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eCookshop.co.uk Reviews

4.9 Rating 15,390 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 15,390 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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eCookshop.co.uk 5 star review on 22nd August 2026
LINDAHENRY
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 13th April 2025
Anonymous
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
154
Anonymous
Anonymous  // 01/01/2019
“Excellent. I ordered on Friday and my new Dualit toaster arrived the next day. Best price and free delivery.”
Helpful Report
Posted 2 years ago
“Great and speedy service. Unfortunately one of the boxes was split, but luckily product not damaged. For crueset and heavy items, it would be good if stronger boxes were used.”
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Posted 2 years ago
“Easy website to navigate and good prices. Delivery quick.”
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Posted 2 years ago
“Very pleased with my purchase”
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Posted 2 years ago
“Very happy with the ordering and quick delivery time. I ordered Denby plates and bowls. They were packed perfectly in strong boxes with a liberal use of bubble wrap to protect the items. Very Impressed.”
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Posted 2 years ago
“Great service, very quick delivery”
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Posted 2 years ago
“Really good service dispatched really quickly and very well packaged”
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Posted 2 years ago
“Got the Kitchenaid power plus blender . Quick delivery but the blender was faulty . On the second day of using it , there was thudding noise and there was fumes of smoke from the motor and the whole house smells of the burnt smoke. The customer care was brilliant though . We are in the process of returning the item for full refund .I don’t know if this happened to anyone or it’s just us ? I wish everything went well and we didn’t have this experience. I had planned to get many more- lecureset cookware and Kitchenaid mixer and many more from this website hopefully once this is resolved I am willing to give a go with the lecrueset cookware .(fingers crossed)”
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Posted 2 years ago
“I have bought two Le Creuset items at different times from ecookshop. The service is quick and the price is the best on the market.”
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Posted 2 years ago
“Fast, efficient and well-priced. Would happily use again.”
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Posted 2 years ago
“Ordered 4 Denby glasses. Service was really quick and they arrived extremely well packed. Excellent.”
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Posted 2 years ago
“Found this company online while searching . Found the item I was looking for and at a good price. Delivery time was suitable. I would use them again”
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Posted 2 years ago
“Very quick delivery. They also gave me some wine glasses as a free gift but the toaster included a free gift of a warm rack for the toaster that was never included so I don’t know why I got the wine glasses but not the warming rack that wasn’t included in the package.”
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Posted 2 years ago
“Extremely efficient handling of the order, which arrived quickly and was very carefully packaged.”
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Posted 2 years ago
“Really pleased with my purchase and the promptness of the service. Would recommend..”
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Posted 2 years ago
“Very quick delivery exactly what we ordered happy customer”
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Posted 2 years ago
“Easy to use website, very quick delivery, customer service excellent when contacted.”
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Posted 2 years ago
“DPD keep on delivering to someone else. It’s hard contacting DPD to tell them this. Still haven’t received the product”
Helpful Report
Posted 2 years ago
Hello, According to the tracking the item has not yet been delivered. I can see you paid via PayPal so if you have moved or have not updated your address in PayPal the address the item may be going to the wrong address. I have asked our Customer Service team to contact you this morning to help with your query. Thanks, Adam
Posted 2 years ago
“Quick delivery… very impressed and great price!”
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Posted 2 years ago
“Bought 8 plates and 2 dessert plates. All arrived well wrapped and not broken. Quick delivery too. Well done.”
Helpful Report
Posted 2 years ago
eCookshop.co.uk is rated 4.9 based on 15,390 reviews