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eCookshop.co.uk Reviews

4.9 Rating 15,397 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 15,397 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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eCookshop.co.uk 5 star review on 22nd August 2026
LINDAHENRY
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 13th April 2025
Anonymous
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
154
Anonymous
Anonymous  // 01/01/2019
“quick delievery, competative price, no complaints”
Helpful Report
Posted 2 years ago
“Website very easy to navigate and complete purchase. Delivered quickly and very, very well packed. Excellent service, would certainly use ecookshop again.”
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Posted 2 years ago
“Items were well packaged and arrived safely”
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Posted 2 years ago
“Great range of useful and colourful products on their easy to navigate website. Great service, fast shipment and it came very well packed. I had a problem with one of the items (manufacturing defect that was covered up by the manufacturers label, so not eCookshop's problem, it was only visible once the label was removed) and they responded and resolved immediately. Thank you for your great service and customer care. I will definitely be ordering from eCookshop Dawsons again”
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Posted 2 years ago
“Very easy ordering system. Item delivered in good time and was exactly as described. I would definitely use them again.”
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Posted 2 years ago
“I bought cake forks with blue and white spode pattern handles. Lovely design would recommend. Good price too.”
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Posted 2 years ago
“Really great prices for wonderful, genuine branded products. I've ordered various things over the years and have always been delighted. Usually the cheapest place online for specific items. Super fast delivery, even when it falls into the free delivery bracket. Really can't fault them.”
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Posted 2 years ago
“Great prices. Did what they said they would and everything was on time. Very well packaged too. On-line shopping as it should be.”
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Posted 2 years ago
“My husband so happy with his Kitchen Aid. Great service, speedy delivery.”
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Posted 2 years ago
“Lovely mugs, fast postage, well packaged. Thank you!”
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Posted 2 years ago
“Brilliant service, not used yet as having a re vamp on kitchen”
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Posted 2 years ago
“Excellent customer service, good prices.”
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Posted 2 years ago
“Quick and speedy delivery”
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Posted 2 years ago
“Denby mugs arrived fast and VERY well packaged. Best price found”
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Posted 2 years ago
“Very quick delivery & service”
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Posted 2 years ago
“Very pleased with ecookshop. The order arrived very quickly and was extremely well packed . Considering it was crockery I was a little concerned but I need not have been it was the best packed package that I have ever received.”
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Posted 2 years ago
“Good quick delivery. Fair price for items.”
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Posted 2 years ago
“Easy to use website, prompt efficient service.”
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Posted 2 years ago
“Excellent really pleased good service”
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Posted 2 years ago
“I ordered some Denby Craftsman mugs, they arrived in good time and were well packaged. Sadly, despite the excellent packaging, one mug was damaged. I sent an email complete with photo of the mug to the customer service. I received a reply almost straight away and a replacement mug was sent out which I received it the next day. I cannot fault the service at all from beginning to end. A great company to deal with goods as decribed and great communication throughout. I wouldn't hesitate to use them again.”
Helpful Report
Posted 2 years ago
eCookshop.co.uk is rated 4.9 based on 15,397 reviews