Eat My Logo Reviews

Name: Eat My Logo
Address: Unit 18, Yarrow Business Park, Yarrow Road, Unit 18, Yarrow Business Park, Yarrow Road, Lancashire
Rating: 4.81

4.8 Rating 896 Reviews

97 %

of reviewers recommend Eat My Logo

Company Reviews

Metrics

Info

4.8

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Eat My Logo:

Eat My Logo is a family run bakery based in Chorley, Lancashire and we specialise in producing high quality edible branded merchandise that enables businesses to promote their brand in a fun and tasty way.

Visit Website

Phone:

01772472580

Email:

daniel@eatmylogo.co.uk

Location:

Unit 18, Yarrow Business Park, Yarrow Road,
Unit 18, Yarrow Business Park, Yarrow Road
Lancashire
PR6 0LP

Write Your review

Tell us how Eat My Logo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

679

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I work for a company that has been reinventing our brand and I wished to send edible logos to our staff to celebrate. I choose the cupcakes and biscuits and distributed to Czech Republic and also in London. Was a huge help!”

Helpful Report

Posted 8 years ago

“Very attentive and Megan was a huge help to our rebranding ideas! Many thanks”

Helpful Report

Posted 8 years ago

“The cupcakes came on time, well packaged and stored appropriately. The print quality was a little poor and the logo was not centred on all the cakes. Taste was wonderful and delicious, order came correctly. I would not pay the same amount again for the quality of logo however. A more realistic costing would be 90p per cupcake as I expected the logo to be well presented as that is your USP as a company and was the only let down of the service. If you want people to pay the full amount more quality assurance measures need to be put in place for this aspect of the product. Sadly I would not order from you again or help promote your company unless I was assured of improvements.”

Helpful Report

Posted 8 years ago

Hi Sian, we are sorry the cakes were not totally to your satisfaction, however you do seem to be pleased overall with the products. Regarding your topper images, we could not centralise the image due to the green wavy line that comes out of the left of your logo. To centralise the whole image would have made it too small and they'd have had far less impact. Regarding the price, our products are all made from scratch using the best ingredients, which is why they tasted "wonderful and delicious" as you mentioned. To make a cake for £0.90 each would require a bland, industrial cake mix, synthetic frosting and rice paper toppers. There are companies that make cakes like that for a lower price than ours, but it is not comparing like for like.

Posted 8 years ago

“Really great tasting biscuits. Staff impressed, students impressed, I'm impressed. Great service. I even had to change the delivery date and they accommodated that. Can highly recommend.”

Helpful Report

Posted 8 years ago

“Brilliant service - they swiftly corrected an issue with the order and got the replacement out in time.”

Helpful Report

Posted 8 years ago

Thanks Thomas!

Posted 8 years ago

“As we are a design agency who specialises in branding, we needed to make sure our own branding really stood out at a recent trade event. We ordered some branded ginger biscuits which looked and tasted great! As well as going down a storm at the event. Thank you Eat My Logo! From the Utter Creatives team”

Helpful Report

Posted 8 years ago

“Great service and speed! And great fairy cakes. Highly recommend them”

Helpful Report

Posted 8 years ago

Thanks Medeleine.

Posted 8 years ago

“This is the second order I've had from EML, and this time I used their bespoke service for some special ginger flame-shaped biscuits for a fire safety event. Everyone loved them! The ginger flavour was subtle - perfect for those who weren't so keen on ginger biscuits. I had a number of comments from the non-ginger lovers to say they really liked these! I'd definitely use you again for future events.”

Helpful Report

Posted 8 years ago

Many thanks for the great review Jamie, these were one of the best looking biscuits we have ever done!

Posted 8 years ago

“Really nice products. Staff were really friendly and helpful. I had good feedback on taste also. Very reasonably priced. Would definitely use again.”

Helpful Report

Posted 8 years ago

“Service good, lovely cake, quality of logo printing good and delivery service good. Only issue was the logo had slipped on some of the cakes, making them look untidy.”

Helpful Report

Posted 8 years ago

“Excellent product and friendly staff.”

Helpful Report

Posted 8 years ago

“The quick turnaround and very helpful and friendly staff”

Helpful Report

Posted 8 years ago

“The cupcakes arrive on time, in great condition and looked and tasted delicious. Will definately be using this company again.”

Helpful Report

Posted 8 years ago

“Really easy to deal with, turned around my order very quickly and excellent feedback from everyone who's tried a biscuit so far!”

Helpful Report

Posted 8 years ago

“products taste nice however a lot of them were damaged”

Helpful Report

Posted 8 years ago

Hello Kate, Thank you for your feedback. We have tried contacting you regarding the damage you mentioned however we have not heard back from you to rectify this with you directly. We send out thousands of cakes, flapjacks and biscuits to hundreds of locations each week and we pride ourselves on the success rate of them arriving in great condition. We monitor the damage rate and it is very small, in fact it i less that 0.7% of all orders since we started in 2014. We send everything via the same courier as they are the only provider to offer a fragile delivery service, for which we pay extra, however we can never rule out the possibility of products being damaged in transit. We are always at the mercy of delivery drivers mishandling the products and causing damage, and in the vast majority of cases where damage occurs that is the reason. Unfortunately we have no redress with the couriers as no courier guarantees that they will handle your product correctly. If you would like to discuss this order we would be more than happy to hear from you as we’d hate to lose you as a customer would welcome the opportunity of proving that what you received was not normal. Kind regards, Sam Eat My Logo

Posted 8 years ago

“We purchased a logo cake for our companies 10th Anniversary, the cake looked great and tasted delicious, it was the centerpiece of our afternoon tea, thank you.”

Helpful Report

Posted 8 years ago

“Ordered what I needed and it came exactly as I ordered in a reasonable time.”

Helpful Report

Posted 8 years ago

“The Cupcakes were absolutely delicious and went down a treat with the IAM Roadsmart bikers. i would like to add that even despite a small problem with the order that the customer service was excellent and the issue was more than solved. Have already placed the next order.....Yummmmm”

Helpful Report

Posted 8 years ago

“Fantastic service for various reasons - friendly, efficient, easy to order online & over the phone, super quick at solving issues, and most importantly super tasty cakes.”

Helpful Report

Posted 8 years ago

“Very prompt service”

Helpful Report

Posted 8 years ago

Eat My Logo is rated 4.8 based on 896 reviews