eCookshop.co.uk Reviews

Name: eCookshop.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.88

4.9 Rating 14,462 Reviews

97 %

of reviewers recommend eCookshop.co.uk

4.9

Based on 14,462 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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eCookshop.co.uk 5 star review on 23rd June 2025

FIONA J

eCookshop.co.uk 5 star review on 13th April 2025

Anonymous

eCookshop.co.uk 5 star review on 18th March 2025

SELENA C

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KitchenAid 6.6L bowl mixer I bought this from Ecookshop on Friday 4th April and paid £8.50 for Saturday delivery with DPD, anyway I had a notification that day to say they were expecting the parcel and then another one to say they had it and it was on the way to the warehouse, Saturday came and I didn’t receive my time slot and despite making contact with DPD it was the same as soon as the driver gets the parcel it will be on his round, at 7.30pm it said it will not be delivered today it will now be Monday. Monday came and it was delivered I opened the box took out the mixer and no silicone edged paddle and the whisk had been placed in the metal bowl unwrapped and lots of little marks were in the bowl were it’s scratched whilst being delivered. This was reported to Dawsons/Ecookshop and they have now passed this on to KitchenAid to resolve, they also have refunded me back the £8.50 for the failed Saturday delivery. Dawson/Ecookshop have been good to deal with, but I was let down by the delivery and tbh a bit miffed about the missing paddle and the marked bowl which hopefully will be resolved in the next few days.”

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Posted 9 months ago

“Excellent service. order arrived super fast. Thank you”

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Posted 9 months ago

“I have bought from bookshop before and as always received superb service. The item arrived within the timeframe given and was so well packaged.”

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Posted 9 months ago

“A telephone order : most pleasant & helpful staff . So good to speak with a human !🌞⭐️⭐️⭐️⭐️⭐️”

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Posted 9 months ago

“Good products fast delivery good communication”

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Posted 9 months ago

“I’ve now ordered several Le Creuset cookware items from eCookshop and they’ve been perfect every time! In a few instances the boxes were a bit bent/scuffed but the actual items themselves are perfect and the real deal (something I always worry about online). The discounts can be really great too so I don’t mind the box situation. Delivery is also incredibly fast. I would highly recommend this place and I will definitely be kitting out my kitchen through them!”

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Posted 9 months ago

“Product was lovely but the open Stanley knife in my parcel wasn’t, and there was not much follow up or concern about this.”

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Posted 9 months ago

“Nice product. Good service. Reasonable price. Thank you”

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Posted 9 months ago

“Packaged well delivered to neighbour as instructions.”

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Posted 9 months ago

“Great product as a very good price!”

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Posted 9 months ago

“Prompt service. Goods arrived well packaged and were exactly as 3xpected . Very pleased with purchase.”

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Posted 9 months ago

“Very competitive pricing and efficient, quick delivery service.”

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Posted 9 months ago

“Second time purchase. Didn't disappoint. Would recommend.”

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Posted 9 months ago

“The item arrived quickly and was as per website.”

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Posted 9 months ago

“Ordered 2 Denby replacement dinner plates on the morning of Friday 28 March 2025 and they arrived next day, very well packaged and in pefect condition,”

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Posted 9 months ago

“Great service and product. Delivered in less than 24 hours!”

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Posted 9 months ago

“ECookshop service very good and product available at a very good price. However, the delivery was not made on the original date given as the driver claimed not to be able to find the address. I have difficulty believing this given the location of the property. Also 2 of the wine glasses were broken on delivery. As they were free it doesn’t matter but it does indicate a problem with the packaging or the delivery service.”

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Posted 9 months ago

“Excellent service, very easy to order and a great selection. Do not hesitate to order from this company😀”

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Posted 9 months ago

“Quick reliable service. Goods arrived in good condition.”

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Posted 9 months ago

“Excellent customer service as I reached out as what I wanted was not sold separately and within minutes I was able to purchase what I wanted. Delivery was very quick too.”

Helpful Report

Posted 9 months ago

eCookshop.co.uk is rated 4.9 based on 14,462 reviews