Eastern Garage Doors Reviews

4.61 Rating 95 Reviews
92 %
of reviewers recommend Eastern Garage Doors
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
on-time delivery
100%
Customer Service
communication channels
Live Chat, Telephone
Read Eastern Garage Doors Reviews

About Eastern Garage Doors:

At Eastern Garage Doors we are a family run garage door company with over three decades of experience in the industry. Our ongoing commitment to improving our service and satisfying our customers’ needs has helped us grow to become one of the UK's premier garage door suppliers.

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Phone:

0800 0480741

Email:

info@easterngaragedoors.co.uk

Location:

Nar Valley HouseWormegayKings LynnPE33 0SH

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We have used Eastern Garage Doors twice , we had our garage door fitted yesterday by Jamie , he was very good and professional, the work was carried out efficiently and all rubbish was cleared from site, very pleased 😀.
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Many thanks to Karl in regard to my Hormann Up & Over Door , I, as a local customer wouldn’t hesitate in recommending Eastern Garage Doors for their fast & efficient service .
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Efficient and polite team who changed the two doors for one. Left the site clean and explained everything very well. Too early to make any comment on the product.
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Garage door a year old and wouldn’t stay shut rang and explained problem thinking would be covered by warranty but no has to have a service at a cost of £100 then hassled for payment before the work was done which I refused engineer arrived on set day but wouldn’t start work until payment made charged VAT even though double amputee apparently paying in advance company policy. I hope they pay in advance for all their van services etc shoddy aftercare made to feel like a criminal
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I met 3 members of staff over the phone. Each 'knew their onions' and helped me work through the potential problems with our 10 yr old roller shutter gge door. With the aid of my photos they gave me a diagnostic plan, and the costs for replacing potential key components. Thank you Trevor for yr patience and help. Kingsley (Royston, Cambs)
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Very efficient and very competitive pricing. We have a new build bungalow which has now a Eastern garage door fitted. It looks brilliant, quality first class. Very pleased.
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From the initial contact by telephone to sales team and fitter it all went like clockwork. The prices quoted were very reasonable and product excellent.
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Excellent company, I had two old up and over doors and these were replaced by a single double width electric roller door. The fitters were great taking time to ensure everything was right, and took away the old doors leaving the area clean and tidy, highly recommended.
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I encountered a real headache where my existing garage roller door would not close it was on Friday lunchtime, I was obviously concerned that the door would be open all weekend!. I contacted a couple of local garage door companies non could help on a Friday, I then searched online and found Eastern Garage Doors, who were able to respond within an hour, a really friendly guy name Karl arrived and informed me that the motor had died, he was able to close the door, but informed me that I would not be able to open it a great relief. I had the choice now of a new motor and electrics or a new door, although the new door would cost more I decided to go for it, as my existing door didn't owe me anything it as 25 years old. I was extremely pleased that from the time of ordering to the day of installation was only 3 weeks. Installers turned up on time, two very friendly guy's who were polite, professional. I could not give a higher recommendation than Eastern Garage Doors.
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Monday 2 September 2019 fitter arrived on time. Door fitted and all old door and fittings taken away. Site left very tidy. Very happy with the garage door, looks very smart and the price was very reasonable. Just over a week from order to fitting of door. Excellent service. Thank you
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Monday 12th. June 2019. In pouring rain your men arrived as promised. After double checking every detail they began work. Before retiring I was Head of Purchasing for a large Eng. Co. and watched as they set about and installed a roller single garage door. They completed the job in the most professional way. Pleasant to talk to they left after explaining how every thing worked. Based on our experience I would recommend your Company to anyone considering a motorised garage door. Well done. Raymond Hartley
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I would like to highly recommend the prompt and professional service I received when I had problems with my garage door. Thank you Paul!
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Mrs Vaughan I called Eastern Garage door as my Garage door was noisy . They replaced a small plastic disk cost £25 . Paul here less than 30mins charged me a pensioner £50 plus £100 call out fee ? . When they live 15min away ? This was never made clear when i phoned .
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Very good service: they came when they said they would, they were polite, tidy and competent. A very competitive price, and the door and surround looks very smart.
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Oustanding service from all the team in Kings Lynn. Karl the director for his personal approach, Julie for her kind telephone manner and handling the job, Georgie for constantly picking up the phone and to the 2 fitters Karl and Scott for their professionalism, efficiancy, tidiness,along with their excellent attitude and manner. Arrived early but no problem... waited til the time slot and demonstrated good customer interaction and delivered a great product with all the extra bits at the time... well done guys a successful fitted garage door i would 100% recommend. thanks Eastern Goup Uk - Garage doors..see you in the future :)
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Door not sprayed properly badly fitted, gaps under door , ceiling panel not put back,gaps between frame and wall. Holes in concrete filled with pebbles.and door has gap between when closed .
5 Helpful Report
"We had an electric roller garage door and composite entrance door fitted. Guys who fitted the doors were very professional, knew what they were doing and demonstrated operation of doors before leaving. Very clean. All doors were of excellent quality and finish. Unfortunately, a lock fault developed with the entrance door and following a phone call a new part was ordered and fitted within a week. Customer experience excellent. After sales service and customer support outstanding. Would recommend this company."
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Had a new canopy garage door fitted 29th may 2018.Very impressed by the quality and build of the door.Every aspect of the door was of high standard.Most of all i would say how impressed i was by the 2 guys that installed it.The fitting of the door was far from straight forward but it did not phase them.They dealt with each problem very professionally and the end product was excellent.They left the site spotless. Thanks. Chris from Upwell
1 Helpful Report
I needed to replace two sets of side hanging double doors in black to match nearby doors on a listed garage block. the office staff and surveyor were very helpful and prompt in their responses. They were also very agreeable and supportive when I made a number of calls to request special antique fixtures and fitting etc. The cedar doors in a dipped ebony paint finish were a very fine product and looked marvelous compared to other existing nearby doors. And, as for the installation and fitting, I haven't seen such energy and commitment to providing a perfect job for many years. The uprights and frame of the old converted barn were not as square and upright as most modern buildings. But this was overcome by the very agreeable, skillful and committed fitters, despite the extra work involved. I really could not be more pleased with the effort and good grace with which this installation was carried out. A lovely product, installed extremely well. Not necessarily the cheapest doors around, but what amazingly good value. Thank you Eastern Group.
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Hi Mr Baker,

We'd just like to say a massive thank you for your kind words and positive review. We will ensure this feedback is passed on to the team members who fitted your new doors. We really appreciate you taking the time to leave us a review. Please do get in touch if we can be of any assistance in the future.

The Eastern Garage Doors Team
The fitter was very polite and quick and he made a good job of the door. He told us all we needed to know. Would definitely use again.
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Eastern Garage Doors is rated 4.61 based on 95 reviews