Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.17

4.2 Rating 397 Reviews

80 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.2

Based on 397 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Dunster House Ltd 5 star review on 19th September 2025

C Chapman

Dunster House Ltd 5 star review on 23rd June 2025

Dee

Pat Trainer

267

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product Excellent customer service Fast delivery Thrilled with this company”

Dunster House Ltd 5 star review on 22nd July 2024

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Posted 1 year ago

“Very good service, from ordering to quick delivery. I changed my product to bigger size, it was done no problems. Delivery was done by pleasant staff, respected my property. Very helpful putting my delivery where I requested. I used Dunster House before, many years ago. Still the same good company, would recommend to anyone.”

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Posted 1 year ago

“Great product, kit was well labelled and build manual was very clear very happy with the finished building, we added our own insulation in the walls roof and floor. we found this together with Dunster houses very competitive price to be the most cost effective way of achieving a high quality building which is usable all year round”

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Posted 1 year ago

“Great website, excellent communication inlcuding the chat feature - easy buying process and prompt delivery with excellent and professional drivers. What's not to like?”

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Posted 1 year ago

“Sturdy design, great comms throughout, well organised delivery.”

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Posted 1 year ago

“All as listed on web pages, good quality, good delivery, good assembly. I assembled on my own in just over two days.”

Dunster House Ltd 5 star review on 24th June 2024

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Posted 1 year ago

“Delivered on time and placed neatly on driveway. As we expected having previously purchased a log cabin from Dunster, the Leviathan Pergola is excellent quality with clear assembly instructions. Highly recommend.”

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Posted 1 year ago

“Great service. Delivered when arranged.. on time. The two men were professional and had clearly done this before. Quality of wood is great. Even had praise from a carpenter! Very happy. Took hubby a bit longer to put together as he was doing it on his own. Looks fab”

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Posted 1 year ago

“Fab service no problems building the frame and grandchildren love it.”

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Posted 1 year ago

“Because it makes in order i want to. To fit my design . Also it directly,no middle man. Great self designed online. In my comfortable time.”

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Posted 1 year ago

“Good value for a window made to my measurements. Good quality. Ready quickly and delivered at a time agreed with me. Nice customer service.”

Dunster House Ltd 5 star review on 20th June 2024

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Posted 1 year ago

“Very pleased with the gazebo looks fantastic, had it installed by a builder.”

Dunster House Ltd 5 star review on 31st May 2024

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Posted 1 year ago

“Very pleased with the log cabin👌 thank you”

Dunster House Ltd 5 star review on 8th May 2024

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Posted 1 year ago

“Love it. Very good quality and great service”

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Posted 1 year ago

“Very nice good quality arrived on time we are very happy definitely two man job nearly there time for a bit of decorating”

Dunster House Ltd 5 star review on 7th May 2024

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Posted 1 year ago

“It took us a week to erect the summer house but as I am 81 years old and my husband is 75 years old I think we did well. Climbing on the roof to put the shingles on was a bit hairraising but we did it and it looks lovely and i cant wait to sit in it, lovely quality and plenty of screws,”

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Posted 1 year ago

“Absolutely brilliant..my girls love it and it was so easy to put up..I would recommend dunster house to anyone”

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Posted 1 year ago

“Great product - quick delivery - super qaluity for the price!”

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Posted 1 year ago

“Bought a Terminator cabin some months ago now. Only now had the chance to assemble it. Instructions very clear, components well made and of a good standard. Put together over a couple of days, with no issues. Very pleased and very impressed with with the whole package. Would highly recommend Dunster House.”

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Posted 1 year ago

“From start to finish excellent service excellent customer service delivery team very efficient and helpful being able to track delivery on the day very good ,building straight forward if you've got DIY skills as there is some cutting but it's kept to a minimum”

Dunster House Ltd 5 star review on 29th April 2024

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Posted 1 year ago

Dunster House Ltd is rated 4.2 based on 397 reviews