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Eat My Logo Reviews

4.8 Rating 808 Reviews

97 %

of reviewers recommend Eat My Logo

Company Reviews

4.8

Based on 808 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Eat My Logo:

Eat My Logo is a family run bakery based in Chorley, Lancashire and we specialise in producing high quality edible branded merchandise that enables businesses to promote their brand in a fun and tasty way.

Visit Website

Phone:

01772472580

Email:

daniel@eatmylogo.co.uk

Location:

Unit 18, Yarrow Business Park, Yarrow Road,
Unit 18, Yarrow Business Park, Yarrow Road
Lancashire
PR6 0LP

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639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looked great and tasted amazing!”

Posted 4 years ago

Thank you for your lovely review Sarah! We're so pleased everyone loved the cake and we hope we can work with you again in the future :)

Posted 4 years ago

“Excellent customer service, super speedy and quality products - thank you! it would be great to have the option for non-individual plastic wrapping to reduce the use of single use plastics / an alternative wrap.”

Posted 4 years ago

Thank you Tori for your kind review, we are so pleased you loved the biscuits! Our individual seal on our biscuits is bio degradable. All plastic used is also recyclable and made from recycled materials. :)

Posted 4 years ago

“The Eat My Logo customer sales contact replied quickly and accurately to my enquiry and further order details”

Posted 4 years ago

Thank you for your lovely review :D

Posted 4 years ago

“cakes were tasty but delivery was bad, over 2 hours late on the allocated time slot”

Posted 5 years ago

Thank you for your review, We are so pleased you enjoyed the cupcakes! We can only apologise for the late delivery of these, our slots are target times and not promised times and therefore due to things like traffic etc, can arrive late. We rarely have late deliveries and we are sorry that yours arrived later than planned - The Eat My Logo Team.

Posted 5 years ago

“The order process was uncomplicated and quick, delivery was on time and taste of brownies was good. Even though we followed every instruction regards the file for the print of the icing the colour wasn't right and the logo a tiny bit blurry. Overall I would order again but be aware that the end product might not be exactly what is expected.”

Posted 5 years ago

Hi Kim, thank you for your review. We are really pleased that you enjoyed the products. Regarding the image quality, as brownies hold a lot of moisture, sometimes the image can deteriorate slightly quicker and the ink may start to bleed. Nevertheless we hope your event was a success and we would love to work with you again in the future!

Posted 5 years ago

Here is how they were before packing.

Posted 5 years ago

“They were really delicious. I liked that they were individually wrapped with clear allergen information. Good quality brownies and the logo was clear and very professional. Also great service with everyone I spoke with. Quick responses and very helpful. The only reason I have not given them 5 stars was because our delivery was late by an hour which I understand is not their fault but the couriers but it still stopped it being an absolutely perfect service. However when I contacted Eat My Logo about the lateness they contacted the courier for me and kept me up to date as to where my order was. Would definitely recommend and will use again!”

Posted 5 years ago

Thank you for your lovely and honest review, Fay :) We are pleased to hear that you enjoyed the brownies and look forward to working with you again soon!

Posted 5 years ago

“Hi I made an order last year for 1000 cupcakes and they were great, however I went for a change this time and ordered flap jacks and the feedback was they were very soggy and soft in the middle like they hadn't been cooked long enough. They were very sweet. The logo did look good though and were nicely wrapped just the soggy middles let them down a bit.”

Posted 5 years ago

Thank you for your honest review. We hope to work with you again soon :)

Posted 5 years ago

“Helpful sales team, good product - enjoyed by staff!”

Posted 5 years ago

Thank you for your lovely review, Jacob! We look forward to working with you again soon :)

Posted 5 years ago

“The quality is excellent and I am told they taste great as well, the print came out much more clear than expected. The shipping price however is a complete joke considering its a small half kilo box of 6 cupcakes.”

Posted 5 years ago

Thank you for your honest review Anthony, We are so pleased you liked the cupcakes! In regards to delivery cost, the reason why it is high is because our products need to be sent on a fragile service to ensure they arrive at your destination safely hence the slightly higher cost. Nevertheless we hope to work with you again in the future sometime! :)

Posted 5 years ago

“Great idea and great service”

Posted 5 years ago

Thanks Matthew for your kind review! So glad you liked the biscuits and also our service! We hope to work with you again in the future :)

Posted 5 years ago

“We ordered on behalf of a client who was very happy with the items”

Posted 5 years ago

Thank you for your fab review! We are so pleased that your clients were really happy with the products and we hope to work with you again soon :)

Posted 5 years ago

“Quick and easy to use, good communication and quick delivery.”

Posted 5 years ago

Thank you for your lovely review Chloe! We are very pleased that you were pleased with both our service and products! We hope to work with you again in the future :)

Posted 5 years ago

“Always never fails to deliver from start to finish, we have used Eat my logo for all our events. Keep up the great work.”

Posted 5 years ago

Thank you for your lovely review Terrie! We really appreciate it and hope to work with you again soon :)

Posted 5 years ago

“ORDER WAS QUICK AND EASY. THE CUPCAKES WERE DELIVERED IN THE TIME REQUIRED. ALWAYS SOMEONE AVAILABLE IF I HAVE A QUESTION ABOUT THE ORDER”

Posted 5 years ago

Thank you for your review! We really appreciate your lovely comments!

Posted 5 years ago

“The cake and cupcakes were excellent but the customer service can be improved. Lots of different people are managing the email box and they don't really read through the previous communication. I already placed and received the order when someone asked me if I want to place the order.”

Posted 5 years ago

Hi Iva, Thanks for your honest review. We have a small dedicated sales team to deal with all enquiries, we try our best to be quick and accurate with our responses and apologise if there was a small miscommunication on our part. Never the less we are so pleased you enjoyed the cakes and we hope we can work with you again in the future :)

Posted 5 years ago

“All the Eat My Logo people I worked with on this order were really friendly and helpful, and the cakes were delicious!!”

Posted 5 years ago

Hi Lucy, Thank you for your great review! Glad to hear you enjoyed the cupcakes and our service! We hope to work with you again :)

Posted 5 years ago

“Delicious cakes - really superb. Sweet icing, and they lasted for days.”

Posted 5 years ago

Thanks so much for your kind comments. We are so glad you enjoyed the cupcakes! :D

Posted 5 years ago

“The cakes were tasty and the print quality was good. Only criticism was that we found a hair in one of the cakes.”

Posted 6 years ago

Thank you for your review and we are please you enjoyed the cupcakes. We are incredibly sorry about the hair in the cupcake, this is the first time this has ever happened in any of our products. We have very stringent controls and procedures to prevent anything getting into our products, unfortunately on this occasion something got through. We are pleased to her this did not reduce the enjoyment of the cupcakes.

Posted 6 years ago

“The shortbread biscuits and cakes are delicious and go down a treat when we have an office celebration/event!”

Posted 6 years ago

Thanks Lauren for your review! We really appreciate it and we are so glad you enjoyed the biscuits and cake!!

Posted 6 years ago

“Brilliant work! Our design came out just as we had hoped, colours worked well and the artwork was clear. The quality of the actual icing was brilliant too, soft and sweet! Delivery was excellent, on time and well package to avoid damage. Only bad point which meant I didn't give 5 stars was the amount of plastic used for the packaging. It does need to be protected, as I said, but there are many other packaging materials you could use that are biodegradable, even plant-based plastic that would fair just as well. Otherwise, all great!”

Posted 6 years ago

Thank you for your lovely feedback, we are pleased to hear that you enjoyed the cake. We do try our best to be environmentally friendly with our packaging... Our bespoke plastic packaging is all made from 90% recycled bottles and are 100% recyclable :-D

Posted 6 years ago

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Eat My Logo is rated 4.8 based on 808 reviews