Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.78

4.8 Rating 19,419 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order and the light bulb arrived very quickly. The only problem was it was the wrong bulb. I sent it back with an explanation using the return postage label, but since then no bulb, no refund and no contact...”

Helpful Report

Posted 5 years ago

Hello Andrew Sorry to hear you have not received any of our emails. We had emailed you a few times explaining that the bulb you received is in fact correct as per the dimensions given on the listing Dimensions: Lamp Including Pins: 353mm Lamp Excluding Pins: 341mm We have received your order back and confirmed this again via email but again we have have not received a reply If you can get back in touch with our customer service it would be greatly appreciated Kind regards Electrical World

Posted 5 years ago

“Received an email items missing,but didn't say so had to phone and due covid we are very busy normal story now. Delivery took over 7 days so we not be using again. All I wanted is fast delivery and to be told what items are missing .”

Helpful Report

Posted 5 years ago

Hello Simon Thank you for your review We do not expect our customers to phone rather this is why we send them an email if there are any items out of stock This is an automated email generated by the warehouse system so it is unable to advise directly what items are pending, rather if a customer would like to reply to the email one of our customer service team will be able to fully advise for them We hope this explains this in full for you Kind regards Electrical World

Posted 5 years ago

“Electrical world service products and prices are first class. Unfortunately they are badly let down by their choice of carrier HERMES. They are consistently poor. Maybe a change should be considered.”

Helpful Report

Posted 5 years ago

“When I first got this I thought it was going to be great tool but after three months of use the chuck has developed a wobble so that precision drilling is impossible. The Hole saw now drills oblong holes and drill bits wobble as you try to drill. DeWalt web site says contact the vendor, who referred me back to DeWalt who sent an automated email responce over a week ago. DeWalt have so far failed to follow this up siting Covid as the reason. This has left me a dissatisfied customer and I will be reluctant to deal with either of these comapnies again.”

Helpful Report

Posted 5 years ago

“The transaction process was quick and easy. Shipping was fast. However, a couple of the parts I ordered appear to be used. They were dented, plastic caps were broken, and even had rust.”

Helpful Report

Posted 5 years ago

Hello Kyle Thank you for your feedback We have looked in to this further and it seems we have not received any previous correspondence from you and also it appears you have not replied to any of our emails following this up for you If you can kindly respond back to us we would be more than happy to take a look in to this for you kind regards Electrical World

Posted 5 years ago

“I am sure the product is fine except that we found the strip light to be broken when we removed the packaging. How about sending a replacement strip light then we might be able to rate you at 5.”

Helpful Report

Posted 5 years ago

“Made my order, however oder arrived damaged.”

Helpful Report

Posted 5 years ago

“Not at all happy. I ordered some T5 tubes and when they arrived they were all broken. I phoned up the company and sent them photos of the broken tubes. They promised to send replacements but still waiting 4 weeks on.. I've phoned up twice and sent emails.”

Helpful Report

Posted 5 years ago

“Item arrived damaged, which might be forgiven but for the horrendous customer service that followed. It took an exchange of 24 emails to get a partial refund - ridiculous.”

Helpful Report

Posted 5 years ago

“Have not received yet. It will be 3 weeks tomorrow since they were dispatched.”

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Posted 5 years ago

“Still didn't receive”

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Posted 5 years ago

“Fire surround got here eventually. Fire has been lost/ held up in Birmingham”

Helpful Report

Posted 5 years ago

“Damaged goods when delivered still trying to resolve the issue which is taking far too long due to being unable to talk to customer service. Email only is poor service”

Helpful Report

Posted 5 years ago

“Customer service was quite rude and unhelpful when contacted about a delayed order”

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Posted 5 years ago

“Even though the correct size was ordered and sent the connection ends of the bulbs were ever so slightly (1-2mm) longer than the ones I was replacing so these don’t fit”

Helpful Report

Posted 5 years ago

“Not great, I had to cancel the armoured cable after a week of waiting and nothing coming.”

Helpful Report

Posted 5 years ago

Hello Mark Thank you for your review I do note that we had reached out to you on the same day of your order being placed to advise you this item was pending stock and asked would you like to wait with us or would you prefer a refund. We subsequently did not receive any correspondence back from you until 12 days later at which point you decided you would prefer to cancel the order for a refund which was no problem and this was applied for you promptly We hope this clears this up for you Kind regards Electrical World

Posted 5 years ago

“we were sent the wrong size light tube i returned it but money still not gone into my account disappointed”

Helpful Report

Posted 5 years ago

“I have had to order several of the same items as each one has arrived damaged. The refunding system is talking a very long time and lots of emails to try. At this point not recommending the company.”

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Posted 5 years ago

“I think they may have arrived broken.”

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Posted 5 years ago

“Order arrived and plastic casing was broken due to being poorly packaged. Loose blades were just all over the bag. Incredibly dangerous for anyone handling the package. Completely irresponsible to send anything like that”

Helpful Report

Posted 5 years ago

Electrical World is rated 4.8 based on 19,419 reviews