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Eat My Logo Reviews

4.8 Rating 808 Reviews

97 %

of reviewers recommend Eat My Logo

Company Reviews

4.8

Based on 808 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Eat My Logo:

Eat My Logo is a family run bakery based in Chorley, Lancashire and we specialise in producing high quality edible branded merchandise that enables businesses to promote their brand in a fun and tasty way.

Visit Website

Phone:

01772472580

Email:

daniel@eatmylogo.co.uk

Location:

Unit 18, Yarrow Business Park, Yarrow Road,
Unit 18, Yarrow Business Park, Yarrow Road
Lancashire
PR6 0LP

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639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and assistance throughout. I'll definitely be ordering again.”

Posted 3 years ago

Thank you Eddie for your lovely review! Glad you enjoyed the Biscuits and we look forward to working with you again soon.

Posted 3 years ago

“Great personal service and good quality product on arrival.”

Posted 3 years ago

“Lovely customer service and quick delivery! Unfortunately the taste let the brownies down a little, but next time we will try one of the more expensive options. Would definitely buy again due to the great service received.”

Posted 3 years ago

Many thanks for the positive review and we are sorry that the flavour was not to your taste. We are always looking for ways to improve our products and have launched a Vegan and Gluten Free version of the brownie now that are both very chocolatey.

Posted 3 years ago

“I ordered some little thank you gifts for the team still working over furlough period. It was really quick and easy to place my order. The sales rep was very friendly and efficient and the items were delicious and delivered quickly. Would definitely recommend and buy again from Eat my logo !!”

Posted 3 years ago

Thank you very much Joanna for your lovely review, we are very glad your team enjoyed the goodies and we look forward to working with you again soon! :D

Posted 3 years ago

“the complete service along witht he allergen advice and the sustainability use of the storage.The sponge was atad bit overcooked so outcome a dry texture other than that I would use you guys again. Thank you”

Posted 4 years ago

Thank you for your honest review Graham. We are sorry to hear that you were not happy with the texture of the cupcakes as we usually get great feedback from our customers! We look forward to hearing from you again soon :)

Posted 4 years ago

“The image looked good and the packaging was good. Delivery was on time and it was really easy to book everything in. However, having tasted the biscuit - it tasted nore cake like and was soft rather than hard - is that always the case? It was a rectangular biscuit shape,”

Posted 4 years ago

Thanks for your review Catherine. Glad you enjoyed the products. We have emailed you privately regarding a little more info on the consistency of the biscuits. I hope you can find this helpful :)

Posted 4 years ago

“Fast, smooth interaction with the sales team. Delivery time spot on, nice tasty branded cupcakes.”

Posted 4 years ago

Thank you Joanne for your lovely review! Much appreciated and we hope to work with you again soon!

Posted 4 years ago

“The cupcakes were received well and looked good. Was just a tiny bit dry”

Posted 4 years ago

Thank you for your honest review. We are glad the cupcakes went down well! We're sorry that you felt some of the cupcakes were a little dry, despite this we hope your event was a success and we do hope we can work with you again in the future.

Posted 4 years ago

“Ordering was simple and communication excellent. Product was of a high quality and logo looked very good. Only criticism is that although the cakes were well packaged some of the top ones had been crushed in transit - it looked as though something had been stored on top of them in the van.”

Posted 4 years ago

Thank you for your honest review Nicola :) We are pleased to hear that you enjoyed the cupcakes and have contacted you separately regarding the delivery issues.

Posted 4 years ago

“Lovely concept and the team were helpful and friendly.”

Posted 4 years ago

Thank you very much for your lovely review! We really appreciate it and hope we can work with you again soon!

Posted 4 years ago

“Great, swift service & good quality brownies too :-) Would definitely recommend”

Posted 4 years ago

Thank you for your lovely review! We are really pleased you enjoyed the brownies and we look forward to working with you again!

Posted 4 years ago

“The delivery was late for a couple of our orders but the response from Eat My Logo after I complained was fantastic... they were really quick to respond and offered me a refund and a voucher once they'd spoken to the courier and realised my complaint was valid.”

Posted 4 years ago

Thank you Jessica for your feedback. We are looking into this for you and we have contacted you privately regarding this issue, as of yet we have had no response, Please don't hesitate to get in touch.

Posted 4 years ago

“Order was processed efficiently and delivered to the right place on time.”

Posted 4 years ago

Thank you for your lovely review, Tonya :)

Posted 4 years ago

“After a shaky start with some samples that we were not happy with I have been super impressed with the customer service and Eat my logos resolve to sorting out the initial disappointment. We have placed an order for our Xmas cupcakes and look forward to receiving them. Would recommend this company due to the customer service alone!”

Posted 4 years ago

We are really sorry that you feel this way Kevin and we did provide feedback to you earlier in the week when you raised your concerns and a refund is available. We will be in touch on Monday. It seems there was a communications issue between what we thought you had asked for and what you were expecting to receive. Regarding taste, again we are sorry you did not like their taste. Our cupcakes and frosting is all made from scratch in our bakery and are bought in their tens of thousands every week and the feedback we get is overwhelmingly positive as can be seen in the other reviews on this site. We have to accept that very occasionally someone does not like how they taste.

Posted 4 years ago

“Fast delivery, delicious cookies, reasonable price!”

Posted 4 years ago

Thanks Pam for your lovely review! Glad you enjoyed the cookies and we hope to work with you again!

Posted 4 years ago

“Great quick and efficient service for a last minute order, and the cake itself went down a treat!”

Posted 4 years ago

Thank you for your lovely review! Glad everybody enjoyed the cake and we hope to work with you again in the future :D

Posted 4 years ago

“Looked good and tasted great.”

Posted 4 years ago

Thank you for your fab review! We hope we can work with you again in the future :)

Posted 4 years ago

“Very responsive and great service.”

Posted 4 years ago

Thank you for your lovely review! We hope to work with you again soon :)

Posted 4 years ago

“Resolved delivery issue within 2 hours of order being placed.”

Posted 4 years ago

Thanks for your review, we're glad you enjoyed the cupcakes and we hope to work with you again in the future :)

Posted 4 years ago

“Great service”

Posted 4 years ago

Thanks Mark for your fantastic review, we're glad you like the cupcakes and we hope to work with you again in the future :)

Posted 4 years ago

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Eat My Logo is rated 4.8 based on 808 reviews