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eCookshop.co.uk Reviews

4.9 Rating 14,877 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 14,877 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 13th April 2025
Anonymous
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
153
Anonymous
Anonymous  // 01/01/2019
Prompt service following online order. Package arrived quickly and in good condition.
Helpful Report
Posted 4 months ago
Received on time, very pleased, thank you.
Helpful Report
Posted 4 months ago
Great service! Arrived in time and in perfect order.
Helpful Report
Posted 4 months ago
Excellent communication,, price and delivery speed of our Kenwood Blender. I checked out the company to find out they have had a store in Clitheroe for years. I researched them as I hadn't heard of the brand before. Haven't used the item yet as it's a Xmas present but I suspect it's fine - the packaging was very good. This first time buyer will be back ! Liz from Tarporley , Cheshire).
Helpful Report
Posted 4 months ago
Had to return my food processor to the shop at clitheroe (it was too heavy for me) the staff were all so friendly, Louise was so kind and understanding about the whole thing and guided me to what would be best for me. The customer service here is absolutely second to none. Outstanding. Thank you so much. My friend and I ended up spending a good couple of hours in the shop browsing at the amazing stock with a cheeky little visit to the attached cafe for some delicious sustenance.
Helpful Report
Posted 4 months ago
Easy ordering , good price and delivery times good . Loved the product as well
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Posted 4 months ago
Order was delivered quickly and packed well
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Posted 4 months ago
Pleased with my purchase, very good prompt service, arrived in good time, no faults
Helpful Report
Posted 4 months ago
At last, this is a shop that cares about the customers who want quality at a fair price. Delivered swiftly without any hang ups. The selections of goods are brilliant and, all the detailss of the products are easily read. Thank You for the website details.
Helpful Report
Posted 4 months ago
Pans arrived quickly and very well packaged, definitely would purchase from ECook shop again.
Helpful Report
Posted 4 months ago
Purchased the Le Creuset pan set half price fantastic!!
Helpful Report
Posted 4 months ago
Always good prices, quick delivery and well packaged
Helpful Report
Posted 4 months ago
Dartington glasses at great price and great service thank you
Helpful Report
Posted 4 months ago
EASY TO ORDER. SWIFT DELIVERY
Helpful Report
Posted 4 months ago
What a fantastic price for a 4 piece Circulon pan set. Less than half the price of anyone else and a great service. So worth it, they last for years.
Helpful Report
Posted 4 months ago
Great discount at the time of purchase. Website is rather outdated and product details are not consistent. Shipping was handled efficiently, item arrived OK but I noticed a small imperfection (a tiny dent/ pierce on the enamel layer of the Le Creuset casserole dish). I’m assuming the item passed QC (hopefully!) - decided not to go through the hassle of returns.
Helpful Report
Posted 4 months ago
Quick delivery and good product and an absolute steal! Love my le cruset!
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Posted 4 months ago
Great service
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Posted 4 months ago
Great price and very fast delivery. Brilliant service, thanks.
Helpful Report
Posted 4 months ago
Excellent customer service!! One of the items I ordered had been broken in transit. There was no hesitation from the customer service team to replace it. Thank you very much.
Helpful Report
Posted 4 months ago
eCookshop.co.uk is rated 4.9 based on 14,877 reviews