eCookshop.co.uk Reviews

Name: eCookshop.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.87

4.9 Rating 15,103 Reviews

97 %

of reviewers recommend eCookshop.co.uk

4.9

Based on 15,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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eCookshop.co.uk 5 star review on 23rd June 2025

FIONA J

eCookshop.co.uk 5 star review on 13th April 2025

Anonymous

eCookshop.co.uk 5 star review on 18th March 2025

SELENA C

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so impressed with the quality I ordered more. Arrived really well wrapped and in reasonable time too! Will order more I know.”

Helpful Report

Posted 2 years ago

“I am giving 2 stars not for the service I received directly from ecookshop. The two stars is representative of the courier service ecookshop has contracted DPD to offer. In my experience, every time I purchase from ecookshop, there is a problem with delivery. I sometimes end up asking for a refund. The DPD courier operating in my area is unreliable. He keeps does not even attempt delivery and many at times send text messages that he came and missed you. I have back and forth with DPD regarding this poor service so for me, enough is enough. Since I never have any issues with other courier companies such as Yodel, Evri etc, I will hold off purchasing from ecookshop for now because of DPD to save me from the stress DPD give me with every purchase from ecookshop. I reported this problem to ecookshop customer service but I am only one small voice so nothing was done about it. Infact they were happy to give me a refund than to get to the root of it which is hiring a DPD unreliable driver to deliver their items.”

Helpful Report

Posted 2 years ago

“Brandy goblets ordered, paid for and delivered under 24 hours, top class service. Delivery packaging was thoughtfully designed to protect glassware.”

Helpful Report

Posted 2 years ago

“Speedy service, good discount so pleased with my Marseille Blue teapot”

eCookshop.co.uk 5 star review on 3rd September 2023

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Posted 2 years ago

“I totally recommend this shop 👌 for online shopping quick delivery and excellent price i safe £50 i like to thank you 😊 10 out of 10”

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Posted 2 years ago

“I ordered a gold mixing bowl for my kitchen aid mixer, it arrived quickly and in perfect condition and the best part was the price which was the best by far of lots of online sites.🌟🌟🌟”

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Posted 2 years ago

“Fraction of the price of other stores, quick delivery, great condition. Would definitely recommend.”

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Posted 2 years ago

“Received my two gorgeous pink le creuset storage jars on Friday. Really pleased with them no issues with either ordering or delivery. Will be shopping on here again thank you!”

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Posted 2 years ago

“Very pleased with the mixer. Very quick delivery, good service.”

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Posted 2 years ago

“Good price for the Magimix food processor I wanted also got 6 free glasses. Great delivery DPD and quick so top marks for that. The reason I removed 1 star is because it stated on your web site that if I paid on PayPal the money would be taken in 3 payments, so I set up a PayPal account but they took all the money in one hit, not good!!! Now I have a PayPal account I don’t want 🤨”

Helpful Report

Posted 2 years ago

“Once again my purchases from eCookshop were a fantastic price with fast delivery and even better we had a free gift of half a dozen beautiful glasses. I treated myself to a new electric hand whisk by Kitchenaid which works like a dream.Also purchased Spode Christmas tree mugs in a tin and some Darlington vases for Christmas presents that were a brilliant price.”

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Posted 2 years ago

“Great price, prompt delivery and delighted with the quality”

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Posted 2 years ago

“Great service. Goods arrived well packed and in a very short time. The dish was exactly as described and was exactly what I was looking for, and at such a good price. Will definitely use for any future cookware purchases.”

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Posted 2 years ago

“Easy to use website Great prices Fast delivery”

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Posted 2 years ago

“The website was very accessible and easy to use, so it was very quick and simple to find what I was looking for. Once I had placed my order, the communication from the company and the carrier was very efficient. My order arrived very well wrapped and in excellent condition. I would recommend eCookshop.”

Helpful Report

Posted 2 years ago

“Excellent experience, website easy to use and great product”

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Posted 2 years ago

“This was the first time I have used this website and I was very impressed by the standard of service. The items I ordered were competitively priced and they arrived very quickly. I will definitely use them in the future.”

Helpful Report

Posted 2 years ago

“Thank you eCookshop (Dawsons) Excellent customer service! ☆Telephone enquiry - answered promptly by a very polite gentleman who was extremely helpful ☆Ordered over phone as a result of customer service & product knowledge ☆Delivery within 24 hours - ordered Friday 25/8, just after 12 noon cut-off time for next day delivery, so told to expect delivery Tuesday after BH. To my amazement parcel arrived mid-morning 26/8. Email notifications updating delivery progress. Super Speedy! ☆Have previously ordered on-line ☆Would not hesitate to make future purchases ☆Wish you had a branch in Midlands!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excelente communication and service. Will definitely shop again.”

Helpful Report

Posted 2 years ago

eCookshop.co.uk is rated 4.9 based on 15,103 reviews