Echo3 Reviews

Name: Echo3
Address: Loaning Mills, Edinburgh, Edinburgh
Rating: 4.57

4.6 Rating 1,742 Reviews

91 %

of reviewers recommend Echo3

About Echo3:

Online learning company specialising in Health and Safety training

Visit Website

Phone:

131 661 8253

Location:

Loaning Mills,
Edinburgh
Edinburgh
EH7 6LL

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can y’all respond to the email sent to you since Saturday? How could you write a name of another person on my certificate? Priscillia only helped me to make the payment she’s not the one doing the course. Kindly change the name on the certificate to Richard U. Uche not Priscillia Oseghale.”

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Posted 3 weeks ago

“Way too basic. Covers mostly things that are obvious. Went instead with CS Coaching Systems. It was US focused, but was 3 hours long and detailed. And about the same price.”

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Posted 1 month ago

“H2S Course was listed as passed before I even completed the course. Actually, I think a "completed" was granted as soon as I paid for the H2S course. No knowledge test was given. I clicked out of the course and could not return to it as it was already listed as completed. I did not go through all the slides.”

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Posted 2 months ago

“The link did not take us to the course we purchased.”

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Posted 2 months ago

“Cant purchase more than one and use with different staff and communication was a joke”

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Posted 4 months ago

Hi David, If you email us info@echo-3.co.uk we're happy to help. Alternatively if you choose the 'buy for team' option on any course page you can order for colleagues. Just add the number of colleagues you have. Best regards, Echo3 Team

Posted 4 months ago

“Proces is not clear and dificult to navigate. Actully I did not start it as was not sure how.”

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Posted 4 months ago

“No communication, after I made my purchase nothing happened and I wasn’t able to take a course. Still not got my money back or even an email back and it’s been almost 3 weeks.”

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Posted 4 months ago

“Not able to access course”

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Posted 6 months ago

“took my money and ndver gave me certification… terrible”

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Posted 8 months ago

Hi Brian, The pass data did not transfer to our system immediately. I believe you have your certificate now. Apologies for the delay. Rgs, Echo3

Posted 8 months ago

“very poor customer service. have a problem with setting up for a course for a colleague, emailed info helpline and 2 days later still no response”

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Posted 8 months ago

Hi, Can you please email us at info@echo-3.co.uk and we will resolve your issue. We've not seen your previous email. Rgs, Alex

Posted 8 months ago

“Poor quality, the videos cover minimum basic (which you can actually find for free on youtube). Quite often videos won't upload, so you need to go back several times and it's still not guarantee you an access. I'll try one more time to finish these videos, however, I'd say that was the waste of money.”

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Posted 8 months ago

Hi, if the videos aren't loading its likely due to low bandwidth. Connect to the internet via wi-fi (as opposed to a phone 3g/4g signal) and I'm sure you will be fine. Here to help if required. Rgs, Echo3

Posted 8 months ago

“One of my collgeges just completed the course. today 05/09/2024 and the certificate produced at the end of the course sayes 02/08/2021. How is this possible!!”

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Posted 9 months ago

Hi, they have previously completed the course and have got their old certificate. Can you please email us at info@echo-3.co.uk? We will send the new certificate. Rgs, Echo3 team

Posted 9 months ago

“Was very poor”

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Posted 10 months ago

“I passed the quiz of H2S and I did not receive the certificate!!”

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Posted 11 months ago

Hi Ahmad, Apologies for the delay. I understand you have the certificate now. Best regards, Alex

Posted 11 months ago

“You have not sent me my certificate after sending you 3 emails requesting the correct one as on the site it didn’t give me the certificate.”

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Posted 11 months ago

“Paid for a course, couldn't access it. Emailed Echo3. No reply. Very poor”

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Posted 1 year ago

Hi David, Apologies for your experience. We have sent you login details now. We didn't receive your email and not sure why you couldn't see the course after purchase in 'My Courses'. But hopefully all fixed now. Best regards, Echo3 team

Posted 1 year ago

“The certificate came through not laminated and the corner bent.”

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Posted 1 year ago

Hi Rula, apologies. We will check and resend. Regards, Echo3

Posted 1 year ago

“The videos took forever to load. It took two hours to complete the one hour course.”

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Posted 1 year ago

Hi Wendy, If you were on a phone with 3G connection or worse the course will load slowly. Each video is around 3MB. Ideally its best to connect your phone or desktop to wi-fi. If we used photos like many eLearning options the slides would be smaller. However at the moment we feel the richer video media is worth the extra file sizes. Best regards, Echo3 team.

Posted 1 year ago

“I have done the exam and pass 3 times and no clear direction of how to attain the certification”

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Posted 1 year ago

Hi Olajide, I believe you have your certificate now. Regards, Echo3

Posted 1 year ago

“I did the course and I can't complete the test. I tried from different browsers and it gets locked.”

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Posted 1 year ago

Echo3 is rated 4.6 based on 1,742 reviews