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eCookshop.co.uk Reviews

4.9 Rating 14,574 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 14,574 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

eCookshop.co.uk 5 star review on 9th February 2026
HEENA S
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 23rd June 2025
FIONA J
eCookshop.co.uk 5 star review on 13th April 2025
Anonymous
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
eCookshop.co.uk 5 star review on 18th March 2025
SELENA C
154
Anonymous
Anonymous  // 01/01/2019
Very prompt service and delivery .
Helpful Report
Posted 2 years ago
Customer service second to none. Had an issue with wrong item being sent in error and it was a gift and email was answered within hours and refunds dealt with straight away. I wouldn't hesitate to use this seller again. Thankyou soo much.
Helpful Report
Posted 2 years ago
Products (Le Creuset teapot and kettle) were sent with no delay and arrived safely. The price was very reasonable. Thank you
Helpful Report
Posted 2 years ago
Fantastic service. Very fast and efficient delivery.
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Posted 2 years ago
Prompt despatch and delivery. Item well packaged and good quality. Can recommend.
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Posted 2 years ago
Used eCookshop.co.uk several times, quick and easy ordering and quick,sturdily packed parcel delivery. Would recommend
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Posted 2 years ago
The order arrived very quickly. The plates were very well packed and all arrived safely. I would definitely recommend the eCookshop.
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Posted 2 years ago
Order delivered within 2 days
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Posted 2 years ago
Website very easy to navigate. Prices cheaper than other companies. Delivery very quick, updates when necessary. Items were very well packed and arrived in excellent condition. I would buy from them again.
Helpful Report
Posted 2 years ago
Unfortunately we broke one of our Denby wine glasses. Luckily Dawson’s had a couple in stock so we could replace them. Online ordering was straightforward with a timely delivery. Glasses were very well packed so all is good. Thank you Dawson’s eCook Shop.
Helpful Report
Posted 2 years ago
I like the quick delivery, but most of all when ordering china you worry about breakages - should not have been concerned, all wrapped very carefully - THANKS. Good range & price point - Recommend
Helpful Report
Posted 2 years ago
Very speedy service; good value. Items were securely packaged for transporting, so there was no damage.
Helpful Report
Posted 2 years ago
Very good company. Denby plates were very well priced. Order was sent quickly and well packaged.
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Posted 2 years ago
Excellent product and service
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Posted 2 years ago
Great product and service
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Posted 2 years ago
Item was well packaged and arrived quickly. Good communication from carrier. Will definitely use again. Pity that the Skipton store closed. The item I purchased was spectacular value for money.
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Posted 2 years ago
Very quick delivery, items are absolutely terrific and I’ll definitely be using eCookshop again!
Helpful Report
Posted 2 years ago
Ordered crockery and glassware. Arrived very quickly and everything was very well packaged.
Helpful Report
Posted 2 years ago
promptly delivered well packaged - excellent price , i would happily use this company again
Helpful Report
Posted 2 years ago
Excellent service.will use again.
Helpful Report
Posted 2 years ago
eCookshop.co.uk is rated 4.9 based on 14,574 reviews