www.ecutesting.com Reviews

4.9 Rating 3,216 Reviews
98 %
of reviewers recommend www.ecutesting.com
4.9
Based on 3,216 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read www.ecutesting.com Reviews
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Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 28th March 2023
Alan Sholtis
www.ecutesting.com 5 star review on 24th December 2022
Virág Benjámin
www.ecutesting.com 5 star review on 11th September 2022
Mats Rydén
www.ecutesting.com 5 star review on 28th October 2021
Kyle Aben
www.ecutesting.com 5 star review on 29th March 2021
Anonymous
www.ecutesting.com 1 star review on 11th March 2021
Daniel Wigley
www.ecutesting.com 1 star review on 11th March 2021
Daniel Wigley
Anonymous
Anonymous  // 01/01/2019
the technical repair and costing were fine but the extended time delay was frustrating
Helpful Report
Posted 6 years ago
Item wasn't returned to us in the 2/3 days stated. At the very end of the third day we got a call saying an email would be sent and payment was required within an hour to ensure next day delivery. No email so I called back. Got details made payment whilst on the phone. Didn't bother to ship my item until lunchtime the following day delaying my car sale by 3 days!! Not impressed.
Helpful Report
Posted 7 years ago
ECU repaired cheaper than replacement However repair took longer than quoted communication was very poor
Helpful Report
Posted 7 years ago
Use them about every 6 weeks. Dreadfully slow which isn`t good when the customer`s ringing you every few days. Mostly good but ever increasing number of units returned " no faults found " which then won`t work on refitting
Helpful Report
Posted 7 years ago
Sent steering column in new plastic box got loan off from work and asked to return it never got reply about it and lost it whole set boxes in bin now and had to pay £10 to boss for box set
Helpful Report
Posted 7 years ago
What can i say. They are a victim of their own success. They say 5 to 7 working days The ebay advert states usual turnaround is 48 hours. Unfortunately i booked my unit in on Tuesday morning and recieved an email staight away to say it was booked in and the wokshop was awaiting it. My unit arrived with them Wednesday but i didn't get it back until a week Friday ie 9 working days from start to finish. Their customer service was superb and their updates were first class it was just the time issue. The unit is fine and it does come with a lifetime guarentee. So if time is not an issue, use them.
Helpful Report
Posted 8 years ago
takes far to long, your lucky if the repairs done in 5 days. the last job we had done took over 10 days for a dash repair. our customer will not wait this long. very frustrating as the repairs are good. price's reasonable.
Helpful Report
Posted 8 years ago
Maybe just a one off, but turnaround time was more than expected and had to contact to find out what was the hold up...
Helpful Report
Posted 8 years ago
Great work repairing the unit. Thanks to ECU Testing I saved almost 2000 €, as I didn't need to buy a new replacement unit from Honda. However, the total repair time, from the day I sent the unit for repair, until I got it back from ECU Testing, took a bit over three weeks. I understand there was the holidays in between, but they could have communicated in advance and also during the process that they close the shop completely during the holidays.
Helpful Report
Posted 8 years ago
Sadly, although the work carried out was good, I found the communications poor with one person not know what they were taking about ( which actually cost me more money) and another was simply rude.
Helpful Report
Posted 8 years ago
ECU testing offer a quick turn around for ECU repairs. I purchased directly from there website and was told after a long wait that all Ebay purchersers are put to the front of the que!! Also they tried to charge me alot more than the Ebay price. The repair was as described, so its unfair to fault the workmanship but i cant say they were helpful in the process. Wont use again.
Helpful Report
Posted 8 years ago
www.ecutesting.com is rated 4.9 based on 3,216 reviews