eCookshop.co.uk Reviews

Name: eCookshop.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.88

4.9 Rating 14,975 Reviews

97 %

of reviewers recommend eCookshop.co.uk

4.9

Based on 14,975 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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eCookshop.co.uk 5 star review on 23rd June 2025

FIONA J

eCookshop.co.uk 5 star review on 13th April 2025

Anonymous

eCookshop.co.uk 5 star review on 18th March 2025

SELENA C

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service would recommend.”

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Posted 1 year ago

“I have used eCookshop at Dawsons twice this year and the service has been excellent. Very prompt and professional and would strongly advise anyone to use them .”

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Posted 1 year ago

“5 Star Service - Lowest Price for one of the higest ranked Espresso machines in the world . Never Heard of Ecookshop before - I'm glad I found them - they sell everything.”

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Posted 1 year ago

“Crockery well packed and very good quality.”

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Posted 1 year ago

“Swift delivery; item as described”

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Posted 1 year ago

“Just the items that I wanted and fast delivery. Only issue was the state of some of the dishes - they were caked in dust like they had been on a shelf for years so not pleasant when I opened them but all in good condition otherwise.”

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Posted 1 year ago

“Great service, quick delivery, items securely packed. Thank you!”

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Posted 1 year ago

“The locknlock boxes I ordered arrived promptly and well packaged. I was struggling to find sufficient quantities of the size of box that I needed for my spice cupboard. The boxes are ideal and fit the cupboard well, it was an extra bonus that they were competitively priced.”

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Posted 1 year ago

“Easy to order, great sale price on item I was looking for and delivery was very efficient and speedy (received it the following day about 24 hours after I had ordered it. Arrived in good condition.”

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Posted 1 year ago

“ECookshop (Dawsons) were so organised and quick to post things out in the run up to Christmas that by the time i phoned up early in the morning to have the delivery option that i mistakenly chose changed the parcel had already been processed by eCookshop. My refund for a few items was also processed in good time. However, i don't recall giving permission to pass my email address over to a review website, so i've deducted a star. An addtional note. This review format/website isn't great. Right now i'm stuck choosing only one option from 'Live Chat', or 'Email', and 'Telephone', in response to the question: 'How did you communicate with the company?' when i used more than one of those, and i'm stuck choosing only one option from, 'Under an hour', '2 - 3 Hours', '3 - 6 Hours', '6 - 12 Hours', and 'Over a week', in response to the question: 'How quick did the company reply to your queries?' when no one of those options covers all cases of communication and the option that does cover the most cases of communication, which would be '1 - 2 Hours', isn't available. Nor, now that i've selected one, can i choose to select none.”

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Posted 1 year ago

“Very competitive prices and prompt delivery.”

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Posted 1 year ago

“Bought as Christmas gift, recipient v pleased”

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Posted 1 year ago

“Thank you for the delivery. It was prompt and the goods arrived in one peice which are plus factors. The 4 coupe plates will go with the imperial blue items I already have and will complement my table settings. They are of a timeless design and should last. Thank you.”

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Posted 1 year ago

“Delivery time/order processing was quick and efficient. Sadly the same could not be said for their choice of courier, otherwise they would have rated five stars”

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Posted 1 year ago

“Brilliant customer service I received my kettle and it was broken I think due to mishandling during the delivery I reported this and had a replacement within a week no quibble straight forward exchange”

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Posted 1 year ago

“Parcel was well packed and arrived quickly. Very reasonable prices in their shop. Very happy and have bought here several times.”

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Posted 1 year ago

“I have ordered a number of times from eCookshop, each time the parcels have been sent out quickly and the contents are very well protected with lots of bubble wrap. They also have good discounts on goods which is welcome.”

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Posted 1 year ago

“Excellent service. Right product, promptly delivered”

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Posted 1 year ago

“2 of the plates so bought were the wrong ones fur the set I have. I feel the photo of the day one plate was not clearly focused and therefore I’ve purchased the wrong ones. I would have sent them back but it seems I have to pay for the postage to return. Therefore it will cost me as much as the plates to return, so I’m stuck with them. Not really the kind of after-sales service so was expecting.”

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Posted 1 year ago

“Always great savings and deals. Very fast delivery, well packaged.”

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Posted 1 year ago

eCookshop.co.uk is rated 4.9 based on 14,975 reviews