Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,410 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything as described, well packed, fast delivery, ++++”

Helpful Report

Posted 1 year ago

Dear Egidijus, Thank you for your fantastic 5-star review! We’re thrilled to hear everything met your expectations and that you were pleased with the packaging and fast delivery. Your satisfaction means the world to us, and we can’t wait to serve you again soon! Best regards, Hannah

Posted 1 year ago

“Good value, quick delivery.”

Helpful Report

Posted 1 year ago

Dear Ken, Thank you for your wonderful 5-star review! We’re glad to hear that you found great value in our service and that the delivery was quick. Your satisfaction drives us to keep improving, and we can't wait to assist you again in the future! Best regards, Hannah

Posted 1 year ago

“Excellent product, Excellent service and fast delivery...very impressed”

Helpful Report

Posted 1 year ago

Dear Ciaran, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our product and service to be excellent, and that our fast delivery impressed you. Your satisfaction is incredibly important to us, and your kind words inspire our team to keep up the great work. We look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“I Place regular orders of dog food and could not be happier with the quality and service with these guys. A+”

Helpful Report

Posted 1 year ago

Dear Phil, Thank you for your amazing 5-star review! We’re thrilled to know that you are consistently happy with the quality and service we provide for your dog food orders. Your satisfaction is our top priority, and your kind words truly motivate us. We look forward to continuing to serve you and your furry friend! Best regards, Hannah

Posted 1 year ago

“I haven't received it yet”

Helpful Report

Posted 1 year ago

Dear Robert, Thank you for your feedback. We’re sorry to hear that you haven’t received your order yet. We understand how disappointing it can be to wait for something you were looking forward to. Your feedback is important to us as we strive to improve our service. If there's anything else you'd like to discuss or if you need further assistance, please reach out to our customer service team. Thank you for your patience. Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“Quick delivery, happy with items”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your fantastic 5-star review! We’re thrilled to hear that you were pleased with the quick delivery and the items you received. Your satisfaction is our top priority, and it means so much to us. We look forward to serving you again soon! Best regards, Hannah

Posted 1 year ago

“Excellent service. Very fast delivery”

Helpful Report

Posted 1 year ago

Dear Eileen, Thank you for your outstanding 5-star review! We’re so pleased to hear that you experienced excellent service and fast delivery. Your support means a lot to us and motivates our team to keep delivering the best. We can’t wait to serve you again! Best regards, Hannah

Posted 1 year ago

“Great selection of goods, speedy delivery service.”

Helpful Report

Posted 1 year ago

Dear Pamela, Thank you for your wonderful 5-star review! We’re glad to hear that you found our selection of goods to be great and that our delivery service met your expectations. Your feedback means a lot to us! We look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“Very well priced and fast delivery”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you for your excellent 5-star review! We’re delighted to hear that you found our pricing to be great and our delivery fast. Your positive feedback is very much appreciated and encourages us to keep up the good work. We look forward to your next visit! Best regards, Hannah

Posted 1 year ago

“Items arrived quickly and fittings were excellent”

Helpful Report

Posted 1 year ago

Dear Richard, Thank you for your fantastic 5-star review! We’re thrilled to hear that your items arrived quickly and that the fittings met your expectations. Your satisfaction is incredibly important to us, and your kind words motivate our team. We look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“Highly Recomended. I was very pleased with my product.good quality and was delivered promptly”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you for your amazing 5-star review! We're so pleased to hear that you’re happy with the quality of your product and that it arrived promptly. Your satisfaction is our top priority, and your feedback means so much to us. We look forward to serving you again soon! Best regards, Hannah

Posted 1 year ago

“Product itself was good but arrived soaking wet, meaning it all had to be removed from the bag and dried flat.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your feedback. We're glad to hear that you found the product to be good, but we're truly sorry to learn that it arrived in less than ideal condition. It’s understandable how frustrating that must have been, and we appreciate your effort to dry everything out. Please know that your experience is important to us, and we will investigate how this might have happened to ensure it doesn't occur in the future. If there are any lingering concerns, don’t hesitate to reach out to our customer service team for assistance. Thank you for bringing this to our attention. Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“Great service.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your outstanding 5-star review! We’re delighted to hear that you had a great experience with our service. Your support truly motivates us to keep doing our best. We can’t wait to assist you again soon! Best regards, Hannah

Posted 1 year ago

“Prompt delivery and the spray paint I bought is excellent”

Helpful Report

Posted 1 year ago

Dear Julia, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received your order promptly and that you’re satisfied with the quality of our spray paint. Your positive feedback means a lot to us, and we can’t wait to help you again soon! Best regards, Hannah

Posted 1 year ago

“Quip turn around”

Helpful Report

Posted 1 year ago

Dear Jeffrey, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with our turnaround time. Providing efficient service is one of our top priorities, and it’s wonderful to know that we met your expectations. We appreciate your support and look forward to assisting you in the future! Best regards, Hannah

Posted 1 year ago

“Easy to navigate website. Put in online order and arrived promptly and quality as expected. Thanks so much”

Helpful Report

Posted 1 year ago

Dear Sharon, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our website easy to navigate and that your online order arrived promptly with the quality you expected. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“Electrical World had the cat food which not many people stock which we feed our cat ! Great, I thought! I signed up as a new customer to get a £10 off code. The code did not work which was disappointing as the food cost over the limit to activate the code. As we needed the food, i placed the order though I did feel it was misleading. I received an email to say that the food had been dispatched. However, the link did not work and then I received another email to apologise for the delay and that they would be sorting out the order as soon as possible. As I needed the food, I placed an emergency order elsewhere and drove 20 miles to collect (we are picky what we feed our pets) only to then receive the food the next day! To summarise, poor communication, no phone number to contact anyone and only a robot to speak to online. Tracking links don’t work and misleading promotions and details of the arrival of packages. The good news is that I keep receiving texts telling me I haven’t used my code…! Would I order again? No, thank you.”

Helpful Report

Posted 1 year ago

Dear Abi, Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you faced with the discount code and the communication regarding your order. We understand how important it is to have reliable access to the products you need, especially for your pet. Your feedback highlights areas where we need to improve, particularly in our promotional clarity and tracking systems. We appreciate your suggestion regarding customer support accessibility, and we are actively working to enhance that part of our service. If you wish to discuss your experience further or have any specific concerns, please feel free to reach out to our customer service team. We value your input and hope to have the opportunity to serve you better in the future. Thank you for your understanding. Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“No fuss and great communication. Stock is vast.”

Helpful Report

Posted 1 year ago

Dear MR, Thank you for your fantastic 5-star review! We're delighted to hear that you appreciate our no-fuss approach and great communication. It's our aim to keep our stock vast, ensuring that you find exactly what you need. Your feedback means a lot to us, and we look forward to assisting you again in the future! Best regards, Hannah

Posted 1 year ago

“Happy with order and delivery service. Item arrived when advised by delivery courier. Mildly surprised to get email today from retailer advising they're still working on my order! But heyho, I may get two.”

Helpful Report

Posted 1 year ago

Dear Hamish, Thank you for your 4-star review! We're glad to hear that you're happy with both the order and delivery service. It's great to know that your item arrived as scheduled. We appreciate your understanding regarding the follow-up email; our team is always here to ensure everything goes smoothly. Who knows, you might just end up with a bonus! We look forward to serving you again soon! Best regards, Hannah

Posted 1 year ago

“Delighted with service. Arrived in no time as described. Thank you”

Helpful Report

Posted 1 year ago

Dear Ann, Thank you for your wonderful 5-star review! We’re thrilled to hear that you were delighted with our service and that your order arrived promptly as promised. Your feedback truly inspires us, and we’re dedicated to maintaining high standards for all our customers. We look forward to serving you again soon! Best regards, Hannah

Posted 1 year ago

Electrical World is rated 4.8 based on 19,410 reviews