EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,277 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

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“I have been using these brake pads for many years I’m pretty much all of the vehicles I have ever owned. They represent good value and good performance. Definitely better than the originals”

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Posted 2 years ago

“I tend to use EBC brake pads as my default option. These pads were delivered quickly, and are competitively priced through EBC's site.”

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Posted 2 years ago

“Pads for an older bike were in stock and arrived quickly well packaged”

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Posted 2 years ago

“A very helpful team that went that extra mile to find a front brake disc that had the offset I required.”

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Posted 2 years ago

“Product delivered as ordered and arrived when it was supposed to.”

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Posted 2 years ago

“Aye decent service”

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Posted 2 years ago

“Fast delivery to norway👍”

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Posted 2 years ago

“I wasn’t exactly sure which pads I needed but with the help of Fin Johnson and a couple of emails back and forth it was quickly resolved. Top service guys 👍🏻”

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Posted 3 years ago

“Prompt reply to a technical question and quick delivery of brake pads. More to follow when have had the opportunity to fit and test them!”

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Posted 3 years ago

“The ordering process was easy and delivery was as stated”

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Posted 3 years ago

“Polite and efficient service.”

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Posted 3 years ago

“Super fast delivery, not fitted parts yet but hopefully they are correct. Thanks again”

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Posted 3 years ago

“Excellent service thanks”

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Posted 3 years ago

“Helpful and arrived on time”

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Posted 3 years ago

“Very quick delivery great communication after I ordered the wrong pads easily rectified will purchase again”

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Posted 3 years ago

“Because I have a slightly uncommon bike I phone EBC Brake Shop directly as I needed some guidance. I was given excellent advice and then ordered the brake pads online. It was free delivery and they arrived very quickly.”

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Posted 3 years ago

“Very kind and quick response to the customer. Thank you”

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Posted 3 years ago

“Fantastic to deal with. I made an error after ordering so I gave them a call. Had the order sorted straight away with no issues. Fast delivery too.”

EBC Brake Shop 5 star review on 13th January 2023

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Posted 3 years ago

“Efficient service. Easy ordering. Positive online shopping experience. Thanks.”

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Posted 3 years ago

“Back in May 2022 I ordered a full set of Bilstein B8 shock absorbers and Eibach springs for my Saab. I was subsequently told they were on back order until August. The springs turned up in July. August came and went, no shocks. An email on progress was sent to Fin Johnson, to be told delayed until November. Then delayed until January. Being despatched today 😁 Fin has been helpful throughout this process, and is a credit to the company 👍”

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Posted 3 years ago

EBC Brake Shop is rated 4.6 based on 1,277 reviews