Eat My Logo Reviews

Name: Eat My Logo
Address: Unit 18, Yarrow Business Park, Yarrow Road, Unit 18, Yarrow Business Park, Yarrow Road, Lancashire
Rating: 4.81

4.8 Rating 840 Reviews

97 %

of reviewers recommend Eat My Logo

Company Reviews

Metrics

Info

4.8

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Eat My Logo:

Eat My Logo is a family run bakery based in Chorley, Lancashire and we specialise in producing high quality edible branded merchandise that enables businesses to promote their brand in a fun and tasty way.

Visit Website

Phone:

01772472580

Email:

daniel@eatmylogo.co.uk

Location:

Unit 18, Yarrow Business Park, Yarrow Road,
Unit 18, Yarrow Business Park, Yarrow Road
Lancashire
PR6 0LP

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660

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant. Delicious. On brand and on time! We had the Letterbox Gluten Free Brownies for our company birthday and everyone loved them, it was so easy to do and the team at EML were really helpful and efficient.”

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Posted 3 years ago

Thank you very much Laura for your lovely review and fantastic pictures! We are so pleased everyone enjoyed the Brownies and we look forward to working with you soon!

Posted 3 years ago

“Great service and great products! We ordered some branded mince pies for a Christmas party and they were exactly as described, arrived on time, and tasted yummy!”

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Posted 19 hours ago

“Great company, great communication, great product. Really impressed.”

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Posted 2 days ago

“A really quick turnaround on our last minute request to have 175 branded cup cakes. Order confirmed on Thursday and delivered before 10:30am on Monday. Fantastic customer service. Cakes were pretty awesome too.”

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Posted 5 days ago

Thank you, Jenny, for your wonderful review! We're thrilled we could assist with your last-minute request and look forward to working with you again soon.

Posted 1 day ago

“Ady made the whole process so easy... and we now have hundreds of happy clients who got to enjoy their afternoon cuppa with a sweet treat :) Thank you!”

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Posted 1 week ago

Thank you for your wonderful review! We're delighted to hear about your positive experience and that the treats were such a hit. We look forward to working with you again in the future!

Posted 1 day ago

“It was our company's 25th Anniversary so we ordered some biscuits with our logo - they looked great and tasted good too! The website wasn't the most user friendly in terms of providing the right template for the product but I made an enquiry and Ady was very helpful and dealt with the logo upload for us.”

Helpful Report

Posted 1 week ago

Thank you for your lovely review! We're thrilled to hear about your positive experience and how the treats were enjoyed. We’re currently in the process of making some updates and improvements to our website, so we apologise for any inconvenience this may have caused. We truly appreciate your understanding and look forward to working with you again in the future!

Posted 1 day ago

“Very easy to order, pleasant to deal with, and cakes were packed well and delivered as promised. Thank you!”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review, Vicky! We're thrilled to hear that you had a great experience with your order and that everything met your expectations. We take pride in ensuring our cakes are handled with care and arrive in perfect condition. We look forward to working with you again soon

Posted 1 week ago

“Excellent toppers and excellent service and delivery”

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Posted 3 weeks ago

Thank you for your lovely review! We are glad you are happy with the quality of our toppers and look forward to working with you again.

Posted 2 weeks ago

“Always great service. Toppers arrived carefully packed and looked great. Thank you!”

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Posted 1 month ago

Thanks Micky for your lovely review! It was a pleasure to work with you again

Posted 1 month ago

“Amazing taste and great visuals on the cake. We loved them. We ordered these for a Halloween function in conjunction with our cake sale raising fund for charity in the workplace.”

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Posted 1 month ago

Thanks Laura for your lovely review! We're happy to hear the cakes were enjoyed and hope your charity fundraiser went well!

Posted 1 month ago

“Great product, delivered on time and I was pleased with how the icing printing matched the colours of the design so closely!”

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Posted 1 month ago

Thank you Reanna for your lovely review! We're happy to hear the biscuits were well received and look forward to working with you again in the future!

Posted 1 month ago

“Fantastic, Cupcakes tasted amazing and looked great too! delivered on time and the customer service from the team was fabulous! Will use again and will 100% recommend!”

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Posted 1 month ago

Thank you Sarah for your lovely review! We're glad that the cupcakes were enjoyed and look forward to working with you again in the future!

Posted 1 month ago

“Great product and excellent customer service!”

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Posted 2 months ago

Thank you Sarah for your lovely review! We look forward to working with you again soon

Posted 2 months ago

“Pleased with the customer support service, communications throughout. Unfortunately some of the ink had 'blown' on the QR code of the cookies which made it harder to scan and also looked like they were ''damaged' because of this. There were quite a few in every box, which was a real shame as it ruined the aesthetics of the cookie. almost like they had got wet and smudged the ink. I know that wasn't the case because they were individually wrapped so I am not sure what happened here.”

Helpful Report

Posted 2 months ago

Thank you Sophie for taking the time to share your feedback about your recent order. We're pleased to hear that you were satisfied with our customer support and communication. We apologise for the issue with the QR codes on the cookies. We understand how this may have impacted the overall presentation. We've privately reached out to you to discuss this matter further and find a suitable resolution

Posted 1 month ago

“Excellent service for ordering - prompt and efficient. Quality of items was also excellent, and very good value for money. Would defiitely recommend Eat My Logo and will use again.”

Helpful Report

Posted 2 months ago

Thank you Cristina for your lovely review! We're happy to hear the products were enjoyed and look forward to working with you again soon

Posted 2 months ago

“When I made a mistake with my order date, they were quick to accomodate a very fast turnaround. The products looked great (unfortunately I did not get to taste any). My only feedback would be to look at the way the product is deliveered. I ordered 3 boxes of 15 cupcakes, and 3 in each tray were squished which made the presentation of the gift not as nice as it could have been.”

Helpful Report

Posted 2 months ago

Thank you Fiona for your feedback! We’re glad to hear that you were happy with the fast turnaround and the look of the cupcakes, though we're sorry to hear about the delivery issue. We understand how important presentation is, especially when giving a gift, and we sincerely apologise that some of the cupcakes were squished. We appreciate you bringing this to our attention and will review our packaging process to ensure better protection for the products during delivery. Thank you again for your order, and we hope to have the opportunity to work with you again soon!

Posted 2 months ago

“Great service and delivered on time , easy to deal with and always ready to hepl , excelent products , highly recomended”

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Posted 2 months ago

Thank you Simon for your lovely review! We look forward to working with you again in the future

Posted 2 months ago

“All perfect! Very efficient and professional :)”

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Posted 2 months ago

Thank you for your lovely review! We look forward to working with you again in the future

Posted 2 months ago

“Communication was good when arranging my order. Biscuits looked good but not that tasty, the biscuit itself was OK but the icing was so crunchy and tasteless. Well packaged, no breakages.”

Helpful Report

Posted 2 months ago

Thank you for your feedback Jessica! We're glad to hear that the communication and packaging met your expectations. However, we're sorry to hear that the taste of our biscuits and texture of the icing didn't meet your expectations. We take all feedback seriously and have been in touch with you privately to discuss this further.

Posted 2 months ago

“The ordering process and customer service was excellent. However, when our cupcakes arrived several of them were a bit battered to the final presentation wasn't great.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We're sorry to hear that the cupcakes arrived damaged. We've contacted you directly to find a solution to the problem.

Posted 3 months ago

“The sales team and service throughout was excellent; from patient and detailed advice from the regular and numerous questions we posed prior to purchase, through to speedy responses to queries over payment and delivery check-ins, and then on time, very well packaged delivery ‘on the day’.”

Helpful Report

Posted 3 months ago

Thank you, Rachel, for your wonderful review! We're delighted to hear about your positive experience with our company and look forward to the opportunity to work with you again in the future.

Posted 3 months ago

Eat My Logo is rated 4.8 based on 840 reviews