 552 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Location:

1210 lincoln road,
peterborough
Cambridgeshire
pe4 6nd

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Emma Hardie 5 star review on 2nd March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had previously had a trial of the Protect & Prime SPF 30 and I really like it so I ordered some more. I was disappointed to find that the one in the New gift set contained little sharp crystals and felt horrid on my skin. It was definitely not like the one I had previously. Maybe there was a bad batch. What with this and the problems with the lip balm I would probably not order again which is a shame.”

Helpful Report

“3 weeks after placing my order, I've still not received it. I have had an email stating that it's due to staff shortages, and then another stating that there have been an over sale and some items may be different from what I ordered, but other than that, nothing. I still don't know when I'm getting my order, or even what it is. The products are 5 stars, but whilst I do get that Covid has affected every part of our lives, the customer service on this occasion only gets a 2 I'm afraid.”

Helpful Report

“Ordered 2/1/2022 not delivered until 21/1/2020 received an email to say due to low stock my goods may not be the same but similar items would be sent and due to the inconvenience I would receive a free gift, sadly no free gift was sent.”

Helpful Report

“I absolutely love the skincare and I have since reordered some of your Midas touch face cream but through lookfantastic as it took 20 days from ordered for me to recieve my items through this website. Someone rang from head office to ask if they could send me the items- I then received products wirh labels as though they are samples or something. Not happy with this.”

Helpful Report

“Product very good, but take care with glass rim, it cut my little finger.”

Helpful Report

“I absolutely love Emma Hardie products, they have transformed my skin. The personal skincare consultation is an absolute must, Louise is so knowledgeable. Unfortunately the customer service is dreadful, no reply to multiple emails. For the product I would give it 5 starts but the customer service would get one, only because zero is not an option.”

Helpful Report

“I recently tried the Protect & Prime SPF 30. Unfortunately, this product doesn’t suit me as it seems to be drying for my Skin so have discontinued use along with the Midas touch serum. Customer service was good though and the items were beautifully packaged. The washcloth for removing the cleanser is good but again the cleanser is a little too deep cleansing for me.”

Helpful Report

“The best things to mention are the roller ball applicator is brilliant, the fragrance of the product is lovely, I apply once a day, for a month now but to tbh I have not noticed a great deal of improvement on my neck... sadly.. however I will continue and live in hope”

Helpful Report

“The balm is nice, it smells nice, but for the price, I would expect it to do more. I like to use this on days where I'm wearing no makeup, only to remove sunscreen. It doesn't take off makeup very well I'm afraid. As a cosmetic formulator I've made higher functioning cleansing balms and also purchased cheaper ones that work better. I will use this one for a therapeutic spa experience with the cleansing cloth which is very soft and nice.”

Helpful Report

“Yes I love your products , the balm and the moisture cream!!!! but.... why do you have to fall into the trick of all the cosmetique labels??? To give the false impresion with big and expensive boxes and bottles. I want to buy a simple refill of the creams and balms is it posssible???? Think about the enviroment, and also ... I can't avoided feeling cheated! sorry.”

Helpful Report

“Love the products but dispatch or products is so slow. Delivery is fast, less than 24 hours, but it took 6 days to actually dispatch the product itself.”

Helpful Report

“It’s a lovely product but please please can you do a refill instead of making us buy all the ridiculous packaging. Have you no conscience. Please say a good example to the rest of the industry. It’s all going to stop in the end so be the first please.”

Helpful Report

Emma Hardie is rated 4.6 based on 552 reviews