www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,337 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 11th April 2025

Stuart Britt

www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Borderline acceptable; possibly not. Price on the website are for the cheapest jobs at £100. With VAT and shipping the job on my ABS/ESP was higher. So no mention price. Only a phone call to say that the unit was read and to pay up to get the unit shipped back. A word that enters my mind is 'disingenuous'. The unit should be back with me tomorrow. Hopefully, it now works so that disappointment left by this rather streetwise practice is smoothed over.”

Helpful Report

Posted 7 years ago

Hi Ieuan Thank you for your feedback, i have looked into this for you and the unit you sent into us is published on our website and clearly states the £195 + vat for a repair, please see the link attached http://www.ecutesting.com/catalogue/product/saab_9-5_abs_pump__ecumodule_combined_amc950372.html i am confused with regards to your comments as the prices vary depending on part number and system type and you were quoted the correct price. If you would like to discuss this further please call us on 01773 535638. Kind Regards Karen ECU Testing

Posted 7 years ago

“Although the service and workmanship is normally faultless, on this occasion I was disappointed that the usual turnaround for the job was doubled after my unit was received.”

Helpful Report

Posted 7 years ago

“the technical repair and costing were fine but the extended time delay was frustrating”

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Posted 7 years ago

“Item wasn't returned to us in the 2/3 days stated. At the very end of the third day we got a call saying an email would be sent and payment was required within an hour to ensure next day delivery. No email so I called back. Got details made payment whilst on the phone. Didn't bother to ship my item until lunchtime the following day delaying my car sale by 3 days!! Not impressed.”

Helpful Report

Posted 8 years ago

“ECU repaired cheaper than replacement However repair took longer than quoted communication was very poor”

Helpful Report

Posted 8 years ago

“Use them about every 6 weeks. Dreadfully slow which isn`t good when the customer`s ringing you every few days. Mostly good but ever increasing number of units returned " no faults found " which then won`t work on refitting”

Helpful Report

Posted 9 years ago

“Sent steering column in new plastic box got loan off from work and asked to return it never got reply about it and lost it whole set boxes in bin now and had to pay £10 to boss for box set”

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Posted 9 years ago

“What can i say. They are a victim of their own success. They say 5 to 7 working days The ebay advert states usual turnaround is 48 hours. Unfortunately i booked my unit in on Tuesday morning and recieved an email staight away to say it was booked in and the wokshop was awaiting it. My unit arrived with them Wednesday but i didn't get it back until a week Friday ie 9 working days from start to finish. Their customer service was superb and their updates were first class it was just the time issue. The unit is fine and it does come with a lifetime guarentee. So if time is not an issue, use them.”

Helpful Report

Posted 9 years ago

“takes far to long, your lucky if the repairs done in 5 days. the last job we had done took over 10 days for a dash repair. our customer will not wait this long. very frustrating as the repairs are good. price's reasonable.”

Helpful Report

Posted 9 years ago

“Maybe just a one off, but turnaround time was more than expected and had to contact to find out what was the hold up...”

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Posted 9 years ago

“Great work repairing the unit. Thanks to ECU Testing I saved almost 2000 €, as I didn't need to buy a new replacement unit from Honda. However, the total repair time, from the day I sent the unit for repair, until I got it back from ECU Testing, took a bit over three weeks. I understand there was the holidays in between, but they could have communicated in advance and also during the process that they close the shop completely during the holidays.”

Helpful Report

Posted 9 years ago

“Sadly, although the work carried out was good, I found the communications poor with one person not know what they were taking about ( which actually cost me more money) and another was simply rude.”

Helpful Report

Posted 9 years ago

“ECU testing offer a quick turn around for ECU repairs. I purchased directly from there website and was told after a long wait that all Ebay purchersers are put to the front of the que!! Also they tried to charge me alot more than the Ebay price. The repair was as described, so its unfair to fault the workmanship but i cant say they were helpful in the process. Wont use again.”

Helpful Report

Posted 9 years ago

www.ecutesting.com is rated 4.9 based on 3,337 reviews