Echo3 Reviews

Name: Echo3
Address: Loaning Mills, Edinburgh, Edinburgh
Rating: 4.57

4.6 Rating 1,302 Reviews

90 %

of reviewers recommend Echo3

4.6

Based on 1,302 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Echo3:

Online learning company specialising in Health and Safety training

Visit Website

Phone:

131 661 8253

Location:

Loaning Mills,
Edinburgh
Edinburgh
EH7 6LL

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The certificate came through not laminated and the corner bent.”

Helpful Report

Posted 2 weeks ago

Hi Rula, apologies. We will check and resend. Regards, Echo3

Posted 1 week ago

“The videos took forever to load. It took two hours to complete the one hour course.”

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Posted 2 months ago

Hi Wendy, If you were on a phone with 3G connection or worse the course will load slowly. Each video is around 3MB. Ideally its best to connect your phone or desktop to wi-fi. If we used photos like many eLearning options the slides would be smaller. However at the moment we feel the richer video media is worth the extra file sizes. Best regards, Echo3 team.

Posted 2 months ago

“I have done the exam and pass 3 times and no clear direction of how to attain the certification”

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Posted 4 months ago

Hi Olajide, I believe you have your certificate now. Regards, Echo3

Posted 4 months ago

“I did the course and I can't complete the test. I tried from different browsers and it gets locked.”

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Posted 5 months ago

“Good Course , Thank you !”

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Posted 6 months ago

Hi Sarah, thank you for your comment.

Posted 6 months ago

“could not do on my phone , wasted a lot of time at library computor , password renewel not sent to my gmail CRAZY AVOID AT ALL COSTS”

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Posted 6 months ago

Hi Peter, with a good internet connection the courses will work on a phone. Email us and I will send new login details. Regards, Echo3

Posted 6 months ago

“Am yet and could not access the course”

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Posted 1 year ago

“complete waste of time! I know how to pick things up! it is like all H&S which is just a money making excersise & no one can tell me any different!”

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Posted 1 year ago

“I buy twice and I still didn’t receive the course I do not recommend!”

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Posted 1 year ago

Hi Radu, I can see you selected 'Group Enrol'. This means the system thinks you want to email the course to others. This is available to do immediately after purchase. If you email us we can make the course available to you and another. Best regards, Echo3 team

Posted 1 year ago

“Couldn’t get it to work properly. Kept on stopping and starting and crashing. Had to purchase the course elsewhere so was a complete waste of money as never managed to complete the course.”

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Posted 1 year ago

Hi Martin, apologies for that. We had some hardware upgrades during the week. If you had messaged we could have resolved on a back up platform. Best regards, Alex

Posted 1 year ago

“I was not able to complete training online as the software was not supported. I've since gone on to discover that the standard of this particular course is not acceptable on every site. A waste of time and money.”

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Posted 1 year ago

“I can't open anything !!”

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Posted 1 year ago

Hi Joanne, If you get in touch info@echo-3.co.uk I'm sure we can fix the issue. Best regards, echo3 team

Posted 1 year ago

“Brought the course and never received it”

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Posted 1 year ago

“Course shown as completed when I haven’t. Also I can’t finish the course because the website won’t allow me. It all looks like a scam to me.”

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Posted 1 year ago

Hi Migena, Apologies for this. The wrong course version was show. The issue is resolved now. Best regards, echo3 team

Posted 1 year ago

“Need to improve the app”

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Posted 1 year ago

“Couldn’t navigate through course appears to freeze. Emailed in about the issue and still waiting on a response”

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Posted 1 year ago

“Hi payd for my course training,but after I pay I cudnt find where my course gone ,i lost my £10 🤔”

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Posted 1 year ago

Hi Mohammed, You selected for the course to be available to enrol to others. That's why you couldn't see it. The course is available for you now. We're pretty quick and happy to fix these issues when we know they exist. We also offer refunds to anyone who isn't entirely satisfied. Regards, Alex

Posted 1 year ago

“I’m busy with my videos and then it goes back to the beginning of the course I’m struggling to do my course not worth the money”

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Posted 1 year ago

“***AVOID *** Paid £9 and took the online course as I needed a food hygiene certificate ASAP. Came to the end and took the test, passed but couldn’t access the certificate. Went back and it said I’d only done 50% of the course so I tried to go back but it only took me to the test which I took a further twice. Passed both times again but still couldn’t access the certificate. Looked on the site no telephone number so emailed them 2 weeks ago. No response whatsoever. Suspect they are a SCAM company. *** AVOID***”

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Posted 2 years ago

Hi Stella, sorry for your poor experience. Issues occasionally happen, I'll look into it now. The phone number is on the 'contact' page or you could have emailed us at info@echo-3.co.uk. Regards, echo3

Posted 2 years ago

“Payed for it and site was down so I didn't complete the course 🙃”

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Posted 2 years ago

Hi, the site is available. Email info@echo-3.co.uk and we will send you login details or provide a refund if you wish. Best regards, echo3

Posted 2 years ago

Echo3 is rated 4.6 based on 1,302 reviews